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| uCoz Community Additional Services Account Management Site not found and other troubles (access problems) |
| Site not found and other troubles |
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system. What is to be done? - Direct attention to your ISP. 2. If a group of websites does not load, the administration is aware and is fixing it. What is to be done? - Wait. 3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only. 4. If you have just attached a domain you should wait 24 hours on the average. 5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings. We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience. "Requested site is not registered at uCoz Web Service SITE NOT FOUND" It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address. SITE NOT FOUND The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner. The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled. If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions. What should I do if I haven't received a message with the restoration link? The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery. If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website. What kind of message to uCoz Technical Support service should I write, if I want my website to be restored? Do not forget to provide your website address. SITE NOT FOUND The requested site "site_address" is not registered at uCoz Web Service It means that the website has been deleted and the restoration link is not active any more. «Account is blocked» The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/ What kind of message to uCoz Abuse Service should I write, in case my website is blocked? Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something. I'm not active on the forum anymore. Please contact other forum staff.
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http://www.ucoz.com/contact
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
Poptart, first of all, if your websites are down , it means that the system will remove them in 40 days. So you do not need to bother actually.
If you still want your websites to be restored either use Contact Us form or post the websites names here and we will restore them. The only website that I found on your profile page which was down is http://my-test-web.ucoz.com/ So it is restored. |
spady, Check your Junk/Spam Folder for an e-mail of uCoz to recover your site if you are too late then you need to contact uCoz Tech support about this then we can't help you alot more in this forum.
To busy building a passive income online ;)
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I don't know what has happened, but suddenly I can't charge my site.
The browser shows the message "Charging "http://scommesse.ucoz.com (my site)" but remains a white page for minutes.. The same for the control panel. I've tried with two browsers and two computers.. What can I do? Thank you and sorry for my bad english! My site about betting: http://scommesse.ucoz.com
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IoCiScommetto, I have checked your website and it works normally. I am not sure what does "charging" have to do with it. But if you have connection problems, we recommend to do the tracing of the website and sent us the results. See the instructions here: http://forum.ucoz.com/forum/30-2310-1
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