uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
Kira_L
Posts: 1
Reputation: 0

Message # 121 | 11:52 AM
I can not access my web. cry

http://lovej.at.ua help me

Tommy
Posts: 454
Reputation: 38

Message # 122 | 12:47 PM
Kira_L, It loads fine for me. What was the problem? Did you get any error? Try to remove cookies and cache files then try again.
"I don't like to commit myself about heaven and hell - you see, I have friends in both places"
Eko
Posts: 3
Reputation: 0

Message # 123 | 1:18 AM
i can open http://pythagoras.ucoz.com but i can not open http://pythagorasonline.com. when i try to open my attached domain http://pythagorasonline.com with firefox, it says server not found. I try to open it with IE and it says IE cannot display the webpage. I already check the network connection and it's fine, i check the firewall and its ok then i clear all the history and cookies but i still cannot open the site.

i just add ekotulus@pythagorasonline.com with googleapps, i following the instruction in http://forum.ucoz.com/forum/37-435-1. All of google service is in active state now. then i change the url for accessing email into http://mail.pythagorasonline.com, i already set the mx record and the cname but afterthat i cannot open http://pythagorasonline.com. Before that everything is fine.

Can you help me to solve this problem?

this is the result from tracert from my computer:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

D:\Documents and Settings\windows>tracert pythagorasonline.com
Unable to resolve target system name pythagorasonline.com.

And this is the result from http://host-tracker.com/

Location Result Page Size Response time KB/sec IP Partner
Received responses: 67 Ok 1 FailAverage: 0.55 sec 0.00
Orlando, FL, US Ok 0 0.33 sec 0.00 195.216.243.43 PIE Hosting
Vancouver, BC, CA Ok 0 0.43 sec 0.00 195.216.243.43 Canadian Web Hosting
Toronto, ON, CA Ok 0 0.42 sec 0.00 195.216.243.43 OnyxNetUa
Montreal, Quebec, Ca Ok 0 0.30 sec 0.00 195.216.243.43 NordGate networks
Zagreb, Croatia Ok 0 0.13 sec 0.00 195.216.243.43 Hosting Centar
Paris, France Ok 0 0.11 sec 0.00 195.216.243.43 XHN.ES Hosting
Roubaix, France Ok 0 0.11 sec 0.00 195.216.243.43 aBajt
Roubaix, France Ok 0 0.11 sec 0.00 195.216.243.43 HejNet
Roubaix, France Ok 0 0.11 sec 0.00 195.216.243.43 XVM Hosting
Falkenstein, German Ok 0 0.10 sec 0.00 195.216.243.43 Hosting Hutor.com
Frankfurt, German Ok 0 0.09 sec 0.00 195.216.243.43 SarTelekom.ru
Frankfurt, German Ok 0 0.10 sec 0.00 195.216.243.43 Innovo Consulting SRL
Erfurt, Germany Ok 0 0.11 sec 0.00 195.216.243.43 VHosting Solution
Gunzenhausen, Germany Ok 0 0.10 sec 0.00 195.216.243.43 aBajt
Muenchen, Germany Ok 0 0.11 sec 0.00 195.216.243.43 PersianWhois
Riga, Latvia Ok 0 0.09 sec 0.00 195.216.243.43 GARM Technologies
Kuala Lumpur, Malaysia Ok 0 0.69 sec 0.00 195.216.243.43 Malcube Net
Dordrecht, Netherlands Ok 0 0.13 sec 0.00 195.216.243.43 ICT Koning
Gdansk, Poland Ok 0 0.14 sec 0.00 195.216.243.43 HCX Hosting
Moscow, RU Ok 0 0.01 sec 0.00 195.216.243.43 HOSTLEX
SPb, RU Ok 0 4.07 sec 0.00 195.216.243.43 SpaceWeb
SPb, RU Ok 0 0.03 sec 0.00 195.216.243.43 TimeWeb
Moscow, Russia Ok 0 0.01 sec 0.00 195.216.243.43 JustHost
Moscow, Russia Ok 0 0.05 sec 0.00 195.216.243.43 Zenon N.S.P.
Moscow, Russia Ok 0 0.01 sec 0.00 195.216.243.43 Server dns
Scranton Ok 0 0.30 sec 0.00 195.216.243.43 Brad's Hosting
Bangkok, Thailand Ok 0 0.69 sec 0.00 195.216.243.43 Chaiyo Hosting
Rugby, UK Ok 0 0.12 sec 0.00 195.216.243.43 NetLevel.ru
Fremont, CA, US Ok 0 0.47 sec 0.00 195.216.243.43 Indo Network Solutions
Irvine, CA, US Ok 0 0.41 sec 0.00 195.216.243.43 ParagonHost
Los Angeles, CA, US Ok 0 0.39 sec 0.00 195.216.243.43 West Cost Hosting
Los Angeles, CA, US Ok 0 0.41 sec 0.00 195.216.243.43 SerayaHost.com
Washington, DC, US Ok 0 0.27 sec 0.00 195.216.243.43 Fa - Hosting
Orlando, FL, US Ok 0 0.33 sec 0.00 195.216.243.43 PIE Hosting
Orlando, FL, US Ok 0 0.33 sec 0.00 195.216.243.43 www.proclanhosting.com
Atlanta, GA, US Ok 0 0.33 sec 0.00 195.216.243.43 NetLevel.ru
Atlanta, GA, US Ok 0 0.39 sec 0.00 195.216.243.43 MoonSoft Systems
Chicago, IL, US Ok 0 0.28 sec 0.00 195.216.243.43 Black Rider Hosting
East Lansing, MI, US Ok 0 0.31 sec 0.00 195.216.243.43 NIMHOST
Lansing, MI, US Ok 0 0.33 sec 0.00 195.216.243.43 Rioserver
Charlotte, NC, US Ok 0 0.30 sec 0.00 195.216.243.43 ParsDade (of iran)
Charlotte, NC, US Ok 0 0.30 sec 0.00 195.216.243.43 ParsDade (of iran)
Charlotte, NC, US Ok 0 0.31 sec 0.00 195.216.243.43 HyperOIS
Secaucus, NJ, US Ok 0 0.28 sec 0.00 195.216.243.43 ServWebSolutions
Bloomsburg, PA, US Ok 0 0.44 sec 0.00 195.216.243.43 indonetmedia
Philadelphia, PA, US Ok 0 4.21 sec 0.00 195.216.243.43 Bluetreehost
Scranton, PA, US Ok 0 0.30 sec 0.00 195.216.243.43 Lawyers Directory
Scranton, PA, US Ok 0 0.30 sec 0.00 195.216.243.43 Enlight Host
Scranton, PA, US Ok 0 0.30 sec 0.00 195.216.243.43 LORDhost.org
Scranton, PA, US Ok 0 4.66 sec 0.00 195.216.243.43 HostPojok.Com
Scranton, PA, US Ok 0 3.29 sec 0.00 195.216.243.43 Valkira
Dallas, TX, US Ok 0 2.18 sec 0.00 195.216.243.43 XP-Hosting.com
Dallas, TX, US Ok 0 0.33 sec 0.00 195.216.243.43 Arvixe, LLC
Dallas, TX, US Ok 0 0.33 sec 0.00 195.216.243.43 Eskhosting
Dallas, TX, US Ok 0 0.35 sec 0.00 195.216.243.43 Faoro Srl
Dallas, TX, US Ok 0 0.35 sec 0.00 195.216.243.43 LayerOnline Hosting
Dallas, TX, US Ok 0 0.33 sec 0.00 195.216.243.43 Provisov.Net
Dallas, TX, US Ok 0 0.33 sec 0.00 195.216.243.43 Valkira
Dallas, TX, US Ok 0 1.55 sec 0.00 195.216.243.43 DWS CENTER
Houston, TX, US Ok 0 0.34 sec 0.00 195.216.243.43 PremiumReseller
Janesville, WI, US Ok 0 0.30 sec 0.00 195.216.243.43 Enlight Host
Donetsk, Ukraine Ok 0 0.20 sec 0.00 195.216.243.43 HostLife
Kiev, Ukraine Ok 0 0.16 sec 0.00 195.216.243.43 HOSTED
Kiev, Ukraine Ok 0 0.16 sec 0.00 195.216.243.43 ITQua
Kiev, Ukraine Ok 0 2.14 sec 0.00 195.216.243.43 S-Hosting.biz
Kiev, Ukraine Failure("Domain lookup failure:pythagorasonline.com Exception:Not_found") Hvosting
Kiev, Ukraine Ok 0 0.07 sec 0.00 195.216.243.43 HostBizUA.com
Kiev, Ukraine Ok 0 0.16 sec 0.00 195.216.243.43 Qlayer.net
Kiev, Ukraine Ok 0 0.06 sec 0.00 195.216.243.43 Welcomehost

how can i fix this problem?

Post edited by Eko - Thursday, 2010-06-03, 3:09 AM
Sunny
Posts: 9296
Reputation: 456

Message # 124 | 9:15 AM
Eko, at the moment the domain works fine. When did you attach it and how long did you wait? You also may need to empty browser's cache.
I'm not active on the forum anymore. Please contact other forum staff.
Eko
Posts: 3
Reputation: 0

Message # 125 | 9:28 AM
i attach the domain yesterday and it works fine when i try to open it the first time. After i make email@pythagorasonline.com and the email in google status is active then i change the url to acces the email into http://mail.pythagorasonline.com and try to acces it in IE says Internet Explorer cannot display the webpage and i can not open http://pythagorasonline.com

i already delete all the temporary internet file, cookies, history, form data, password, and inprivate filtering data but i still cannot open http://pythagorasonline.com

Post edited by Eko - Thursday, 2010-06-03, 9:48 AM
Sunny
Posts: 9296
Reputation: 456

Message # 126 | 10:02 AM
Eko, the domain http://mail.pythagorasonline.com also works fine. The results of traceroute and from hosttracker show that the problem is local and you should contact your Internet provider.
I'm not active on the forum anymore. Please contact other forum staff.
Eko
Posts: 3
Reputation: 0

Message # 127 | 8:52 PM
i can open http://pythagorasonline.com again. Thanks
mihai190
Posts: 7
Reputation: 0

Message # 128 | 7:18 PM
when i try to acces my website ( www.tg-online.ucoz.com ) i get the following error:
i have detached it from a not working domain 8h ago

Code
Script error 500
Service is temporary unavailable. Try again in few minutes.

help please sad


If you thought i was usefull gimme a reputation point please :P
Post edited by mihai190 - Saturday, 2010-06-05, 7:18 PM
Anita
Posts: 2
Reputation: 0

Message # 129 | 4:10 AM
mihai190, in control panel>setting>common setting, cek Your site address, disable Redirect from the default domain to the attached one automatically option, check the When opening the main page, redirect to option. If it still not working try to wait for 24 hours, may be system is still progressing your setting
mihai190
Posts: 7
Reputation: 0

Message # 130 | 3:35 PM
still not working. i've emailed the tech support and waiting for an answer
If you thought i was usefull gimme a reputation point please :P
Post edited by mihai190 - Sunday, 2010-06-06, 4:02 PM
Sunny
Posts: 9296
Reputation: 456

Message # 131 | 11:34 AM
mihai190, did you get the reply? What server is your website on?
I'm not active on the forum anymore. Please contact other forum staff.
ace_venturia
Posts: 1
Reputation: 0

Message # 132 | 3:34 AM
Ok what does this mean?

SITE NOT FOUND
The website "digitronics.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

Ya, I know it was inactive for so many days so it has been disabled.
But I am not getting the restoration instructions. I have checking mails for last three days but the email hasn't arrived.

How to restore my website.

Sunny
Posts: 9296
Reputation: 456

Message # 133 | 10:09 AM
ace_venturia, the message could get into spam folder, or could be filtered by your email provider. I have restored your website.
I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456

Message # 134 | 9:07 AM
kikun, your website has been restored. The message with the restoration instructions could get into spam folder or filtered by your email provider.
I'm not active on the forum anymore. Please contact other forum staff.
Majin
Posts: 2
Reputation: 0

Message # 135 | 8:23 AM
i have a strange problem i didn't face it before ......

-In according For logging into ( webtop ) page it takes 3 or 4 times writting password to pass . Each time i write the password it reload again it self .....
and when i pass succesfuly i head for the next step to creat my site it continuing sending this error message
( Connection closed.
Refresh your browser window. )

and i have no errors with my network connections .

i'd be thankful if anyone can help me

Post edited by Majin - Monday, 2010-06-28, 8:26 AM
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