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uCoz Community » Additional Services » Account Management » Secret question and secret answer
Secret question and secret answer
Sunny
Posts: 9296
Reputation: 456
Message # 1 | 1:28 PM
Secret question is an important part of website security. Password changing, changing of security levels, deinstallation of modules - all this is possible only if you know the answer to the secret question. That's why don't rely on your memory and save answers on paper or in files protected by passwords.


The answer to the secret question can be changed in Webtop ( at guid.uid.me) -> U -> Setting -> Profile settings -> Security, but only if you know the current answer.


If you forgot the answer to the secret question contact Technical Support via your Control Panel ("Help" tab) and provide proofs that the website is yours.

Or use the following form if you do not have access to your Control Panel: http://www.ucoz.com/contact/

I'm not active on the forum anymore. Please contact other forum staff.
sh12
Posts: 5
Reputation: 0
Message # 2 | 10:51 AM
yes Control Panel on the page but I can not change my code sekurity http://hac.ucoz.net/
show you why this change sad

Added (2009-07-24, 4:51 Am)
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see what I had in mind

Sunny
Posts: 9296
Reputation: 456
Message # 3 | 10:59 AM
sh12, be more specific. You can change your secret question at uNet.com.
I'm not active on the forum anymore. Please contact other forum staff.
sh12
Posts: 5
Reputation: 0
Message # 4 | 12:03 PM
clearly understand I am your ok but I do not know here Secret question I forgot it

Added (2009-07-24, 5:36 Am)
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and do not know me here Secret question search

Added (2009-07-24, 5:42 Am)
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Delete it or do not know of the site because there Secret question

Added (2009-07-24, 5:47 Am)
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help me please

Added (2009-07-24, 6:03 Am)
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can I know you tipsy to make it to the web services compilers ucoz.com slovak
smile

Sunny
Posts: 9296
Reputation: 456
Message # 5 | 12:03 PM
sh12, contact Tech. Support.
I'm not active on the forum anymore. Please contact other forum staff.
sh12
Posts: 5
Reputation: 0
Message # 6 | 1:03 PM
nothing is not what you sent me the code that I have to try it and nothing

Added (2009-07-24, 6:35 Am)
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you know what I have to impede the case so please that you erased my website and control panel hac.ucoz.net
and thank you for give me cry

Added (2009-07-24, 6:49 Am)
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cool

Added (2009-07-24, 6:53 Am)
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it's ok to make a paste to a new stand and I'll have to watch Secret question
smile

Added (2009-07-24, 6:57 Am)
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sorry that my words do not understand to make these compiler
biggrin

Added (2009-07-24, 7:00 Am)
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I know English but only slightly

Added (2009-07-24, 7:03 Am)
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sunny here you smile

Sunny
Posts: 9296
Reputation: 456
Message # 7 | 1:30 PM
sh12, sorry I don't understand your English.
I'm not active on the forum anymore. Please contact other forum staff.
sh12
Posts: 5
Reputation: 0
Message # 8 | 2:34 PM
ok delete me website and control panel hac.ucoz.net
ok please smile
Sunny
Posts: 9296
Reputation: 456
Message # 9 | 3:26 PM
sh12, as I wrote you - contact Tech. Support. Only they can delete your website and only after you prove it is yours.
I'm not active on the forum anymore. Please contact other forum staff.
sh12
Posts: 5
Reputation: 0
Message # 10 | 5:16 PM
ok
Deviation
Posts: 2
Reputation: 0
Message # 11 | 3:55 AM
hello, i tried contacting the tech support but it keeps saying its down or unavailable

i forgot the answer to my secret question, and my password needs to be changed because a hacker is in my control panel

who else can i contact for help?

Sunny
Posts: 9296
Reputation: 456
Message # 12 | 8:57 AM
Deviation, send me a PM with all info about your account, including possible variants of the secret answer, registration IP and any other info that will prove your ownership.
I'm not active on the forum anymore. Please contact other forum staff.
Banana
Posts: 4
Reputation: 0
Message # 13 | 1:11 PM
ive got the same problem it keeps telling me that tech support is unavailable
i need to change my secret answer coz i forgot it...:P
Sunny
Posts: 9296
Reputation: 456
Message # 14 | 1:56 PM
Banana, can you show a screenshot of your problem?
I'm not active on the forum anymore. Please contact other forum staff.
prolivescore
Posts: 1
Reputation: 0
Message # 15 | 4:11 PM
Sunny: what category should i choice when i contact technical support for helping me because i forgot the answer to the secret question?
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