Can't connect to a uCoz website

Natashko

Posts: 3366

Reputation: 171

Message # 1 | 3:23 PM 2011-06-29

Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1

When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

Provide the link to the inaccessible website.
Specify its server number if you know it.
Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
Indicate your IP address
If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310

Paradox

Old Guard

Posts: 3284

Reputation: 145

Message # 691 | 8:31 AM 2013-07-20

vucelic, http://forum.ucoz.com/forum/3-14706-1 - there is information regarding this issue in the server status thread. The server is prone to experience load difficulties.

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.

vucelic

Posts: 13

Reputation: 0

Message # 692 | 8:56 AM 2013-07-20

yes, I know, but there are no true informations there, s52 is under different ip, changing last 24h several times
I have to change A records on my site every time you change ip (at this moment Server IP: 193.109.246.162)

Paradox

Old Guard

Posts: 3284

Reputation: 145

Message # 693 | 9:14 AM 2013-07-20

Quote (vucelic)

I have to change A records on my site every time you change ip

That is correct.

Quote (vucelic)

yes, I know, but there are no true informations there, s52 is under different ip, changing last 24h several times

The status of server IP's isn't updated instantly - that thread required manual updating. There is true information in that thread, all of it is true to the time period of which it is marked to have been released upon. At the current moment the last updated server IP for s52 is the one you have specified above.

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.

doc123

Posts: 7

Reputation: 0

Message # 694 | 3:46 AM 2013-07-22

How can I move my website to other server? Not Server 52 , it is not very stable, i can't visit it right now, again
Can I?

vucelic

Posts: 13

Reputation: 0

Message # 695 | 12:06 PM 2013-07-22

s52 again not working, we are loosing visitors, destroying all hard work
is it possible site to be on 2 servers and when 1 is down to point to another
or to move to some more stable?

Sunny

Posts: 9296

Reputation: 456

Message # 696 | 1:43 PM 2013-07-22

doc123, vucelic, I'm afraid it is not possible. Please be patient, our techs are doing all possible to minimize the effect of the attack.

I'm not active on the forum anymore. Please contact other forum staff.

vucelic

Posts: 13

Reputation: 0

Message # 697 | 6:52 PM 2013-07-24

s52 again down

Added (2013-07-24, 12:37 PM)
---------------------------------------------
now working ok

Added (2013-07-24, 12:52 PM)
---------------------------------------------
and again down

Vorpal

Posts: 82

Reputation: 3

Message # 698 | 10:33 PM 2013-07-24

Looks like DDos attacker "likes" server 52 a lot.

Some sites on that server leave a bad taste in the mouth of the attacker.

wer11

Posts: 1

Reputation: 0

Message # 699 | 8:15 AM 2013-07-25

sorry but i can't create a website when comes to the final step.i mean it didn't respond at all and no tips to indicate where the rroblem is.

Sunny

Posts: 9296

Reputation: 456

Message # 700 | 9:58 AM 2013-07-25

wer11, are there any error messages displayed? Please provide a screenshot of what you see. At the moment I can see the following website in your uID profile: http://mty19900530.ucoz.net/ , and it loads fine.

I'm not active on the forum anymore. Please contact other forum staff.

vucelic

Posts: 13

Reputation: 0

Message # 701 | 4:03 PM 2013-07-25

Sunny, Paradox
what is valid ip for server s52 now?
I see that cp is under different ip

Paradox

Old Guard

Posts: 3284

Reputation: 145

Message # 702 | 6:53 AM 2013-07-26

vucelic, the current IP address for s52 is 193.109.247.162 smile

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.

MitzZa1349

Posts: 22

Reputation: 0

Message # 703 | 11:08 AM 2013-07-26

s26 is down since yesterday

It works for 30-60 minutes, then goes down

Sunny

Posts: 9296

Reputation: 456

Message # 704 | 11:32 AM 2013-07-26

MitzZa1349, you are the first reporting the problem. Please run a traceroute during the downtime (how to do this: http://forum.ucoz.com/forum/30-2310-1 ) and post the results. And provide the website address.

I'm not active on the forum anymore. Please contact other forum staff.

MitzZa1349

Posts: 22

Reputation: 0

Message # 705 | 12:14 PM 2013-07-26

wallpapersjungle.com

Code

Tracing route to wallpapersjungle.com [195.216.243.26]
over a maximum of 30 hops:

     1    <1 ms    <1 ms    <1 ms  my.router [192.168.1.1]
     2     1 ms     1 ms     1 ms  188-173-168-1.next-gen.ro [188.173.168.1]
     3     2 ms     1 ms     1 ms  188-173-96-5.next-gen.ro [188.173.96.5]
     4     3 ms     4 ms     4 ms  92.86.7.233
     5    43 ms    41 ms    39 ms  10.0.224.9
     6    42 ms    39 ms    39 ms  10.0.221.165
     7    41 ms    40 ms    40 ms  10.0.241.150
     8    43 ms    43 ms    42 ms  cat01.Frankfurt.gldn.net [80.81.192.243]
     9    77 ms    77 ms    77 ms  pe06.Moscow.gldn.net [79.104.235.82]
    10    80 ms    80 ms    80 ms  82.142.171.182
    11    79 ms    78 ms    96 ms  185.17.28.2
    12     *        *        *     Request timed out.
    13     *        *        *     Request timed out.
    14     *        *        *     Request timed out.
    15     *        *        *     Request timed out.
    16     *        *        *     Request timed out.
    17     *        *        *     Request timed out.
    18     *        *        *     Request timed out.
    19     *        *        *     Request timed out.
    20     *        *        *     Request timed out.
    21     *        *        *     Request timed out.
    22     *        *        *     Request timed out.
    23     *        *        *     Request timed out.
    24     *        *        *     Request timed out.
    25     *        *        *     Request timed out.
    26     *        *        *     Request timed out.
    27     *        *        *     Request timed out.
    28     *        *        *     Request timed out.
    29     *        *        *     Request timed out.
    30     *        *        *     Request timed out.

Trace complete.

avatarjungle.com

Code

Tracing route to avatarjungle.com [195.216.243.26]
over a maximum of 30 hops:

     1    <1 ms    <1 ms    <1 ms  my.router [192.168.1.1]
     2     1 ms     1 ms     3 ms  188-173-168-1.next-gen.ro [188.173.168.1]
     3     1 ms     1 ms     1 ms  188-173-96-5.next-gen.ro [188.173.96.5]
     4     2 ms     1 ms     5 ms  92.86.7.233
     5    39 ms    39 ms    44 ms  10.0.224.9
     6    41 ms    39 ms    39 ms  10.0.221.165
     7    41 ms    42 ms    40 ms  10.0.241.150
     8    42 ms    42 ms    42 ms  cat01.Frankfurt.gldn.net [80.81.192.243]
     9    78 ms    77 ms    77 ms  pe06.Moscow.gldn.net [79.104.235.82]
    10    80 ms    80 ms   137 ms  82.142.171.182
    11    79 ms    79 ms    79 ms  185.17.28.2
    12     *        *        *     Request timed out.
    13     *        *        *     Request timed out.
    14     *        *        *     Request timed out.
    15     *        *        *     Request timed out.
    16     *        *        *     Request timed out.
    17     *        *        *     Request timed out.
    18     *        *        *     Request timed out.
    19     *        *        *     Request timed out.
    20     *        *        *     Request timed out.
    21     *        *        *     Request timed out.
    22     *        *        *     Request timed out.
    23     *        *        *     Request timed out.
    24     *        *        *     Request timed out.
    25     *        *        *     Request timed out.
    26     *        *        *     Request timed out.
    27     *        *        *     Request timed out.
    28     *        *        *     Request timed out.
    29     *        *        *     Request timed out.
    30     *        *        *     Request timed out.

Trace complete.

Down since yesterday.

Working

Post edited by MitzZa1349 - Friday, 2013-07-26, 7:48 PM

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