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| Forum moderator: bigblog |
| uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible) |
| Can't connect to a uCoz website |
 Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1 When posting messages here, make sure that the website is inaccessible for everyone and not just for you.
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Dark3volution, they will be.
 Your website is currently accessible by people within the RU/Ukraine regions, our technicians are still reinstating connection for all other regions though.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
I have some of my websites not loading at all:
talabatakaghani.com ta3lemna.ucoz.com trace out: Microsoft Windows [Version 6.1.7600] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\islam>traceert talabatakaghani.com 'traceert' is not recognized as an internal or external command, operable program or batch file. C:\Users\islam>tracert talabatakaghani.com Tracing route to talabatakaghani.com [193.109.247.163] over a maximum of 30 hops: 1 <1 ms <1 ms 4 ms KADI-NET [192.168.1.1] 2 4 ms 4 ms 4 ms 84-235-126-11.saudi.net.sa [84.235.126.11] 3 3 ms 4 ms 3 ms 84-235-126-77.saudi.net.sa [84.235.126.77] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * host tracker Location Status Ip Time Response Partner (dns, head, data) total Size Speed Kyiv, Ukraine 200(OK) 193.109.247.163 (2067 ms, 206 ms, 30 ms) 2303 ms 30176 127.86 kB/s HostTracker UH Moscow, Russia 200(OK) 193.109.247.163 (2153 ms, 6 ms, 3 ms) 2163 ms 29757 3385685.33 mB/s HostTracker ISP Orlando, FL, USA ConnectFailure 193.109.247.163 (813 ms, 21006 ms, -) 21819 ms -1 - HostTracker WHW Istanbul, Turkey ConnectFailure 193.109.247.163 (1290 ms, 21021 ms, -) 22311 ms -1 - Dora Telekom Dallas, TX, USA ConnectFailure 193.109.247.163 (1369 ms, 21011 ms, -) 22380 ms -1 - Arvixe.NET Hosting San Jose, CA, USA ConnectFailure 193.109.247.163 (32 ms, 21041 ms, -) 21073 ms -1 - HostTracker MH Istanbul, Turkey ConnectFailure 193.109.247.163 (974 ms, 21019 ms, -) 21993 ms -1 - Dora Telekom Amsterdam, Netherlands ConnectFailure 193.109.247.163 (191 ms, 20999 ms, -) 21190 ms -1 - Seo ranking monitor Amsterdam, Netherlands ConnectFailure 193.109.247.163 (1 ms, 20997 ms, -) 20998 ms -1 - HostTracker Amsterdam, Netherlands ConnectFailure 193.109.247.163 (394 ms, 21015 ms, -) 21409 ms -1 - HostTracker Maidenhead, United Kingdom ConnectFailure 193.109.247.163 (158 ms, 21001 ms, -) 21159 ms -1 - Open Software S.r.l. Frankfurt, Germany ConnectFailure 193.109.247.163 (1897 ms, 21115 ms, -) 23012 ms -1 - HomaHost Iran Hosting Zagreb, Croatia ConnectFailure 193.109.247.163 (154 ms, 21058 ms, -) 21212 ms -1 - Valkira Columbus, Ohio, USA ConnectFailure 193.109.247.163 (33 ms, 21107 ms, -) 21140 ms -1 - SelfNet, Inc. Waco, TX, USA ConnectFailure 193.109.247.163 (997 ms, 21006 ms, -) 22003 ms -1 - GuiaHosting Kwun Tong, Hong Kong ConnectFailure 193.109.247.163 (718 ms, 21003 ms, -) 21721 ms -1 - Entinity Information Technology Solutions Kuala Lumpur, Malaysia ConnectFailure 193.109.247.163 (1069 ms, 21028 ms, -) 22097 ms -1 - Shinjiru Technology Sdn Bhd Noida, India ConnectFailure 193.109.247.163 (1220 ms, 21009 ms, -) 22229 ms -1 - Cyber Futuristic India Pvt Ltd. Post edited by hezz - Sunday, 2013-07-07, 12:37 PM
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hezz, there are currently mass server outages due to a DDoS attack on one of the datacenters. There is no current ETA that I can confirm. Our technical division are doing as much as possible to bring the servers back to operating in standard mode ASAP.
There is a list of the servers unavailable due to these causes in the uCoz Server Status thread. http://forum.ucoz.com/forum/3-14706-1 Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
Added (2013-07-07, 7:53 AM)
--------------------------------------------- C:\Users\C Venkat Narayanan>tracert legendsinmusic.ucoz.com Tracing route to legendsinmusic.ucoz.com [193.109.247.157] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 10.116.30.65 2 1 ms <1 ms <1 ms 27.124.7.1.isp.nstpl.com [27.124.7.1] 3 4 ms 2 ms 2 ms 182.73.190.89 4 175 ms 175 ms 179 ms 125.62.187.226 5 183 ms 182 ms 184 ms linx-224.retn.net [195.66.224.193] 6 233 ms 233 ms 233 ms ae1-9.RT.MR.MSK.RU.retn.net [87.245.233.9] 7 220 ms 238 ms 220 ms GW-FlyGroup.retn.net [87.245.228.46] 8 219 ms 256 ms 218 ms 185.17.28.2 9 220 ms 222 ms 220 ms s52.ucoz.net [193.109.247.157] Trace complete. Added (2013-07-07, 8:03 AM) Post edited by Venkat - Sunday, 2013-07-07, 1:53 PM
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Venkat, further information is no longer needed. Our technical specialists are working to resolve this problem ASAP.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
Venkat, unfortunately not so. This problem is arising from their being no connection to or form the servers in any regions outside of as far as I am aware RU/Ukraine. Please be patient, our technicians are working on this issue to resolve it ASAP.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
ok ok understood..... the site can be able to accessible by you peoples ..... it not working in other regions.. ok ok... now only I understand your situation... then the problem with other counties are blocking our website... but why they are blocking for... loading issues? ok then my content are in safe with you guys....... take your own time by today.
I can understand your problem.... all the best for your team to resolve this.... please had your foods and start work out further. I never disturb you guys.... |
Venkat, as far as I can see your site is accessible to anyone within the RU/Ukraine regions - all the servers are still accessible by these regions. Unfortunately due to the nature of how the internet is structured around the CISCO global routers it is inaccessible in pretty much every other international network segment due to the sections of the datacenter brought down by the DDoS attacks. Your content and everything on the servers is fine. We're just unable to access them internationally.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
Quote (Paradox) Venkat, as far as I can see your site is accessible to anyone within the RU/Ukraine regions - all the servers are still accessible by these regions. Unfortunately due to the nature of how the internet is structured around the CISCO global routers it is inaccessible in pretty much every other international network segment due to the sections of the datacenter brought down by the DDoS attacks. Your content and everything on the servers is fine. We're just unable to access them internationally. so Paradox how will this effect things such as my payments I have put down on my site for things like premium? will the time be set a little back so I get more time or must I just pay when it ends knowing the time ive lost Check Out Rservices & RandomAndroid at: http://http://www.randomness-fun.com/ Hosted by Ucoz also come come check out our official Android IRC chat room at: http://www.randomness-fun.com/index/rservices_irc_chat/0-34
Post edited by Mark-ucoz-co-uk - Sunday, 2013-07-07, 8:37 PM
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hezz, complaining is not going to help fix your website or make anything happen quicker. Our technicians have been working over the weekend to fix these access problems which - as I do seem to have to add - were not within possibility to prevent from our end. Please be patient; I will update everyone with news when I have it.
Mark-ucoz-co-uk, unfortunately I am not aware of such information. Sunny will be on this afternoon my time and will hopefully be able to address your concerns. tihomir21, same problem as the rest of our users. I will update everyone with information when I have it. Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
csfederation.ucoz.com
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all the best., god bless you
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