Forum moderator: bigblog  
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


kakashi
Posts: 10
Reputation: 1

Message # 571 | 7:25 PM
cant u give us a date on when servers are gonna come back ???
TurbO_PuZ
Posts: 8
Reputation: 0

Message # 572 | 7:42 PM
And my site www.mp3arhiva.in not work for 3 days!
TheKing4025
Posts: 11
Reputation: 0

Message # 573 | 7:47 PM
this is crazy I logged on unet.com then I create another web with another name and its worked. Can you guys delete my other website thay does not work? So i can attach the domain again and make it work. i have 3 websites 1) elcantodelcoqui.com this is the one want to delete then I will create another site and attach again my domain on it.I know this will delete my all post but I dont mind just want my site back. By the way since the site doesn't work, we can't eather enter to the control panel. Thanks for all the help.also I have 2 mores christian sites tvcieloespirituyfuego.com and iglesiacristianarocaderefugio.com thanks.
Vorpal
Posts: 82
Reputation: 3

Message # 574 | 8:03 PM
My thoughts :
The attack is destined to destroy uCoz reputation as a reliable service.

Probably a Google project to undermine it's competition or some senior hackers of the government with serious equipment doing this.

The attack won't stop since it's purpose is to destroy a company. You will have to resort to other methods.

My advice :
Buy or develop a decent DDoS Protection / Anti DDos service.
Usually people & companies that were hacked several times learned to buy proper defense that also allows a quick removal of the attack.
Venkat
Posts: 47
Reputation: 0

Message # 575 | 9:10 PM
C:\Users\C Venkat Narayanan>tracert legendsinmusic.ucoz.com

Tracing route to legendsinmusic.ucoz.com [193.109.247.157]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 10.116.30.65
2 1 ms 1 ms 2 ms 27.124.7.1.isp.nstpl.com [27.124.7.1]
3 3 ms 2 ms 3 ms 182.73.190.89
4 185 ms 186 ms 183 ms 125.62.187.133
5 * * * Request timed out.
6 * ^C
C:\Users\C Venkat Narayanan>

Added (2013-07-08, 2:53 PM)
---------------------------------------------
C:\Users\C Venkat Narayanan>tracert legendsinmusic.ucoz.com

Tracing route to legendsinmusic.ucoz.com [193.109.247.157]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.116.30.65
2 1 ms 1 ms 1 ms 27.124.7.1.isp.nstpl.com [27.124.7.1]
3 8 ms 7 ms 9 ms 182.73.190.89
4 176 ms 177 ms 175 ms 125.62.187.226
5 183 ms 182 ms 184 ms linx-224.retn.net [193.109.247.157]
6 233 ms 233 ms 277 ms ae1-9.RT.MR.MSK.RU.retn.net [87.245.233.9]
7 257 ms 219 ms 220 ms GW-FlyGroup.retn.net [87.245.228.46]
8 219 ms 221 ms 225 ms 185.17.28.2
9 235 ms 230 ms 240 ms s52.ucoz.net [193.109.247.157]

Trace complete.

Added (2013-07-08, 3:10 PM)
---------------------------------------------
legendsinmusic.ucoz.com ; days are going on, 3 days fully completed and 4th day started...

3 days gone? 4th day started? OMG., help me out.... What is the purpose of this attack ? what is the benefit for attackers from that? Why the people are behaving like this... Really We have to take the action legally., ucoz is the best tool to develop it., the people are trying like this. Its ok., Its good lesson for us., we have to learn from this and we build up our security more.

ucoz will come soon into No 1 Place.,

4th day started., people are working very hard., see 160 GBites., cant imagine., this big massive attack., all the best ucoz team., Hope today will be a good day for us. God with us. dont worry., be cool and work hard., we all are with you.

Elexy
Posts: 93
Reputation: 2

Message # 576 | 9:19 PM
Quote (Vorpal)
My thoughts :
The attack is destined to destroy uCoz reputation as a reliable service.

Probably a Google project to undermine it's competition or some senior hackers of the government with serious equipment doing this.

The attack won't stop since it's purpose is to destroy a company. You will have to resort to other methods.

My advice :
Buy or develop a decent DDoS Protection / Anti DDos service.
Usually people & companies that were hacked several times learned to buy proper defense that also allows a quick removal of the attack.


You my friend should be the owner of Ucoz, that is exactly what Ucoz should do. This isn't the 1st time this happen, it has happen several times before. In my time of being with Ucoz, this has happen 3 times. This is the 4th time it has happen now. When they are down, there is nothing one can do but wait for them to be restored by the Ucoz staff. I still remember the 2nd time this happen, it took almost 3 weeks to get the servers back up. This is the 1st time Ucoz actually has said publicly it is a DDoS attack against them or at least I never seen them post about it like now. In the end, all Ucoz did was just move all the servers to a new one. They would tell you sometimes that it is your service provider blocking access to your website and all, but that is not true at all. All it takes is moving the website servers to a new one... And that's it problem fixed.

So imagine how many members/visitors/traffic a large website loses because of this. I mean, you can't contact the members, you get a ton of support tickets sent, you can't tell them what is going on because you can't even access the control panel... It's freaking nuts. Ucoz needs a damn DDoS protection program/package/software or whatever...

NOW!!!

Aren't you people tired of all this?!

Proud Ucoz Member Since 2013
Warning: Do not trust Zayaan Ibrahim with projects, he will scam you by overpricing!
♥ http://rawtrex.com/ ♥
Post edited by Elexy - Tuesday, 2013-07-09, 2:30 AM
GamesGuideMod
Posts: 1
Reputation: 0

Message # 577 | 9:28 PM
Quote
Quote (Elexy)
You my friend should be the owner of Ucoz, that is exactly what Ucoz should do. This isn't the 1st time this happen, it has happen several times before. In my time of being with Ucoz, this has happen 3 times. This is the 4th time it has happen now. When they are down, there is nothing one can do but wait for them to be restored by the Ucoz staff. I still remember the 2nd time this happen, it took almost 3 weeks to get the servers back up. This is the 1st time Ucoz actually has said publicly it is a DDoS attack against them or at least I never seen they post about it like now. In the end, all Ucoz did was just move all the servers to a new one. They would tell you sometimes that it is your service provider blocking access to your website and all, but that is true at all. All it takes is moving the website servers to a new one... And that's it problem fixed.

So imagine how many members/visitors/traffic a large website loses because of this. I mean, you can't contact the members, you get a ton of support tickets sent, you can't tell them what is going on because you can't even access the control panel... It's freaking nuts. Ucoz needs a damn DDoS protection program/package/software or whatever...

NOW!!!

Aren't you people tired of all this crap?!


Elexy, That is not possible cuz the DDoS attacks the center data and the data of our site is blocked from the internet they cant reach it yet to copy it to a new server
Venkat
Posts: 47
Reputation: 0

Message # 578 | 9:45 PM
Elexy, its happening in 4th time ? OMG !!!! I am very afraid of this., in the 2nd time 3 weeks taken to resolve it? y this many times happening., who is doing this work any idea?

Added (2013-07-08, 3:39 PM)
---------------------------------------------
How I can intimate too my viewers., I worked hard for last 1 year., more than 2500 members for my website regularly., How i can tell to them.., How I will response to them ., its happens suddenly., if I knows this before I can intimate to them., who will help to me? OMG., Pls help me out., pls give our system back., I am praying god every minits., what my members will think., no body knows every thing for last 3 days., how I can respond to them.,

Added (2013-07-08, 3:41 PM)
---------------------------------------------
Due to the DDoS, my website is not accessible. Is there anyway I can move it to one of the working servers? my website : legendsinmusic.ucoz.com

Added (2013-07-08, 3:45 PM)
---------------------------------------------
Natashko, Sunny, Alex (Paradox) id: 11758, Due to the DDoS, my website is not accessible. Is there anyway I can move it to one of the working servers? my website is : legendsinmusic.ucoz.com. cry

kakashi
Posts: 10
Reputation: 1

Message # 579 | 9:54 PM
can we change the server of our website ?
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 580 | 10:29 PM
Vorpal, please stop coming out with these fantasy stories. Honestly, I am beginning to tire of dealing with them. You are not correct. Please do not continue to trigger our users with negative responses by coming out with this propaganda. I will not tolerate it the next time.

Elexy, the same applies to you at the moment. I respect you are concerned about your site however ranting here to myself and Nata is not going to change anything. Please also keep in mind the forum regulations - we do not tolerate cussing.

Venkat, this is actually getting silly now. Please do not continue to post. This is your first and last warning.

kakashi, no we cannot move sites across servers. In addition we have no ETA at the current moment. Our technicians are working to resolve these issues asap.

Ovidyu, TurbO_PuZ, our technicians are dealing with these problems. Please understand our situation and that we are doing our best to bring everything back online asap.

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
zybeel6226
Posts: 1
Reputation: 0

Message # 581 | 11:16 PM
sweetdandelions.com

Server: s26
195.216.243.26

wacko
Attachments: 3775022.jpg (17.0 Kb)
Vorpal
Posts: 82
Reputation: 3

Message # 582 | 11:46 PM
Paradox
If you don't want or care about personal opinions of others regarding this problem why don't you close this topic down. No offense but it's the most rational thing to do considering the circumstances.

Your specialists and partners are already doing what they can. We can't do anything to help you. So our opinions can be seen as useless in this case. I don't see the point of having someone wasting his time replying to stories for kids. The company statement is enough.

Threatening your own customers on the forums is really not for me to judge but some say you should look into this matter.

More than 160 Gbit ? Tell me someone or something that has that capacity and i will consider your initial "fantasies" and "exaggerated company propaganda" as possibly true.

Nobody is attacking anyone and please don't take things personal, my intention is only to help. It would be foolish of me to argue with the head mod.

Simple questions - i would like to get an official answer.
1. If no company or hacker is doing this then who is doing it ?
2. Who is benefiting from this Denial of service attack ?

Now i stop.
Thank you.
Post edited by Vorpal - Monday, 2013-07-08, 11:47 PM
kakashi
Posts: 10
Reputation: 1

Message # 583 | 1:20 AM
is it possible that this might take a week or more than a week ?????
Amir1589
Posts: 10
Reputation: 0

Message # 584 | 1:29 AM
i also having problem cant connect to website

my url is : penanged/ucoz.com ....

1. may i know which server my site.
2. when the server can back

thanks
Elexy
Posts: 93
Reputation: 2

Message # 585 | 2:18 AM
Quote (Paradox)
Elexy, the same applies to you at the moment. I respect you are concerned about your site however ranting here to myself and Nata is not going to change anything. Please also keep in mind the forum regulations - we do not tolerate cussing.


I'm not ranting, I'm telling you things how it is and the things you do not want to hear from a fellow consumer/paying member/user. Not only can't we contact any of our members on my websites, but we can't update the website either. You need a DDoS protection program, let's see how many weeks this one last.
Enough said.

Quote (GamesGuideMod)
Elexy, That is not possible cuz the DDoS attacks the center data and the data of our site is blocked from the internet they cant reach it yet to copy it to a new server


I don't know how long you been here with Ucoz, but I remember very clearly. They just switched my websites to a new server and boom, everything was fine again. I'm not stating what I am stating to make Ucoz look bad, no, I'm saying things how it is and how it went because I don't know anything about hosting, servers and all that stuff. I'm stating what I was told back then, and remember that I went 4 times through this, this being the 4th. On every single attack they had, a new server change was the solution.

Proud Ucoz Member Since 2013
Warning: Do not trust Zayaan Ibrahim with projects, he will scam you by overpricing!
♥ http://rawtrex.com/ ♥
Post edited by Elexy - Tuesday, 2013-07-09, 2:40 AM
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Search: