Sites, inaccessible from the UK

Posts: 1570

Reputation: 58

Message # 271 | 4:08 PM 2009-08-30

Quote (Leekinz)

I also doubt you need to Traceroute the IP's anymore because they know what the problem is...

Quote (jonsaint)
UPDATE: The problem occurs because the whole UK has a very limited number of external IPs, therefore when a lot of people are trying to access websites from the same IPs our server firewall treats it as DDoS attack and blocks the IPs. We are lowering protection level to solve the problem but it is not a very good solution.

Alright, Thanks Leekinz biggrin

and ofcourse jonsaint

Kind regards,
Elliott.

"The best uCoz" critic since 2007.
Qualified website, branding, print & user interface designer.

I'm on Behance and Twitter.

Dartz

Posts: 1931

Message # 272 | 11:47 PM 2009-08-30

Mistory, jonsaint is a normal user who had the problem, the post was edited by Sunny.

And the 'Update' is old, very old.

[... With uCoz since December 2 2007 ...]

Sunny

Posts: 9296

Reputation: 456

Message # 273 | 11:37 AM 2009-08-31

I reported about the problem.

The update is not that old. Anyway the problem is still the same.

I'm not active on the forum anymore. Please contact other forum staff.

tayls

Posts: 7

Reputation: 0

Message # 274 | 6:24 PM 2009-09-01

i'm just glad i've got a backup site for my poor uk users who need to file their reports... and seems i need that backup on a monthly basis sad

Sunny

Posts: 9296

Reputation: 456

Message # 275 | 8:27 AM 2009-09-02

tayls, we don't like this situation either. Unfortunately there is no good solution yet sad

I'm not active on the forum anymore. Please contact other forum staff.

Admin0798

Posts: 1

Reputation: 0

Message # 276 | 11:15 AM 2009-09-20

This site is down again www.allstarstheatregroup.com

Thanks for any help. This is such an inconvinience as it seems to happen just before we prepare for a show or other public event.

If there is any way around it even if a small cost must be incured I would love to know about it.

realanon

Posts: 2

Reputation: 0

Message # 277 | 10:00 PM 2009-09-20

It would seem that the re-occurring problem of the server issue raises its head once again.......

HTTP 500 - Internal Server Error

Almost as regular as clockwork now, very frustrating for all UK based users and no apparent fix in site....... well at least none we are informed about.

Has the latest problem been reported and can anyone give an estimation as to how long we will be unable to access our sites or as to when a possible fix may be in place.

Thanks

Sunny

Posts: 9296

Reputation: 456

Message # 278 | 9:20 AM 2009-09-21

The problem has been reported, will be fixed asap.

I'm not active on the forum anymore. Please contact other forum staff.

weddingexhibitors

Posts: 3

Reputation: 0

Message # 279 | 9:54 AM 2009-09-21

I also live in the uk and i cant get in to either of my sites. same happens takes ages to load the say page can not be displayed been like that for 2 days not so annoying all the work I put in. Can someone help please. I contacted ucoz 24 hours ago and no reply either. my sites are wed-exhibitors.ucoz.co.uk and brides2seat.ucoz.co.uk... anybody had any luck yet......

Sunny

Posts: 9296

Reputation: 456

Message # 280 | 10:59 AM 2009-09-21

The problem has been fixed. You may need to delete cache files.

I'm not active on the forum anymore. Please contact other forum staff.

weddingexhibitors

Posts: 3

Reputation: 0

Message # 281 | 11:35 AM 2009-09-21

Arr thanks for the reply. yes its working now whoo hoo. lol

realanon

Posts: 2

Reputation: 0

Message # 282 | 9:13 PM 2009-09-22

Quote (Sunny)

The problem has been reported, will be fixed asap.

Thanks for reporting back Sunny, sorry for delay acknowledging but first chance i have had........

pwolsty

Posts: 4

Reputation: 0

Message # 283 | 11:00 PM 2009-10-15

My site has not been available from the UK for a long time now. This is not just my problem, other people wishing to access the site cannot load it. The site is: www.speakfreely.ucoz.com

Strangely, my other site is available without any problem: www.shadowsworkout.ucoz.com

If you are hosting both of these sites, why is one visible from the UK and the other is not?

Sunny

Posts: 9296

Reputation: 456

Message # 284 | 9:15 AM 2009-10-16

pwolsty, the sooner you report about the problem, the sooner it is fixed. I'll report about the problem and it will be fixed asap.

The reason why one site is accessible and the other is not is that they are located on different servers - on one of then your IP is blocked, on another it is not.

I'm not active on the forum anymore. Please contact other forum staff.

Balrog

Posts: 30

Reputation: 0

Message # 285 | 7:20 PM 2009-11-15

Hi ... Our website ... www.northayrshirewargamesclub.co.uk ... has been down with the ...

Network Error (tcp_error)

... problem, which seems to occur all over the place. Various club members are also suffering access problems to the site from different Internet Providers and UK locations.

Trace Route Data ...

C:\>tracert www.northayrshirewargamesclub.co.uk

Tracing route to www.northayrshirewargamesclub.co.uk [195.216.243.36]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 28 ms 27 ms 27 ms esr10.edinburgh6.broadband.bt.net [217.47.157.14
1]
3 28 ms 28 ms 29 ms 217.47.157.30
4 28 ms 28 ms 27 ms 217.47.207.10
5 27 ms 27 ms 27 ms 217.47.95.49
6 28 ms 28 ms 27 ms core2-pos1-3.edinburgh.ukcore.bt.net [217.32.169
.245]
7 35 ms 34 ms 34 ms core2-posch2.birmingham.ukcore.bt.net [62.6.201.
33]
8 40 ms 40 ms 41 ms core2-pos0-6-4-0.ilford.ukcore.bt.net [62.6.204.
62]
9 41 ms 41 ms 41 ms core2-pos0-0-0-5.ealing.ukcore.bt.net [194.74.65
.237]
10 44 ms 44 ms 43 ms clerval.customer.bt.net [194.72.9.6]
11 40 ms 40 ms 40 ms t2c2-ge13-0-0.uk-eal.eu.bt.net [166.49.168.53]
12 67 ms 43 ms 42 ms t2c2-p1-0.uk-glo.eu.bt.net [166.49.208.14]
13 119 ms 39 ms 125 ms t2a5-ge7-0-0.uk-glo.eu.bt.net [166.49.135.234]
14 97 ms 42 ms 41 ms 166-49-170-94.eu.bt.net [166.49.170.94]
15 80 ms 47 ms 110 ms xe-5-2-0.xcr1.amd.cw.net [195.2.25.94]
16 166 ms 116 ms 80 ms xe-0-0-0.xcr1.skt.cw.net [195.2.25.90]
17 84 ms 84 ms 82 ms goldentel-gw.skt.cw.net [166.63.220.126]
18 141 ms 100 ms 100 ms cat09.Moscow.gldn.net [194.186.193.242]
19 98 ms 98 ms 98 ms te1-1.maxwell.msk.wahome.ru [195.239.10.202]
20 * 103 ms 101 ms s36.ucoz.net [195.216.243.36]

... Hope this helps resolve the problem! Thanks ... Balrog.