| uCoz Community Additional Services Account Management Site not found and other troubles (access problems) |
| Site not found and other troubles |
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system. What is to be done? - Direct attention to your ISP. 2. If a group of websites does not load, the administration is aware and is fixing it. What is to be done? - Wait. 3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only. 4. If you have just attached a domain you should wait 24 hours on the average. 5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings. We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience. "Requested site is not registered at uCoz Web Service SITE NOT FOUND" It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address. SITE NOT FOUND The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner. The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled. If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions. What should I do if I haven't received a message with the restoration link? The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery. If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website. What kind of message to uCoz Technical Support service should I write, if I want my website to be restored? Do not forget to provide your website address. SITE NOT FOUND The requested site "site_address" is not registered at uCoz Web Service It means that the website has been deleted and the restoration link is not active any more. «Account is blocked» The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/ What kind of message to uCoz Abuse Service should I write, in case my website is blocked? Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something. I'm not active on the forum anymore. Please contact other forum staff.
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Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\Admin>ping www.mcucoz.3dn.ru Pinging www.mcucoz.3dn.ru [193.109.247.157] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 193.109.247.157: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\Users\Admin>tracert www.mcucoz.3dn.ru Tracing route to www.mcucoz.3dn.ru [193.109.247.157] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms Administrator [192.168.1.1] 2 * * * Request timed out. 3 9 ms 10 ms MY ISP SECRET. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. ISP is comcast Hit that "Thanks" button. :)
In life there's ALWAYS limits but do not plan above them. |
VZ, access to server 57 is being blocked by your ISP (Comcast): http://forum.ucoz.com/forum/31-16388-1 We are trying to settle this issue with Comcast. I suggest that you also contact your ISP concerning this problem.
I'm not active on the forum anymore. Please contact other forum staff.
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Hi there... My Website / Forum http://eightiesfanatic.ucoz.kz/ is inaccessible since yesterday, 14-15:00 CET... After checking Google i realised, that most of "ucoz.kz"-Sites are offline... Can you please tell me what's wrong...?
Post edited by Lemmi - Friday, 2012-12-07, 10:14 AM
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Lemmi
Quote Hi there... My Website / Forum http://eightiesfanatic.ucoz.kz/ is inaccessible since yesterday, 14-15:00 CET... After checking Google i realised, that most of "ucoz.kz"-Sites are offline... Can you please tell me what's wrong...? Please see this forum for server maintenance updates: http://forum.ucoz.com/forum/3-14706-1 |
Lemmi
Quote thanks, Problem solved, Website is back online again! Your very and most welcome!
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zefreid, the website has been restored. The message could be also filtered by your e-mail provider. You can try to change the e-mail address in the Common Settings.
Please note that if you become a premium user (that means if you pay for any of paid packages for any period, even a month), your website will never be disabled for inactivity. I'm not active on the forum anymore. Please contact other forum staff.
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Ok, this is really frustrating me. Yesterday I have created a new website for my service, and something isn't right. I have been designing websites using ucoz for over 3 years now, and its been always great. However only since I started this project, I barely can do anything. The servers freeze or something constantly, and I have to refresh my customization panel all the time just to save something. When I add info to the website, then refresh it loads for long and the servers freeze again. All my other ucoz website work fine. Except the one im designing right now. Its frustrating as im on time limit and nothing is to be done, I try to code and refresh and do this action over and over again, but sometimes I have to wait like 2 minutes until the servers come back up, so I can work on it for a minute and then the god damn thing freezes again. Are you going through some maintenance with websites created in past few days or something? I have time limit and this whole ucoz thing is really frustrating. I used to love ucoz and recommend it to everyone, please fix this issue quick.
Thanks, Mac. PS. My website: http://coretechpc.ucoz.com/ Sometimes loads, sometimes doesn't, or loads and after doesn't want to. Ughhh
Post edited by Donught - Wednesday, 2013-01-23, 8:03 PM
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Donught, the server where your website is hosted is working in its normal mode, and the website opens fast. There was a short overload period yesterday, but it lasted only about 10 minutes. Do you have this problem today and is it at the same time of the day? I would also suggest that you try to check the website from another computer/internet provider.
I'm not active on the forum anymore. Please contact other forum staff.
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The problem is, that every other site works like a charm. All my ucoz created websites are running smooth. This website, that im designing now, is on a terrible hosting. Its not my internet connection, tried it on 2 other devices, 2 laptops. Same problem, the page loads immediately at first, and then after I start coding access the CP it just constantly crashes. It won't even let me use the File manager properly. Its a big pain in the back side.
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Donught, I still need the time of the day when it happens and - are there any system errors, e.g. 500?
All your other websites are probably working fine because they are hosted on other servers. I'm not active on the forum anymore. Please contact other forum staff.
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Ok, whenever it happens again, I will list anything I see and post it up here. And being on the subject of other servers, as soon as my business goes live, I just can't afford having down times. Never had the issue with ucoz thats why I was so happy about it. Is it possible to move the website to another server? I created another website for a business around 2 months ago, and its working fine even if my website is down.
EDIT: It just happened, as Im posting this comment. The website doesn't load. I have to refresh it 4 times then it eventually comes up. Its not the PC issue I am 100% sure. Post edited by Donught - Friday, 2013-01-25, 4:22 PM
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The connection has timed out
The server at testsmart1.ucoz.com is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. localsmartcard.ucoz.com and testsnart2.ucoz.com also having same problem for last 20-30 minutes The connection issues is both with the sites and the control panel of the sites. These are newish sites for the last few days .... My older sites are working/connecting fine |
Loz, server 57 is currently inaccessible: http://forum.ucoz.com/forum/3-14706-1
I'm not active on the forum anymore. Please contact other forum staff.
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