Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
coolxd
Posts: 1
Reputation: 0

Message # 391 | 4:02 PM
hi i dont know what happened to my website plz reply soon www.mitsg.ucoz.com angry angry angry angry
carloscompu
Posts: 246
Reputation: 1

Message # 392 | 4:04 PM
My webpage has been offline for more then 2 hours here ,and its allmy webpages not just one
Loz
Posts: 70
Reputation: 1

Message # 393 | 4:10 PM
Coolxd ...............

Looks like same issue as mine ... which Sunny as already said is due to server 57 being down at the moment

Added (2013-01-28, 10:10 AM)
---------------------------------------------
carloscompu,

The moderators need a website address from you .... before they can help you


Post edited by Loz - Monday, 2013-01-28, 4:07 PM
Sunny
Posts: 9296
Reputation: 456

Message # 394 | 4:16 PM
coolxd, server 57 is temporarily down: http://forum.ucoz.com/forum/3-14706-1

carloscompu, probably the same problem.

I'm not active on the forum anymore. Please contact other forum staff.
carloscompu
Posts: 246
Reputation: 1

Message # 395 | 10:45 PM
Whats going on with my website I,v been Having this prob for about 4 days where my webpage does not load,I know its the webpage because I check other pages and they load fast and smooth,I think my webpage is in s57.Sometimes it loads very slow or sometimes it dont load at all only a browser message pops up saying that could not connect with server

moviecube.do.am
Admistrator
Posts: 105
Reputation: -3

Message # 396 | 10:54 PM
carloscompu

Quote
Whats going on with my website I,v been Having this prob for about 4 days where my webpage does not load,I know its the webpage because I check other pages and they load fast and smooth,I think my webpage is in s57.Sometimes it loads very slow or sometimes it dont load at all only a browser message pops up saying that could not connect with server


It works on my end. Try use a different browser? i am using google chrome
Donught
Posts: 45
Reputation: 0

Message # 397 | 0:13 AM
It loads on my end fine too. But I think you're having the same issue I had, where the website sometimes loads instantly, and other times doesn't at all. Or it loads instantly, and when you want to change page or refresh it goes down. But it should be fixed, as mine did.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 398 | 2:43 AM
carloscompu, Donught, if your site is down - please provide tracert results. wink It is possible the your server has been down recently however so I will check on it.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 399 | 12:33 PM
carloscompu, server 57 was down on January 28, but since then it has been working in its normal mode. If you can't access your website, provide the tracing results.
I'm not active on the forum anymore. Please contact other forum staff.
EverLastingDoom
Posts: 10
Reputation: 0

Message # 400 | 0:06 AM
Having the issue again of it not loading both the websites I tried all of em, and the cps.. Help please?

Edit - Oh design is 982 and website is http://91stbattalion.ucoz.com, it has been almost 2-3 hours

Tracert(I now think its obvious why, comcast .-.)

Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert 91stbattalion.ucoz.com

Tracing route to 91stbattalion.ucoz.com [193.109.247.157]
over a maximum of 30 hops:

1 60 ms 14 ms 24 ms 69.245.20.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Windows\system32>
Post edited by EverLastingDoom - Thursday, 2013-02-07, 6:34 AM
Sunny
Posts: 9296
Reputation: 456

Message # 401 | 11:20 AM
EverLastingDoom, the traceroute command doesn't even reach the provider, so it's rather your PC. Try to check your connection settings, restart your router if you have one.
I'm not active on the forum anymore. Please contact other forum staff.
EverLastingDoom
Posts: 10
Reputation: 0

Message # 402 | 11:56 AM
That is frustrating because of the fact I've restarted it, unplugged it, diagnosed it. .-. my luck

Edit - Unplugged it again didn't help turned off firewall completely also didn't help. I can connect to most ucoz things but my sites and cp don't. No problem with other websites also.
Post edited by EverLastingDoom - Thursday, 2013-02-07, 12:14 PM
Sunny
Posts: 9296
Reputation: 456

Message # 403 | 12:22 PM
EverLastingDoom, if you have friends who also use Comcast - ask them to open your website.
I'm not active on the forum anymore. Please contact other forum staff.
EverLastingDoom
Posts: 10
Reputation: 0

Message # 404 | 12:25 PM
Quote (Sunny)
if you have friends who also use Comcast - ask them to open your website.

I tried just using a proxy site to get to it, and it works?? I dunno what is wrong I can get on the site with proxy but not normally.

Also I don't know anyone who uses comcast nearby me friends or family wise.

Edit - Anyone? I might just have to call them .-.
Post edited by EverLastingDoom - Thursday, 2013-02-07, 1:12 PM
Sunny
Posts: 9296
Reputation: 456

Message # 405 | 1:38 PM
EverLastingDoom, yes, call Comcast. The problem is definitely not at our end.
I'm not active on the forum anymore. Please contact other forum staff.
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