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| uCoz Community Additional Services Account Management Site not found and other troubles (access problems) |
| Site not found and other troubles |
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system. What is to be done? - Direct attention to your ISP. 2. If a group of websites does not load, the administration is aware and is fixing it. What is to be done? - Wait. 3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only. 4. If you have just attached a domain you should wait 24 hours on the average. 5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings. We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience. "Requested site is not registered at uCoz Web Service SITE NOT FOUND" It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address. SITE NOT FOUND The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner. The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled. If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions. What should I do if I haven't received a message with the restoration link? The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery. If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website. What kind of message to uCoz Technical Support service should I write, if I want my website to be restored? Do not forget to provide your website address. SITE NOT FOUND The requested site "site_address" is not registered at uCoz Web Service It means that the website has been deleted and the restoration link is not active any more. «Account is blocked» The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/ What kind of message to uCoz Abuse Service should I write, in case my website is blocked? Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something. I'm not active on the forum anymore. Please contact other forum staff.
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Quote (Paradox) http://forum.ucoz.com/forum/30-2310-1 No need to be sorry.  The link above has a guide which explains it all.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
ok look up how to provide the tracert
Added (2013-02-09, 12:22 PM) |
Meg7627, unfortunately it is now evident that Server 57 is being blocked by Comcast. The best I can advise is to contact your provider regarding this issue. We will do the same so this will hopefully be resolved quickly. In the meantime you can use a proxy service such as TOR to access your website.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
Thanks. I figured the same. I was on the phone with Comcast for 3 hours this afternoon. I even had someone from their signature service staff access my pc remotely to try and solve the problem. Unfortunately he was stumped as well. Said it shouldn't be happening. He even had a comcast user in Georgia try and access my site and it was even an issue for them to access it. I have two trouble tickets with Comcast and will be following up with them daily to see what they are able to find out for me. If you need them as reference let me know and I can provide them for you. They were apologetic but that unfortunately won't solve the problem.
As far as the proxy server how do I go about doing that? I have never had to use a proxy before. Thanks so much for your guidance and help with all this. Even though I still can't access the site I feel better knowing that you guys will help push for a solution as well.
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Meg7627
Quote As far as the proxy server how do I go about doing that? I have never had to use a proxy before. Thanks so much for your guidance and help with all this. Even though I still can't access the site I feel better knowing that you guys will help push for a solution as well. you can download tor by pushing the button on that download page https://www.torproject.org/download/download-easy.html.en Then you must search for the tor browser folder and it should appear. If you need live chat help please private message me. |
contact me please i need help i save important files on my website but when im going to get my files ... the website is not found please help me to get back my files i dont have any back up files i thought that the database of my site is safe
 when i open my yahoo account its too late please i need to get back my files please give me 1 more chance the site name is bscs.clan.su
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Meg7627, let's keep all further discussions here: http://forum.ucoz.com/forum/31-16388-1
We will also contact Comcast concerning the matter. pogi, your website was removed for inactivity almost half a year ago. It can't be restored any more. I'm not active on the forum anymore. Please contact other forum staff.
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awtss not my website sir iwant my files please help me for retrieving my files please please plesae
Added (2013-02-11, 7:33 AM) |
pogi, they can't be retrieved. The files were stored relative to the website you created. Unfortunately it is outside of the restoration time-frame now of which any data can be recovered.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
awts
i understand sir  i made a wrong decision to save my proposed system for my thesis in my site i thought it can last long 1 yr But sir please do something i need to retrieve it .. but if its not retrievable its ok
Post edited by pogi - Monday, 2013-02-11, 2:26 PM
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I'm getting "Problem loading page", when I try to load my site. I'm guessing servers are down temporarily, I tried on different browsers and does the same thing...
Site Url: http://www.ventlyfe.com/ |
Hi,
I've been using Ucoz on and off for some time now, and I just created a site not that long ago for a Fanfiction Writing Community: unnaturallovers.ucoz.com However, today, when I attempt to log into my Control Panel or even the site, I always get this message: This webpage is not available The connection to unnaturallovers.ucoz.com was interrupted. Here are some suggestions: Reload this webpage later. Check your Internet connection. Restart any router, modem, or other network devices you may be using. Add Google Chrome as a permitted program in your firewall's or antivirus software's settings. If it is already a permitted program, try deleting it from the list of permitted programs and adding it again. If you use a proxy server, check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server, adjust your proxy settings: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect the "Use a proxy server for your LAN" checkbox. Now, I did EVERYTHING listed above and my firewall and anti-virus isn't blocking anything, I checked my proxy settings, I checked my internet connection, I reloaded the page and I even restarted my computer several times. Nothing worked. I put a lot of work into my site and it's bugging me out that I can't get back into it, please help! Added (2013-02-13, 8:17 PM) |
We still have problems whit server 57, much more problems in weekend times (from 18h to 24h). Main problem is accessing site (10 minutes you accessing fine and next 5 min. you cant access). I got errors (and all my visitors) like connection is time out. All this symptoms looks like server overload, not DDos attack, and this problem is not from yesterday this problem is in last 3 or 4 weekends. My site is http://www.filmolovac.com
here is screenshot from HostTracker :  Attachments:
2391498.jpg
(117.2 Kb)
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