Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
Admistrator
Posts: 105
Reputation: -3

Message # 436 | 8:26 PM
OnlineMoviesTV
Quote


The site is working fine and loading fast on my side. I am using google chrome. However try to use a different browsers maybe that will help. smile
OnlineMoviesTV
Posts: 14
Reputation: 0

Message # 437 | 8:38 PM
Quote (Admistrator)
The site is working fine and loading fast on my side. I am using google chrome. However try to use a different browsers maybe that will help. smile


Yes now is working but you can see time on screenshot. In that time you can use Firefox, chrome, opera even the safari but you will got same result biggrin The connection is time out, like again you can see on picture all world servers are got errors. This time when server is not accessible is random time, and is very hard to catch when server is down.
EMINEM1817
Posts: 41
Reputation: 0

Message # 438 | 8:41 PM
Admistrator, my server is s57 and verry bad... wacko
Error 505, error 502, error 500.... wacko

My site is www.ekipica.com

http://www.BollywoodSrbija.com
Admistrator
Posts: 105
Reputation: -3

Message # 439 | 8:47 PM
OnlineMoviesTV
smile I am glad it works now that's all that matters biggrin
OnlineMoviesTV
Posts: 14
Reputation: 0

Message # 440 | 8:49 PM
Quote (Admistrator)
smile I am glad it works now that's all that matters biggrin


Yes it is, and I hope it will stay like this biggrin

Thank you for your time and help
Admistrator
Posts: 105
Reputation: -3

Message # 441 | 8:50 PM
EMINEM1817
my server is s57 and verry bad...
Error 505, error 502, error 500....
I understand. I check your site and it seems to load fine and fast on my side. i am using google chrome you may possibly use another browser. smile if you are using comcast i would contact them to fix the problem.

Added (2013-02-15, 2:50 PM)
---------------------------------------------
OnlineMoviesTV
Yes it is, and I hope it will stay like this

Thank you for your time and help


No problem at all! I am glad to help! Please reward me in my profile smile

Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 442 | 0:42 AM
OnlineMoviesTV, the last major outage for the server occurred due to a DDoS attack. The outage you are actively referring to was - as you have said - most likely caused due to high server load and these periods extend for about 10minutes. Our techincal team are working as best they can to limit these occurrences. wink
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
OnlineMoviesTV
Posts: 14
Reputation: 0

Message # 443 | 1:10 AM
Quote (Paradox)
OnlineMoviesTV, the last major outage for the server occurred due to a DDoS attack. The outage you are actively referring to was - as you have said - most likely caused due to high server load and these periods extend for about 10minutes. Our techincal team are working as best they can to limit these occurrences. wink


Thank you for your respond, I hope the technical team will solve this problems fast.

One reword and rep up from me smile
minhquy888pham
Posts: 14
Reputation: 0

Message # 444 | 9:46 AM
The requested site "kenhtruyen.dmon.com" is not registered at DMON Web Service

Help me please
Today when I was on the website, so
not known by the technical department error are backing to kenhtruyen.ucoz.com or is nothing but hope the website running again as quickly as possible because I can not wait for more

would help and
and look forward to receiving feedback to me less worried

Added (2013-02-16, 3:46 AM)
---------------------------------------------
my website have more than 500,000 hits / days

http://kenhtruyen.com
2 days ago I send email through support move from http://kenhtruyen.dmon.com to http://kenhtruyen.ucoz.com

but this morning on the website, see: The requested site "kenhtruyen.dmon.com" is not registered at DMON Web Service

Help me please

hope the engineering department to help me open the website kenhtruyen.dmon.com

and proceeding with the backup data to the new website is kenhtruyen.ucoz.com
??
because the website can not be shut down even for a short time

Looking forward to the technical assistance

Sunny
Posts: 9296
Reputation: 456

Message # 445 | 2:35 PM
minhquy888pham, your problem has been forwarded to the system administrators.
I'm not active on the forum anymore. Please contact other forum staff.
Xandra
Posts: 1
Reputation: 0

Message # 446 | 3:06 AM
Okay, so I never got a notification of my site The Underworld (http:the-underworld.ucoz.com/) being inactive, and it's now been deleted. I made a backup God knows how long ago, but now I can't find where that backup is supposed to be. The ucoz site is completely different. Have I lost all of my information? Is that it?
Sunny
Posts: 9296
Reputation: 456

Message # 447 | 10:17 AM
Xandra, your website has been restored. The restoration message could get into spam/junk.
I'm not active on the forum anymore. Please contact other forum staff.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 448 | 5:33 AM
OnlineMoviesTV, from what I can determine Server 57 experienced minor technical difficulty earlier today. It is currently running in standard mode. smile

Could you also please limit the image in your signature to 30px. wink

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
OnlineMoviesTV
Posts: 14
Reputation: 0

Message # 449 | 11:09 AM
Quote (Paradox)
OnlineMoviesTV, from what I can determine Server 57 experienced minor technical difficulty earlier today. It is currently running in standard mode.


Its normal for server when you check couple hour after to work in normal mod. Last time when I have dedicated server and that was 3 months before, I was use logs (ex. for last 7 days) to see how my server works. And here you can see from next picture how was accessing to my site it that time when I post this post before this one.



Thank you
Attachments: 6813580.jpg (142.2 Kb)
OnlineMoviesTV
Posts: 14
Reputation: 0

Message # 450 | 11:33 AM
Quote (Sunny)
OnlineMoviesTV, Paradox is write, there was an overload period, about an hour. Now everything must work fine. If you have such problem regularly, then please provide the date(s)/time of the day when it happened.


Thank you for respond, yes now work fine. Ok I will collect information for next overload (if happen) .
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