Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
OnlineMoviesTV
Posts: 14
Reputation: 0

Message # 481 | 3:55 PM
Quote (Sunny)
Loz, according to your tracing results your IP was blocked by the server at that moment. Now your IP is not on the blocklist any more. If you still have the problem, please provide the tracetcp results. You can see the guide here: http://forum.ucoz.com/forum/30-2310-14360-16-1229049275
In your case the tracing command will be tracetcp s57.ucoz.net:80

OnlineMoviesTV, what error message is displayed for him?

Concerning s57 in general, it must work better now. If you still have problems, please inform.


Sunny he have access now, everything is ok, and he didn't have any specific errors just cant access to web site like server is offline and only for him. Again now is everything fine he have access.

Thank you
Loz
Posts: 70
Reputation: 1

Message # 482 | 7:18 AM
Quote (Sunny)
Loz, according to your tracing results your IP was blocked by the server at that moment. Now your IP is not on the blocklist any more. If you still have the problem, please provide the tracetcp results. You can see the guide here: http://forum.ucoz.com/forum/30-2310-14360-16-1229049275
In your case the tracing command will be tracetcp s57.ucoz.net:80


Sunny

I am surprised and a little concerned by this.

Whilst i did have some IP blocking issues early last week due to a piece of my own code being incorrect ... I was sure that this was not the case at the specific time of the trace results (late last week).... When my IP was blocked i got the 'IP blocked ..due to too many requests' message... but at this time i was simply getting the timeout message.

If i am correct the DDoS attacks occurred very frequently from Thursday night (uk time) until Sunday. I was getting timeout messages throughout this period.

Regarding the IP blocking issue :-

In the photo module main page ... I replaced the following code :-

<div align="center">$SLIDESHOW_BUTTON$</div>
by
<div align="center"><script>this.disabled=true;_uPostForm('',{url:'/photo/0-0-0-21'});</script>
$SLIDESHOW_BUTTON$</div>
to get the desired result of the slideshow automatically playing on page open.

This code appears to work NOW ... but originally I typed the URL wrong which caused the upostform request to loop and hence too many requests.

If you believe this code will cause IP blocking problems in the future .. please advise

Added (2013-02-26, 1:18 AM)
---------------------------------------------
I am not getting any connection problems at the moment smile

Post edited by Loz - Tuesday, 2013-02-26, 7:19 AM
Sunny
Posts: 9296
Reputation: 456

Message # 483 | 2:57 PM
Quote (Loz)
If you believe this code will cause IP blocking problems in the future .. please advise


It won't if it is not called too often. I suggest that you read the info in the following thread: http://forum.ucoz.com/forum/31-13761-1

I'm not active on the forum anymore. Please contact other forum staff.
Drifter
Posts: 2
Reputation: 0

Message # 484 | 1:10 AM
hi there, my site http://eightiesfanatic.ucoz.kz/ is not availlable since a few hours... are there any Server-Problems...?
Post edited by Drifter - Wednesday, 2013-02-27, 1:10 AM
Sunny
Posts: 9296
Reputation: 456

Message # 485 | 9:23 AM
Drifter, the website was down due to scheduled server maintenance: http://forum.ucoz.com/forum/3-14706-1 At the moment the server is working in its normal mode.
I'm not active on the forum anymore. Please contact other forum staff.
snoz
Posts: 1
Reputation: 0

Message # 486 | 8:38 PM
sorry but i cant join in my website do you know why? before 30 minites i can join and now no :/ please help me
Loz
Posts: 70
Reputation: 1

Message # 487 | 2:56 AM
nhuan_vnn822004
Posts: 4
Reputation: 0

Message # 488 | 5:19 AM
please guide me to restore the site
My site is http://mmo.ucoz.org/
thank you
Lexie
Posts: 1
Reputation: 0

Message # 489 | 5:26 AM
Nhuan_vnn822004: you willl need to look in your email address for the instructions or you can contact ucoz techical support to restore your site.
Sunny
Posts: 9296
Reputation: 456

Message # 490 | 11:59 AM
nhuan_vnn822004, your website has been restored.
I'm not active on the forum anymore. Please contact other forum staff.
minhquy888pham
Posts: 14
Reputation: 0

Message # 491 | 3:38 PM
Dear Sir,
I can’t go to http://kenhtruyen.dmon.com
And http://dmon.com
I hope the technical fix soon
I can not run the website even for a second
it will cause a great loss for our company
Thanks you so much !!!
Sunny
Posts: 9296
Reputation: 456

Message # 492 | 10:23 AM
minhquy888pham, your website is not built with uCoz. Anyway, I've replied to your PM already.
I'm not active on the forum anymore. Please contact other forum staff.
minhquy888pham
Posts: 14
Reputation: 0

Message # 493 | 11:13 AM
please contact our parties dmon.com help me
we have no way to contact the technical dmon
website has shut down more than 24 hours
we are extremely grateful
thank you so much
ALMOST610
Posts: 9
Reputation: 0

Message # 494 | 5:26 AM
Hello, I am having trouble loading one of my websites ([url=http://almost610.ucoz.com][/url]) I try to load it in any Browser and all I get is "The connection has timed out", I then tried to ping it using CMD and had the same issue, thirdly I tried to access my sites FTP and also got no response from that, I repeated all those things across my 3 different computers and even reset the modem several times to change my IP and still it wont load, all my other Ucoz and Dmon sites are loading fine with not a problem but this single one wont let me in, please look into it, Thanks smile
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 495 | 5:30 AM
ALMOST610, which Aus' provider are you with? I can access your site fine myself. If you could provide the tracert results here on the forums as well this will assist in the analysis and resolution of your problems - if you aren't comfortable posting them publicly feel free to PM them. smile
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