Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 541 | 7:26 AM
tgf,
Quote (tgf)
Everyone, please read the server status thread. We are currently experiencing mass outages due to a DDoS attack within one of the datacenters. Our technicans are working to restore services to all regions ASAP. Please continue here: http://forum.ucoz.com/forum/42-13752-1

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
donce
Posts: 41
Reputation: 0

Message # 542 | 6:00 PM
Can you locate those bastards and give me addres to break them all bones. angry

People who do this are totally insane and sad.

I wish luck to ucoz team.

http://filmofil.ucoz.com/
yce4857
Posts: 15
Reputation: 0

Message # 543 | 6:17 PM
uCoz is finished?
Sunny
Posts: 9296
Reputation: 456

Message # 544 | 6:49 PM
Quote (donce)
I wish luck to ucoz team.


Thank you.

Quote (yce4857)
uCoz is finished?


What do you mean? Unfortunately the DDoS attack hasn't stopped yet.

I'm not active on the forum anymore. Please contact other forum staff.
TurbO_PuZ
Posts: 8
Reputation: 0

Message # 545 | 7:15 PM
Hello people! the problem server S212 my site was unavailable for 3 days! thank you sad
Venkat
Posts: 47
Reputation: 0

Message # 546 | 9:09 PM
legendsinmusic.ucoz.com ; days are going on, 3 days fully completed and 4th day started...

3 days gone? 4th day started? OMG., help me out.... What is the purpose of this attack ? what is the benefit for attackers from that? Why the people are behaving like this... Really We have to take the action legally., ucoz is the best tool to develop it., the people are trying like this. Its ok., Its good lesson for us., we have to learn from this and we build up our security more.

ucoz will come soon into No 1 Place.,

4th day started., people are working very hard., see 160 GBites., cant imagine., this big massive attack., all the best ucoz team., Hope today will be a good day for us. God with us. dont worry., be cool and work hard., we all are with you.
bangkero
Posts: 4
Reputation: 0

Message # 547 | 10:09 PM
hi my site http://host-tracker.com/check_res_ajx/13409357-0/ is still down as to date. I have paid for additional service will it be extended due to this matter?
jcrm
Posts: 4
Reputation: 0

Message # 548 | 3:56 AM
My sites:kawayiwcstore.ucoz.com and kawayiwc.ucoz.com can't be opened now .Please restore them as quickly as possbily sad
Sunny
Posts: 9296
Reputation: 456

Message # 549 | 6:37 AM
TurbO_PuZ, bangkero, jcrm, please stick to this thread: http://forum.ucoz.com/forum/42-13752-1
I'm not active on the forum anymore. Please contact other forum staff.
donce
Posts: 41
Reputation: 0

Message # 550 | 11:11 AM
Here is my result on host tracker

[check] http://filmofil.ucoz.com now OK.

Current time 09/07/2013 05:02:32

Operation restored at 09/07/2013 05:02:19

Houston, TX, USA - Ok
Noida, India - Ok
Istanbul, Turkey - Ok
San Jose, CA, USA - Ok
Orlando, FL, USA - Ok
Kuala Lumpur, Malaysia - ConnectFailure (2)

Url was down as a result of:

ConnectFailure

First error was detected at 08/07/2013 16:31:48

Last error was detected at 09/07/2013 05:02:19

Downtime total 12 hour(s) 30 min(s).

Check failures total: 754.

Then, just a couple minutes latter

[provera] http://filmofil.ucoz.com is down

Error was detected at 09/07/2013 05:06:54:

Houston, TX, USA - ConnectFailure (2)
Amsterdam, Netherlands - ConnectFailure (2)
Amsterdam, Netherlands - ConnectFailure (2)
Noida, India - ConnectFailure (2)
Kuala Lumpur, Malaysia - ConnectFailure (2)
Dallas, TX, USA - ConnectFailure (2)

Incident details: http://www.host-tracker.com/Event....d369e0b

http://filmofil.ucoz.com/
Sunny
Posts: 9296
Reputation: 456

Message # 551 | 1:47 PM
donce, that's right. The servers hosted in the data center that is under the DDoS attack are up, as well as the hosted websites. They are inaccessible in some network segments, and are accessible in others. Therefore you can try to use proxies, located in those countries where the servers are accessible.
I'm not active on the forum anymore. Please contact other forum staff.
junoon
Posts: 16
Reputation: 0

Message # 552 | 4:15 PM
can u tell me a good russian proxy. one russian proxy site i used made my script strange..

so pls tell me good russian proxy site who have all scripts enabled and can we login admin panel also
Creativity
Posts: 2
Reputation: 0

Message # 553 | 5:06 PM
My site is not working either. I'm still not sure what I should do to get it back.
http://creativity.ucoz.net/
Sunny
Posts: 9296
Reputation: 456

Message # 554 | 7:33 PM
junoon, I'm afraid I can't suggest anything, just google it and I think you'll find plenty of them to choose from.

Creativity, server s41 where your website is hosted is under emergency maintenance. Our specialists are doing all possible to fix the problem asap.

I'm not active on the forum anymore. Please contact other forum staff.
yce4857
Posts: 15
Reputation: 0

Message # 555 | 8:28 PM
in Romania works
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