uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM 2008-03-25
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND
The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?

The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?

Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service

It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»

The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?

Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.
I'm not active on the forum anymore. Please contact other forum staff.
Drifter
Posts: 2
Reputation: 0

Message # 556 | 2:46 PM 2013-07-11
hi there, im afraid, the website http://eightiesfanatic.ucoz.kz/ is on Server s41, too... is that right...?
Post edited by Drifter - Thursday, 2013-07-11, 2:47 PM
Sunny
Posts: 9296
Reputation: 456

Message # 557 | 3:57 PM 2013-07-11
Drifter, yes, it's on server s41.
I'm not active on the forum anymore. Please contact other forum staff.
nguoilinh559
Posts: 3
Reputation: 0

Message # 558 | 3:18 AM 2013-07-13
I cant access my website these days. The address is: http://www.hunghsmn.info.vn. There's no announcement from web master or ISP. could u pls tell me the reason why. I'm appreciate to hearing from u soon. Via my registerd email if possible. Thks!
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 559 | 3:41 AM 2013-07-13
nguoilinh559, the uCoz domain to your site is working fine - your site is actively viewable on the internet. Your custom domain however is pointing to the incorrect server IP. What method have you used to attach your custom domain to your site?
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
nguoilinh559
Posts: 3
Reputation: 0

Message # 560 | 7:09 AM 2013-07-13
My web site is the original domain http://www.kyniem.ucoz.net
From ratlaau then I use a custom domain http://www.hunghsmn.info.vn
Why this is not the custom in this domain? Want to be how to do?
Post edited by nguoilinh559 - Saturday, 2013-07-13, 8:24 AM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 561 | 8:21 AM 2013-07-13
nguoilinh559, the IP address of the server has most likely been updated.

Quote (Paradox)
What method have you used to attach your custom domain to your site?


Please provide the above information.

Quote (nguoilinh559)
I do not remember the root domain


This can be found on your uID profile. http://www.kyniem.ucoz.net/
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
nguoilinh559
Posts: 3
Reputation: 0

Message # 562 | 8:27 AM 2013-07-13
Thank Paradox
Sunny
Posts: 9296
Reputation: 456

Message # 563 | 12:27 PM 2013-07-15
nguoilinh559, as far as I can see you need to park the domain http://www.hunghsmn.info.vn/ (in Control Panel -> Domain attachment).
I'm not active on the forum anymore. Please contact other forum staff.
garevna
Posts: 1
Reputation: 0

Message # 564 | 11:35 AM 2013-07-20
I can not see my site in any browser

http://garevna.ucoz.com

I receive "This webpage is not available"

Why?

angry

Added (2013-07-20, 5:30 AM)
---------------------------------------------
I've used tracerouter & received 21 errors

HTTP:Http_client.No_reply
HTTP:Unix.Unix_error(_, "check_connect", "garevna.ucoz.com:80:Connection timed out")
HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")
HTTP:Unix.Unix_error(56, "read", "")
wacko

Added (2013-07-20, 5:35 AM)
---------------------------------------------
Kiev, Ukraine Error HTTP:Http_client.No_reply 45.53 sec. 193.109.246.162 ABCname

Los Angeles, CA, US Error HTTP:Unix.Unix_error(_, "check_connect", "garevna.ucoz.com:80:Connection timed out") 20.99 sec. 193.109.246.162 PremiumReseller

Amsterdam, Netherlands Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.11 sec. 193.109.246.162 PDhost

Hampshire, UK Error HTTP:Unix.Unix_error(_, "check_connect", "garevna.ucoz.com:80:Connection timed out") 21.00 sec. 193.109.246.162 PremiumReseller

Montreal, Quebec, Ca Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 XP-Hosting.com

Kiev, Ukraine Ok 19613 0.11 sec. 166.62 193.109.246.162 GiperHost

Amsterdam, Netherlands Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 Hostmaster, Ltd.

Moscow, Russia Error HTTP:Unix.Unix_error(_, "check_connect", "garevna.ucoz.com:80:Connection timed out") 9.08 sec. 193.109.246.162 JustHost

Haarlem, Netherlands Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 Steadyhost

Lansing, MI, US Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 Rioserver

Gdansk, Poland Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 HCX Hosting

Toronto, ON, CA Error HTTP:Unix.Unix_error(56, "read", "") 4.17 sec. 193.109.246.162 OnyxNetUa

Gunzenhausen, Germany Error HTTP:Unix.Unix_error(_, "check_connect", "garevna.ucoz.com:80:Connection timed out") 23.49 sec. 193.109.246.162 aBajt

Falkenstein, German Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 Hosting Hutor.com

Kiev, Ukraine Ok 22322 2.74 sec. 7.94 193.109.246.162 HOSTED

Kharkiv, Ukraine Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 43.11 sec. 193.109.246.162 HyperHosting

Nurnberg, Germany Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 unihost.com

Falkenstein, Germany Ok 20032 5.98 sec. 3.27 193.109.246.162 Rascal

Kiev, Ukraine Ok 19613 0.63 sec. 30.63 193.109.246.162 Stop DDoS

Kiev, Ukraine Error HTTP:Unix.Unix_error(_, "check_connect", "garevna.ucoz.com:80:Connection timed out") 21.00 sec. 193.109.246.162 iPROsrv

Oklahoma city, OK, US Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 KVC HOSTING

Jona, Switzerland Error HTTP:Unix.Unix_error(_, "check_connect", "garevna.ucoz.com:80:Connection timed out") 21.00 sec. 193.109.246.162 ComunidadHosting

SPb, Russia Error HTTP:Unix.Unix_error(_, "check_connect", "garevna.ucoz.com:80:Connection timed out") 21.00 sec. 193.109.246.162 WebsaitInfo

SPb, Russia Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 mrhost.biz

Gunzenhausen, Germany Error HTTP:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec. 193.109.246.162 FastHost

Post edited by garevna - Saturday, 2013-07-20, 11:01 AM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 565 | 12:58 PM 2013-07-20
garevna, server 52 is still currently prone to outages due to a recent DDoS attack. Our technicians are working to resolve these load problems as soon as possible. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
eDaniel
Posts: 23
Reputation: 0

Message # 566 | 3:52 PM 2013-07-24
Available to users only

Added (2013-07-24, 9:52 AM)
---------------------------------------------
Hmm. Disregard this. The problem seems to be fixed now.

preludebg.com / bulgarian honda prelude fanclub
BrandonActR
Posts: 2
Reputation: 0

Message # 567 | 9:37 PM 2013-08-01
Hey my website was shut down, due to inactivity for a while and i was hoping you guys could restore it or if how i could restore it. the website address is: www.scsclan.ucoz.com any help would be appreciated!!
Sunny
Posts: 9296
Reputation: 456

Message # 568 | 9:07 AM 2013-08-02
BrandonActR, at the moment your website is active.
I'm not active on the forum anymore. Please contact other forum staff.
bijayapaudel
Posts: 27
Reputation: 0

Message # 569 | 12:06 PM 2013-08-08
Is s60 server is still down ? My website www.bijaya.do.am is not accessible nowadays. If there any technical solution to bring my site live ?
Thanks in advance....
Visit my website to have video chat with more than 1000 strangers online.
www.bijaya.do.am
Sunny
Posts: 9296
Reputation: 456

Message # 570 | 12:25 PM 2013-08-08
bijayapaudel, your website is hosted on server s30, the server is up and working in its normal mode, there haven't been any problems with the server recently. Provide tracing results for your website.
I'm not active on the forum anymore. Please contact other forum staff.
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