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| uCoz Community Additional Services Account Management Site not found and other troubles (access problems) |
| Site not found and other troubles |
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system. What is to be done? - Direct attention to your ISP. 2. If a group of websites does not load, the administration is aware and is fixing it. What is to be done? - Wait. 3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only. 4. If you have just attached a domain you should wait 24 hours on the average. 5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings. We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience. "Requested site is not registered at uCoz Web Service SITE NOT FOUND" It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address. SITE NOT FOUND The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner. The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled. If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions. What should I do if I haven't received a message with the restoration link? The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery. If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website. What kind of message to uCoz Technical Support service should I write, if I want my website to be restored? Do not forget to provide your website address. SITE NOT FOUND The requested site "site_address" is not registered at uCoz Web Service It means that the website has been deleted and the restoration link is not active any more. «Account is blocked» The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/ What kind of message to uCoz Abuse Service should I write, in case my website is blocked? Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something. I'm not active on the forum anymore. Please contact other forum staff.
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Thanks a lot Sunny. Since I've read here on the forum that it takes a long time for the Tech. Support to give an answer (since the have a lot of work) and I needed the site quick for the game, I've made another one.
I will just send them the question to see what happened so it doesn't happen again, because I have no clue what iframes abuse is. Added (2010-01-21, 6:36 Am) I've sent a message to Tech Support days (or maybe a week) ago but haven't gotten a reply yet. I have a new problem now. I've opened a new site http://virtualsurvivor.ucoz.com (since the old one was deleted) and now it's gone as well. I haven't done anything and this is the second time it's happening. I did all the hard work for it to be gone again. Can you please help me and tell me what's gone wrong yet again? Thanks Edit - This is the screenshot: http://i48.tinypic.com/26452km.jpg Post edited by Anubis - Thursday, 2010-01-21, 12:56 PM
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Quote (Anubis) I've sent a message to Tech Support days (or maybe a week) ago but haven't gotten a reply yet. Provide the ticket ID and the server.
Quote (Anubis) I have a new problem now. I've opened a new site http://virtualsurvivor.ucoz.com (since the old one was deleted) and now it's gone as well. I haven't done anything and this is the second time it's happening. I did all the hard work for it to be gone again. Can you please help me and tell me what's gone wrong yet again? It was deleted for the same reason. I will try to find out whether it was a mistake. Meanwhile the website has been restored. I'm not active on the forum anymore. Please contact other forum staff.
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Thanks a lot Sunny. I've checked now in Control Panel and I've actually recieved a reply so I was wrong about the first part of my post. I just didn't know it would be there in that section (I thought it will be sent as a mail).
 This is the reply for the old site: "Answer: Unfortunately we cannot analyze the website and say what exactly you were using at virtualsurvivor.ucoz.net. We suggest you to be careful with unknown scripts and codes, and traffic exchange programs. Search for info about iframes and autosurfing to find out more." I hope it will be figured out what the mistake was because I use no unknown scripts or codes and have no clue about them. Thanks again for restoring virtualsurvivor.ucoz.com Edit: I've put you as Admin so that you can access any point (if you couldn't because I have no idea...). Post edited by Anubis - Thursday, 2010-01-21, 1:46 PM
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My website is not responding. On another forum I was told my site's server was down.
Why are sites not served from more than one server, so one down server doesn't take down sites? Will Ucoz be upgraded to handle this important redundancy? When? Is this provided for paid sites? Thanks. |
Quote (mr23) Why are sites not served from more than one server, so one down server doesn't take down sites? Will Ucoz be upgraded to handle this important redundancy? When? Is this provided for paid sites? properly even during server problem. It doesn't matter if you pay or no. All hosts face this problem, DDoS is inevitable. And if you did not know, uCoz has many servers.
Quote (rys3r) my site is back, but css and images don't work ! [... With uCoz since December 2 2007 ...]
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