Secret question and secret answer

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Sunny

Posts: 9296

Reputation: 456

Message # 1 | 1:28 PM 2009-07-07

Secret question is an important part of website security. Password changing, changing of security levels, deinstallation of modules - all this is possible only if you know the answer to the secret question. That's why don't rely on your memory and save answers on paper or in files protected by passwords.

The answer to the secret question can be changed in Webtop ( at guid.uid.me) -> U -> Setting -> Profile settings -> Security, but only if you know the current answer.

If you forgot the answer to the secret question contact Technical Support via your Control Panel ("Help" tab) and provide proofs that the website is yours.

Or use the following form if you do not have access to your Control Panel: http://www.ucoz.com/contact/

I'm not active on the forum anymore. Please contact other forum staff.

sh12

Posts: 5

Reputation: 0

Message # 2 | 10:51 AM 2009-07-24

yes Control Panel on the page but I can not change my code sekurity http://hac.ucoz.net/
show you why this change sad

Added (2009-07-24, 4:51 Am)
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see what I had in mind

Sunny

Posts: 9296

Reputation: 456

Message # 3 | 10:59 AM 2009-07-24

sh12, be more specific. You can change your secret question at uNet.com.

I'm not active on the forum anymore. Please contact other forum staff.

sh12

Posts: 5

Reputation: 0

Message # 4 | 12:03 PM 2009-07-24

clearly understand I am your ok but I do not know here Secret question I forgot it

Added (2009-07-24, 5:36 Am)
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and do not know me here Secret question search

Added (2009-07-24, 5:42 Am)
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Delete it or do not know of the site because there Secret question

Added (2009-07-24, 5:47 Am)
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help me please

Added (2009-07-24, 6:03 Am)
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can I know you tipsy to make it to the web services compilers ucoz.com slovak
smile

Sunny

Posts: 9296

Reputation: 456

Message # 5 | 12:03 PM 2009-07-24

sh12, contact Tech. Support.

I'm not active on the forum anymore. Please contact other forum staff.

sh12

Posts: 5

Reputation: 0

Message # 6 | 1:03 PM 2009-07-24

nothing is not what you sent me the code that I have to try it and nothing

Added (2009-07-24, 6:35 Am)
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you know what I have to impede the case so please that you erased my website and control panel hac.ucoz.net
and thank you for give me cry

Added (2009-07-24, 6:49 Am)
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cool

Added (2009-07-24, 6:53 Am)
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it's ok to make a paste to a new stand and I'll have to watch Secret question
smile

Added (2009-07-24, 6:57 Am)
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sorry that my words do not understand to make these compiler
biggrin

Added (2009-07-24, 7:00 Am)
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I know English but only slightly

Added (2009-07-24, 7:03 Am)
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sunny here you smile

Sunny

Posts: 9296

Reputation: 456

Message # 7 | 1:30 PM 2009-07-24

sh12, sorry I don't understand your English.

I'm not active on the forum anymore. Please contact other forum staff.

sh12

Posts: 5

Reputation: 0

Message # 8 | 2:34 PM 2009-07-24

ok delete me website and control panel hac.ucoz.net
ok please smile

Sunny

Posts: 9296

Reputation: 456

Message # 9 | 3:26 PM 2009-07-24

sh12, as I wrote you - contact Tech. Support. Only they can delete your website and only after you prove it is yours.

I'm not active on the forum anymore. Please contact other forum staff.

sh12

Posts: 5

Reputation: 0

Message # 10 | 5:16 PM 2009-07-24

Deviation

Posts: 2

Reputation: 0

Message # 11 | 3:55 AM 2009-10-07

hello, i tried contacting the tech support but it keeps saying its down or unavailable

i forgot the answer to my secret question, and my password needs to be changed because a hacker is in my control panel

who else can i contact for help?

Sunny

Posts: 9296

Reputation: 456

Message # 12 | 8:57 AM 2009-10-07

Deviation, send me a PM with all info about your account, including possible variants of the secret answer, registration IP and any other info that will prove your ownership.

I'm not active on the forum anymore. Please contact other forum staff.

Banana

Posts: 4

Reputation: 0

Message # 13 | 1:11 PM 2009-10-07

ive got the same problem it keeps telling me that tech support is unavailable
i need to change my secret answer coz i forgot it...:P

Sunny

Posts: 9296

Reputation: 456

Message # 14 | 1:56 PM 2009-10-07

Banana, can you show a screenshot of your problem?

I'm not active on the forum anymore. Please contact other forum staff.