Ok im trying to retrieve my secret question that was forgotten and i emailed the site and it has these questions but not quite sure where to obtain them.
Please, note that the answer to the secret question is case sensitive. We can try to help you solve this problem, but only in case it will not contradict the general principles and level of the system security. Any incontestable proofs of your ownership would be appreciated. The following steps might help:
1. Give us possible variants of the secret answer. May be you just make mistakes or misprints when entering it.
2. Specify the IP address from which you registered the account.
3. Provide any other incontrovertible proofs that you are the owner of the account.
Also, please, provide a scanned copy of any document confirming your identity. If possible, upload it to the site through FTP or File Manager.
For number 1 i can do that give what i think it is.
Number 2 I dont know which IP there referring and where to i find that out.
Number 3 what other proof should I give.
Then under that a scanned copy of any document confirming your identity is that like the first message received about the site not quite sure?
Im srry for nubish questions but im seeking assistance and I need it. Thanks