uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
Pezius
Posts: 8
Reputation: 0

Message # 241 | 3:50 AM
I am getting "Site Not Found" when I attempt to access www.darrienlopez.com, however it seems to work from pezius.ucoz.com. can anyone tell me what I've done wrong?
Natashko
Posts: 3366
Reputation: 171

Message # 242 | 11:11 AM
Pezius, as far as I Understood you want to attach www.darrienlopez.com to pezius.ucoz.com The domain has incorrect set of DNS servers. The following list of DNS servers must be applied: ns1.ucoz.net, ns2.ucoz.net. You should do it in the Control Panel of the domain name (Personal account). Remember, you need to wait 12 hours after you have made some changes in the domain name settings. See more about domain attachment here: http://forum.ucoz.com/forum/37-435-1#6436
Pezius
Posts: 8
Reputation: 0

Message # 243 | 4:26 PM
Thanks for the reply and assistance. I was attempting to use the Method 3 in that set of instructions, as I only want the www subdomain pointing to the ucoz site. All of the other domains ( *.DarrienLopez.com ) will point to another server. At my registrat, I have set the A record for the www. to point to the IP specified by the instructions. Is this not correct? If I cange the name servers, I have to do that at the domain level, no?
Natashko
Posts: 3366
Reputation: 171

Message # 244 | 8:40 AM
Pezius,
Quote (Pezius)
I only want the www subdomain pointing to the ucoz site. All of the other domains ( *.DarrienLopez.com ) will point to another server.

I am not sure I understand you. First you need to attach a domain to uCoz website and then you will be able to create subdomains. As far as I understood this is your uCoz website: pezius.ucoz.com and this www.darrienlopez.com is the domain name you attached to it. Am I right?
See more about subdomains here: http://forum.ucoz.com/forum/37-435-6436-16-1218803195
Quote (Pezius)
If I cange the name servers, I have to do that at the domain level, no?

The following list of DNS servers must be applied: ns1.ucoz.net, ns2.ucoz.net. You should do it in the Control Panel of the domain name (Personal account) where you have registered domain.
Quote (Pezius)
At my registrat, I have set the A record for the www. to point to the IP specified by the instructions. Is this not correct?

If you use Method 3 the IP address should be the same as you have specified for your domain.
Please continue further discussion here: http://forum.ucoz.com/forum/37-435-1 This is the proper thread for it.
fxsystems
Posts: 11
Reputation: -2

Message # 245 | 2:06 AM
HELLO HELP PLEASE !!!!!!!

SITE NOT FOUND
The requested site "fxusa.ucoz.com" is not registered at uCoz Web Services

NEVER GOT ANY RESTORATION INSTRUCTIONS ! ASAP !!!!!!!!
Animorph
Posts: 2856
Reputation: 189

Message # 246 | 9:55 AM
fxsystems, Your e-mail should be in the spam folder when your site gets inactive , that means that nobody visited your site for 40 days , not even you . so even when your site want inactive you didn't even noticed it. Normally when a site gets inactive people come to the forum and ask why it happends , because thy didn't checked their e-mails , you didn't even do that so this is what aCoz does , when a site is inactive after 40 days you have 15 days to restore your site and to ask help in this forum if you can't restore it , After that your website gets deleted , Exactly what happened to you.
To busy building a passive income online ;)
Natashko
Posts: 3366
Reputation: 171

Message # 247 | 10:15 AM
fxsystems, The message with the restoration link could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. If the message is not there contact the support service of your e-mail provider to find out the reasons why the message was not delivered.
Your website has been restored manually. Please next time do it yourself, look after your website and e-mail box.
fxsystems
Posts: 11
Reputation: -2

Message # 248 | 0:23 AM
The website "fxusa.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

Please help

I NEVER GOT ANY RESTORATION INSTRUCTIONS !!!! And Never get anything in EMAIL. PLEASE HELP AGAIN !!!!

PLEEEEEEEEEEEEASE HEEEEEEEELP!
Natashko
Posts: 3366
Reputation: 171

Message # 249 | 9:05 AM
fxsystems, Your website was disabled for inactivity. Please see: http://faq.ucoz.com/#15
Your website has been restored manually. Please next time do it yourself, look after your website and e-mail box.
fxsystems
Posts: 11
Reputation: -2

Message # 250 | 5:56 AM
SITE NOT FOUND
The website "fxusa.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

NEVER GOT ANY INSTRUCTION AND I NEED ASAP TO UNBLOCK IT ! Thanks ! HEEEEEELP!
gadget
Posts: 65
Reputation: 3

Message # 251 | 12:46 PM
fxsystems, The message with the restoration link was sent to the registration email. It could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. Check it

Gadget

Happiness comes to those who are moving toward something they want very much to happen. And it almost always involves making someone else happy.

LOL
Gadget
fxsystems
Posts: 11
Reputation: -2

Message # 252 | 4:04 PM
SITE NOT FOUND
The website "fxusa.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

HEEEEEELP NEVER RECEIVED ANY RESTORATION INSTRUCTIONS !!!
lilu
Posts: 70
Reputation: 6

Message # 253 | 4:09 PM
fxsystems, the website is activated smile
fxsystems
Posts: 11
Reputation: -2

Message # 254 | 5:33 AM
SITE NOT FOUND
The website "fxusa.ucoz.com" is disabled due to inactivity and will be deleted in several days.
Restoration instructions has been sent to the registration e-mail of the website owner.

Please help

I NEVER GOT ANY RESTORATION INSTRUCTIONS !!!! And Never get anything in EMAIL. PLEASE HELP AGAIN !!!!
Natashko
Posts: 3366
Reputation: 171

Message # 255 | 8:34 AM
fxsystems, Your website has been restored manually. Please next time do it yourself, look after your website and e-mail box.
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