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| uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems) |
| Site not found and other troubles |
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system. What is to be done? - Direct attention to your ISP. 2. If a group of websites does not load, the administration is aware and is fixing it. What is to be done? - Wait. 3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only. 4. If you have just attached a domain you should wait 24 hours on the average. 5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings. We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience. "Requested site is not registered at uCoz Web Service SITE NOT FOUND" It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address. SITE NOT FOUND The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner. The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled. If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions. What should I do if I haven't received a message with the restoration link? The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery. If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website. What kind of message to uCoz Technical Support service should I write, if I want my website to be restored? Do not forget to provide your website address. SITE NOT FOUND The requested site "site_address" is not registered at uCoz Web Service It means that the website has been deleted and the restoration link is not active any more. «Account is blocked» The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/ What kind of message to uCoz Abuse Service should I write, in case my website is blocked? Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something. I'm not active on the forum anymore. Please contact other forum staff.
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Donught, the server where your website is hosted is working in its normal mode, and the website opens fast. There was a short overload period yesterday, but it lasted only about 10 minutes. Do you have this problem today and is it at the same time of the day? I would also suggest that you try to check the website from another computer/internet provider.
I'm not active on the forum anymore. Please contact other forum staff.
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The problem is, that every other site works like a charm. All my ucoz created websites are running smooth. This website, that im designing now, is on a terrible hosting. Its not my internet connection, tried it on 2 other devices, 2 laptops. Same problem, the page loads immediately at first, and then after I start coding access the CP it just constantly crashes. It won't even let me use the File manager properly. Its a big pain in the back side.
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Donught, I still need the time of the day when it happens and - are there any system errors, e.g. 500?
All your other websites are probably working fine because they are hosted on other servers. I'm not active on the forum anymore. Please contact other forum staff.
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Ok, whenever it happens again, I will list anything I see and post it up here. And being on the subject of other servers, as soon as my business goes live, I just can't afford having down times. Never had the issue with ucoz thats why I was so happy about it. Is it possible to move the website to another server? I created another website for a business around 2 months ago, and its working fine even if my website is down.
EDIT: It just happened, as Im posting this comment. The website doesn't load. I have to refresh it 4 times then it eventually comes up. Its not the PC issue I am 100% sure. Post edited by Donught - Friday, 2013-01-25, 4:22 PM
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The connection has timed out
The server at testsmart1.ucoz.com is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. localsmartcard.ucoz.com and testsnart2.ucoz.com also having same problem for last 20-30 minutes The connection issues is both with the sites and the control panel of the sites. These are newish sites for the last few days .... My older sites are working/connecting fine |
Loz, server 57 is currently inaccessible: http://forum.ucoz.com/forum/3-14706-1
I'm not active on the forum anymore. Please contact other forum staff.
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My webpage has been offline for more then 2 hours here ,and its allmy webpages not just one
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Coolxd ...............
Looks like same issue as mine ... which Sunny as already said is due to server 57 being down at the moment Added (2013-01-28, 10:10 AM) Some of my Websites:-
www.UltimateSolutionsandServices.co.uk www.LawrenceHillBlog.co.uk www.UltimateTravelServices.co.uk www.UltimateTravelBlog.co.uk Post edited by Loz - Monday, 2013-01-28, 4:07 PM
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coolxd, server 57 is temporarily down: http://forum.ucoz.com/forum/3-14706-1
carloscompu, probably the same problem. I'm not active on the forum anymore. Please contact other forum staff.
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Whats going on with my website I,v been Having this prob for about 4 days where my webpage does not load,I know its the webpage because I check other pages and they load fast and smooth,I think my webpage is in s57.Sometimes it loads very slow or sometimes it dont load at all only a browser message pops up saying that could not connect with server
moviecube.do.am |
carloscompu
Quote Whats going on with my website I,v been Having this prob for about 4 days where my webpage does not load,I know its the webpage because I check other pages and they load fast and smooth,I think my webpage is in s57.Sometimes it loads very slow or sometimes it dont load at all only a browser message pops up saying that could not connect with server It works on my end. Try use a different browser? i am using google chrome |
It loads on my end fine too. But I think you're having the same issue I had, where the website sometimes loads instantly, and other times doesn't at all. Or it loads instantly, and when you want to change page or refresh it goes down. But it should be fixed, as mine did.
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carloscompu, Donught, if your site is down - please provide tracert results.
 It is possible the your server has been down recently however so I will check on it.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
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