   |
| uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems) |
| Site not found and other troubles |
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system. What is to be done? - Direct attention to your ISP. 2. If a group of websites does not load, the administration is aware and is fixing it. What is to be done? - Wait. 3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only. 4. If you have just attached a domain you should wait 24 hours on the average. 5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings. We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience. "Requested site is not registered at uCoz Web Service SITE NOT FOUND" It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address. SITE NOT FOUND The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner. The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled. If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions. What should I do if I haven't received a message with the restoration link? The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted. Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery. If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website. What kind of message to uCoz Technical Support service should I write, if I want my website to be restored? Do not forget to provide your website address. SITE NOT FOUND The requested site "site_address" is not registered at uCoz Web Service It means that the website has been deleted and the restoration link is not active any more. «Account is blocked» The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/ What kind of message to uCoz Abuse Service should I write, in case my website is blocked? Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something. I'm not active on the forum anymore. Please contact other forum staff.
|
Hi! I don't know why but im getting a error when i type my website url in the browser address bar! My site is missing! What happen to it??? Somebody please tell me, my website is http://lbgtworld.ucoz.com
Post edited by Admistrator - Friday, 2012-11-09, 6:36 AM
|
Admistrator, server 104, where your website is hosted, is currently inaccessible due to technical problems. Please check the following thread for updates: http://forum.ucoz.com/forum/3-14706-1
I'm not active on the forum anymore. Please contact other forum staff.
|
Thanks for the reply @Paradox
My question still remains open, is there a mirror mechanism? I just need one mirror, because uCoz is amazing enough that chances are if one of them is down, the other one which is exactly same (mirror) would show up. This feature would be great and very much needed! because sometimes (for example today again), website is down for hours! Thanks for your service! Post edited by idoit - Sunday, 2012-11-18, 0:59 AM
|
idoit, due to technical problems experienced yesterday at the datacenter a series of servers are currently unavailable. Our technical specialists are addressing these problems at the current moment. We apologise for any inconvenience these problems may be causing and are doing our best to bring the servers back online ASAP.
 For more specific information please refer to the uCoz Status thread: http://forum.ucoz.com/forum/3-14706-1 ~~ As to your inquiries regarding mirrors unfortunately sites can only be hosted on one server. 
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\Admin>ping www.mcucoz.3dn.ru Pinging www.mcucoz.3dn.ru [193.109.247.157] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 193.109.247.157: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\Users\Admin>tracert www.mcucoz.3dn.ru Tracing route to www.mcucoz.3dn.ru [193.109.247.157] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms Administrator [192.168.1.1] 2 * * * Request timed out. 3 9 ms 10 ms MY ISP SECRET. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. ISP is comcast Hit that "Thanks" button. :)
In life there's ALWAYS limits but do not plan above them. |
VZ, access to server 57 is being blocked by your ISP (Comcast): http://forum.ucoz.com/forum/31-16388-1 We are trying to settle this issue with Comcast. I suggest that you also contact your ISP concerning this problem.
I'm not active on the forum anymore. Please contact other forum staff.
|
Hi there... My Website / Forum http://eightiesfanatic.ucoz.kz/ is inaccessible since yesterday, 14-15:00 CET... After checking Google i realised, that most of "ucoz.kz"-Sites are offline... Can you please tell me what's wrong...?
Post edited by Lemmi - Friday, 2012-12-07, 10:14 AM
|
Lemmi
Quote Hi there... My Website / Forum http://eightiesfanatic.ucoz.kz/ is inaccessible since yesterday, 14-15:00 CET... After checking Google i realised, that most of "ucoz.kz"-Sites are offline... Can you please tell me what's wrong...? Please see this forum for server maintenance updates: http://forum.ucoz.com/forum/3-14706-1 |
Lemmi
Quote thanks, Problem solved, Website is back online again! Your very and most welcome! 
|
hi there
My site http://jaap.ucoz.lv is deleted but I do not have any restoration email. Also check junk mail folder, nothing. Tested e-mail for another ucoz mails, all work great. maybe that happened when ucoz had server problems, that's why e-mail didn't come. Is it possible to receive additional e-mail or restore my web page. This is shops info page, in the shop is web page advertisement and if client wanst to check the page there is nothing, I even couldnt change the eror page so it shows something nicer, for example (technical problems etc) than ucoz eror page. My e-mail is: freshboy@inbox.lv Please help. I need to restore the site. http://jaap.ucoz.lv P.S. Also it will be very nice if you add messaging panel to the webtop, so all important messages from ucoz are available in the webtop. |
zefreid, the website has been restored. The message could be also filtered by your e-mail provider. You can try to change the e-mail address in the Common Settings.
Please note that if you become a premium user (that means if you pay for any of paid packages for any period, even a month), your website will never be disabled for inactivity. I'm not active on the forum anymore. Please contact other forum staff.
|
Ok, this is really frustrating me. Yesterday I have created a new website for my service, and something isn't right. I have been designing websites using ucoz for over 3 years now, and its been always great. However only since I started this project, I barely can do anything. The servers freeze or something constantly, and I have to refresh my customization panel all the time just to save something. When I add info to the website, then refresh it loads for long and the servers freeze again. All my other ucoz website work fine. Except the one im designing right now. Its frustrating as im on time limit and nothing is to be done, I try to code and refresh and do this action over and over again, but sometimes I have to wait like 2 minutes until the servers come back up, so I can work on it for a minute and then the god damn thing freezes again. Are you going through some maintenance with websites created in past few days or something? I have time limit and this whole ucoz thing is really frustrating. I used to love ucoz and recommend it to everyone, please fix this issue quick.
Thanks, Mac. PS. My website: http://coretechpc.ucoz.com/ Sometimes loads, sometimes doesn't, or loads and after doesn't want to. Ughhh 
Post edited by Donught - Wednesday, 2013-01-23, 8:03 PM
|
| |||