uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
LIBertea
Posts: 85
Reputation: 1

Message # 361 | 5:14 PM
server hosting progressivemind.ucoz.com is down!!!

Please help!
Elkhan
Posts: 2
Reputation: 0

Message # 362 | 8:56 AM
I have a domain that already bought. But this domain fit website name in ucoz.Can someone help me on this problem?
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 363 | 12:54 PM
LIBertea, Server 57 has not been reported as down within the past week. Could you please provide tracert results and the name of your internet provider. wink
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 364 | 12:56 PM
Elkhan, please post in the correct forum board regarding your problem and refrain from making multiple threads.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Certification
Posts: 1
Reputation: 0

Message # 365 | 8:14 AM
I created a site exced.ucoz.com and have been logging into it and editing it for the past two weeks. I opened the site this morning and it was there and working. But surprising this evening when i attempted opening the site the response i got is

SITE NOT FOUND
The requested site "exced.ucoz.com" is not registered at uCoz Web Services

What has happened and how do I get my site back.

Added (2012-09-17, 2:14 AM)
---------------------------------------------
Please I am still waiting for response to my question on my site. I cannot find the site again as the message is SITE NOT FOUND. THE REQUESTED SITED EXCED.UCOZ.COM IS NOT REGISTERED AT UCOZ WEB SERVICES.

I have followed all the suggestions in previous threads and still the situation remains the same. Also I checked my spam folder there are no messages there from Ucoz. I regularly log and use the site.

Please help. I need to restore the site. exced.ucoz.com

Sunny
Posts: 9296
Reputation: 456

Message # 366 | 8:55 AM
Certification, your website has been restored. It was deleted by mistake (confused with a phishing website), please accept our apologies for the inconvenience.

Also, please change your data in the uID profile to the real one, at the moment you have "name: Excellence and Education Network".

I'm not active on the forum anymore. Please contact other forum staff.
aposperittis
Posts: 29
Reputation: 0

Message # 367 | 2:48 PM
hi there
My site http://antonopoulos.ucoz.com/ delete but i do not have any restoration email. Before few months i change email adress and i update my account details in ucoz. My other site work properly with new email!

My old email is aposperittis@windowslive.com and i change it with aposperittis@ath.forthnet.gr

Can please reactivate my site? http://antonopoulos.ucoz.com/

Thnak you

Added (2012-10-03, 8:48 AM)
---------------------------------------------
Please I am still waiting for response to my question on my site. I cannot find the site again as the message is "The website "antonopoulos.ucoz.com" has been disabled due to inactivity and will be deleted in several days.
Reactivation instructions have been sent to the website owner’s registration e-mail."

I have followed all the suggestions in previous threads and still the situation remains the same. Also I checked my spam folder there are no messages there from Ucoz. I regularly log and use the site.

Please help. I need to restore the site. http://antonopoulos.ucoz.com/

Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 368 | 3:18 PM
aposperittis, your request has been forwarded to support. Your site should be up within 24hrs. If you are having problems with the receiving of system messages we advise to use GMail if you aren't already. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 369 | 3:39 PM
aposperittis, your website has been restored.
I'm not active on the forum anymore. Please contact other forum staff.
aposperittis
Posts: 29
Reputation: 0

Message # 370 | 5:23 PM
Thank you! biggrin
EWindfield
Posts: 20
Reputation: 0

Message # 371 | 10:42 AM
Hi ucoz, please kindly check s52, I cant ping it and my website which is on s52 is down.
Thanks in advance

Added (2012-10-12, 4:42 AM)
---------------------------------------------
Code
Lansing, MI, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Rioserver
Los Angeles, CA, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  West Cost Hosting
New York, NY, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    115.01 sec    193.109.247.162  HostGW.com Webhosting
Nuremberg, Germany  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  VPS-server.ru
Orlando, FL, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    80.50 sec    193.109.247.162  Apto Hosting
Kiev, Ukraine  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    80.50 sec    193.109.247.162  HOSTED
Dallas, TX, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    80.50 sec    193.109.247.162  Provisov.Net
Frankfurt, Germany  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  mrhost.biz
Falkenstein, German  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Hosting Hutor.com
Haarlem, Netherlands  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Steadyhost
Columbus, OH, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Gatefa
Nurnberg, Germany  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  UpgradeHost.ru
London, UK  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  HostLinc
London, UK  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  VirtualSplits
Seattle, WA, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  OH Web Hosting
Montreal, Quebec, Ca  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  XP-Hosting.com
SPb, Russia  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Indahost
Kiev, Ukraine  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  GiperHost
Amsterdam, Netherlands  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Hostmaster, Ltd.
Birmingham, UK  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Joomla Hosting
Dallas, TX, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Custom Hosting Solutions
Kiev, Ukraine  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  ITQua
Montreal, Quebec, Ca  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  NordGate networks
Bloomsburg, PA, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  indonetmedia
Gdansk, Poland  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  HCX Hosting
Toronto, ON, CA  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  OnyxNetUa
Atlanta, GA, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.02 sec    193.109.247.162  Phil-Hosting.com
Kiev, Ukraine  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  VDS64.com
SPb, Russia  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  mrhost.biz
Kansas City, MO, US  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Admo.net LLC
Jakarta, Indonesia  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Nicosoft Media
Washington, USA  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Nidohosting
Moscow, Russia  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Host-Food
Paris, France  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Cyber Snake Ltd
Frankfurt, Germany  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  AllServ.Net.UA
Kiev, Ukraine  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  Unihost.com
Paris, France  Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)")    40.00 sec    193.109.247.162  IntoHost
Kiev, Ukraine  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:Connection timed out")    21.00 sec    193.109.247.162  ABCname
Los Angeles, CA, US  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:Connection timed out")    21.99 sec    193.109.247.162  PremiumReseller
Hampshire, UK  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:Connection timed out")    21.00 sec    193.109.247.162  PremiumReseller
Dallas, TX, US  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:No route to host")    3.17 sec    193.109.247.162  Eskhosting
Moscow, Russia  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:Connection timed out")    15.02 sec    193.109.247.162  JustHost
Kiev, Ukraine  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:Connection timed out")    21.98 sec    193.109.247.162  Hvosting
Gunzenhausen, Germany  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:Connection timed out")    21.99 sec    193.109.247.162  aBajt
Kiev, Ukraine  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:Connection timed out")    21.99 sec    193.109.247.162  Neohost
Kostanay, Kazakhstan  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:Connection timed out")    21.99 sec    193.109.247.162  Globox
Lansing, MI, US  Http error:Unix.Unix_error(_, "check_connect", "www.yoursdp.org:80:Connection timed out")    9.00 sec    193.109.247.162  Hosttorch, Inc.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 372 | 12:03 PM
EWindfield, due to technical problems at the data center a number of servers went offline. Your server along with numerous others is currently still unavailable temporarily to allow for a disk check before they are brought back online. We apologise for any inconvenience caused by this occurrence. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
EWindfield
Posts: 20
Reputation: 0

Message # 373 | 12:27 PM
paradox, thanks for the info. i checked the server status and did not see any update so i was wondering izzit another ddos attack. thanks anyway, will continue to monitor. biggrin
khen
Posts: 475
Reputation: 13

Message # 374 | 12:55 PM
I have the same problem with EWindfield. No server update announced.

When will they brought back online?

I missed and wasted some productive hours. Money is lost also. cry

Please do something about it.

Post edited by khen - Friday, 2012-10-12, 12:57 PM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 375 | 12:58 PM
khen, I am about to update the thread now. wink As to expected up-time I have no indication from tech at this current moment. The disk-checks should be completed within the next few hours however and all servers will be back up ASAP.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
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