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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Gromov
Posts: 616
Reputation: 14

Message # 1411 | 8:22 AM 2019-06-03
oticakalahari, your website works perfectly fine.
Urs
Posts: 303
Reputation: 4

Message # 1412 | 10:06 AM 2019-07-15
https://u.to/J7gCEA

load error

FAILED TO LOAD WEBSITE

Please accept our apologies for the temporary inconvenience. Try to reload the page.
You can find up-to-date information about server statuses on our Forum or in our Twitter.

Any help ? Or explanation as to what causes the problem ?

Unable to connect
The connection has timed out

1 * * *

2 core21.fsn1.hetzner.com 213.239.245.237 de 1.968 ms
ro

3 core0.fra.hetzner.com 213.239.252.29 de 4.837 ms
core0.fra.hetzner.com 213.239.252.33 de 5.814 ms 5.814 ms

4 * * *

5 ae-3.r25.frnkge08.de.bb.gin.ntt.net 129.250.5.146 us 5.483 ms 5.061 ms 5.462 ms

6 ae-8.r22.asbnva02.us.bb.gin.ntt.net 129.250.4.96 us 94.192 ms 94.123 ms 94.346 ms

7 ae-7.r06.asbnva02.us.bb.gin.ntt.net 129.250.2.121 us 94.065 ms
ae-1.r05.asbnva02.us.bb.gin.ntt.net 129.250.2.20 us 95.567 ms 95.673 ms

8 ce-0-4-0-1.r06.asbnva02.us.ce.gin.ntt.net 168.143.228.17 us 92.962 ms
ce-0-8-0-0.r05.asbnva02.us.ce.gin.ntt.net 168.143.228.15 us 96.041 ms 96.057 ms

9 * * *

10 * * *

11 * * *

12 * * *

13 * * *
No reply for 5 hops. Assuming we reached firewall.
Thassos Island Portal :
https://thassos.one
Post edited by Urs - Monday, 2019-07-15, 2:21 PM
Clyde
Posts: 241
Reputation: 0

Message # 1413 | 11:40 AM 2019-07-16
The server thread reads issue resolved for s102 - It is still unreacheable.
Attachments: 0982686.png (11.1 Kb) · 5386960.png (66.1 Kb)
Ucoz Website Since 2009
Gromov
Posts: 616
Reputation: 14

Message # 1414 | 3:58 AM 2019-07-17
Urs, Now everything's working like a charm.
Gromov
Posts: 616
Reputation: 14

Message # 1415 | 4:00 AM 2019-07-17
Clyde, There was another issue a DDoS attack yesterday, ow it should be working as usual.
Clyde
Posts: 241
Reputation: 0

Message # 1416 | 10:32 AM 2019-07-17
yes, I see it is working now...Thanks for letting us know smile
Ucoz Website Since 2009
Urs
Posts: 303
Reputation: 4

Message # 1417 | 8:11 AM 2019-07-18
Quote Gromov ()
Clyde, There was another issue a DDoS attack yesterday, ow it should be working as usual.


No, at this moment s102 is not working, please forward this to technical.

It is the 3rd or 4th time it doesn't work.

https://thassos.one/
Thassos Island Portal :
https://thassos.one
Clyde
Posts: 241
Reputation: 0

Message # 1418 | 4:42 PM 2019-07-18
Today sometimes works sometimes not...
similar to issues from last 3 days :/
Ucoz Website Since 2009
Summoner65
Posts: 28
Reputation: 0

Message # 1419 | 10:21 PM 2019-12-27
Hi ucoz team,
I am trying to access my site it is totally dead sad

http://freedom-of-art.ucoz.com on S106

is there a technical issue on the server? Host-tracker also gives errors on every Host

I Hope that it is just a small issue

wishing you all great holidays

Added (2019-12-28, 9:16 AM)
---------------------------------------------
All back to normal site is back online ....
thank you very much and wishing you a happy Incoming new year

Added (2020-05-10, 12:10 PM)
---------------------------------------------
Hi there ,
just noticed that my site
http://into-the-shadow.ucoz.com on server S.47 is totally down !
checked a host tracker Ping and it gives an error in all locations

is there a technical Problem ? as I could not find any Info that there should be an issue
or if it is being fixed by the team

thank you

imeldaanya
Posts: 1
Reputation: 0

Message # 1420 | 2:35 AM 2020-12-24
im wait..
joexyz
JOE-vascript
Posts: 1768
Reputation: 78

Message # 1421 | 2:17 PM 2020-12-24
imeldaanya, could you please provide more details?
hey i'm joe and i do not work for the company anymore, please contact tech support for help!

sometimes i lurk here
robroys
Posts: 1
Reputation: 0

Message # 1422 | 5:11 AM 2021-06-08
Сейчас не работает сайт на S47, strangeworlds.at.ua , уже с полчаса где-то. sad Пишет ERR_CONNECTION_TIMED_OUT
Felicia
Posts: 184
Reputation: 6

Message # 1423 | 8:08 AM 2021-06-08
robroys, site is fully functional. In the error in ERR_CONNECTION_TIMED_OUT then the issue is local - please check your internet connection.
Good things come to those who wait!
khen
Posts: 476
Reputation: 13

Message # 1424 | 2:02 AM 2021-11-10
I NEED URGENT HELP. My ucoz website - https://www.affordablecebu.com/ is down. Please uCoz TEAM check and FIX my website.

It's been down for 12 hours. MONEY is lost every minute our website is down.

What's WRONG with uCoz?
Free Classified Ads |
Felicia
Posts: 184
Reputation: 6

Message # 1425 | 7:04 AM 2021-11-10
khen, can you provide a screenshot of what you see? The site is fully functional at this time
Good things come to those who wait!
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