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uCoz Community » Additional Services » Account Management » Site not found and other troubles (access problems)
Site not found and other troubles
Sunny
Posts: 9296
Reputation: 456

Message # 1 | 12:48 PM
1. If a website can be loaded at least from one computer, then the problem is not with the uCoz system.
What is to be done? - Direct attention to your ISP.

2. If a group of websites does not load, the administration is aware and is fixing it.
What is to be done? - Wait.

3. If all but you can enter the website, then your IP is temporarily blocked because it belongs to the same network segment as the hacker's, who is attacking the server. After the attack is over the blocking will be disabled. Duration of the attack is known to the hacker only.

4. If you have just attached a domain you should wait 24 hours on the average.

5. If your website opens in one browser but doesn't open in another, then the problem is in the browser or firewall settings.


We do not inform users about unscheduled maintenance (emergency) works. In this case accept our apologies for temporarily inconvenience.


"Requested site is not registered at uCoz Web Service SITE NOT FOUND"


It means that the website with such address has never been registered at uCoz. So you have made a mistake when typing the address.


SITE NOT FOUND

The website "website_address" is disabled due to inactivity and will be deleted in several days. Restoration instructions have been sent to the registration e-mail of the website owner.

The website is disabled, because it was considered inactive. It means that no one visited the website for 40 days. An automatic notification was sent to the e-mail address of the website owner. Follow the restoration instructions there and activate your website. It needs to be done not later than 15 days after the website was disabled.

If the e-mail address of the website owner isn't confirmed, the automatic notification is not sent. If you use Yahoo as your e-mail provider, there are poor chances of receiving restoration instructions.

What should I do if I haven't received a message with the restoration link?


The message could be regarded as spam, and as a result could get into Spam/Junk folder of the e-mail service you use or could be deleted.
Please check the contents of the Spam folder, and if the message is not there contact the support service of your e-mail provider. You are the one who is their customer and you can influence the quality of their work and the correctness of mail delivery.
If you can't find this message – contact uCoz Technical Support. If you have other websites, you may contact Technical Support service via Control Panel of your active website.


What kind of message to uCoz Technical Support service should I write, if I want my website to be restored?


Do not forget to provide your website address.


SITE NOT FOUND
The requested site "site_address" is not registered at uCoz Web Service


It means that the website has been deleted and the restoration link is not active any more.


«Account is blocked»


The owner of the website who wants to recover the account should remove the reasons why the website was blocked (They are always specified in the message about blocking). And then inform the uCoz Abuse Service about it. Use this form here: http://www.ucoz.com/abuse/


What kind of message to uCoz Abuse Service should I write, in case my website is blocked?


Be sure to provide the address of your website. Specify the approximate date of blocking. Be as specific as possible, when asking questions or requesting something.

I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456

Message # 646 | 8:12 AM
VZ, this error usually means that there have been too many requests from your IP address.
I'm not active on the forum anymore. Please contact other forum staff.
VZ
Posts: 189
Reputation: 3

Message # 647 | 7:44 PM
Quote Sunny ()
VZ, this error usually means that there have been too many requests from your IP address.

I'd like to tell you the old was way better, it let us know the problem.

Hit that "Thanks" button. :)
In life there's ALWAYS limits but do not plan above them.
Post edited by VZ - Wednesday, 2015-04-01, 7:44 PM
amijailovic
Posts: 10
Reputation: 0

Message # 648 | 7:17 AM
Please help us,
Can you see why my two sites are blocked, Server not found?
http://autogas.do.am/
http://sekulagas.do.am/

Thank you!

http://autogas.do.am/
Post edited by amijailovic - Sunday, 2015-08-30, 7:43 AM
mcg
Posts: 4
Reputation: 0

Message # 649 | 7:36 AM
My do.am sites are also down.
Is there a problem with the server? sad

Thanks
johnmagdy437
Posts: 1
Reputation: 0

Message # 650 | 8:17 AM
help me why my fourm [site] not working in any browser plz fix it i cant use it plz help me cry cry
sejaspalma
Posts: 10
Reputation: 0

Message # 651 | 8:47 AM
Quote mcg ()
My do.am sites are also down.
Is there a problem with the server?

Thanks


Same here - http://hokejatv.do.am/
bigblog
*boops*
Posts: 1436
Reputation: 69

Message # 652 | 9:20 AM
amijailovic, mcg, johnmagdy437, sejaspalma, the problem is known and it will be fixed as soon as possible. We're sorry for the inconveniences.
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts
Freddyfre3670
Posts: 7
Reputation: 0

Message # 653 | 3:27 PM
Please

Can you see why my site is blocked, Server not found?

http://softday.do.am/

image
http://i.imgur.com/PMMw8df.png
bigblog
*boops*
Posts: 1436
Reputation: 69

Message # 654 | 4:37 PM
Freddyfre3670, read the message above yours.
hey i'm joe, please don't call me on my real name because you're gonna misspell or mispronounce it and it drives me nuts
Ed05
Posts: 556
Reputation: 7

Message # 655 | 8:18 PM
I cant enter to my website ,just loading and after 1h of loading it open website without css!
s104
working again. smile
Attachments: 9226335.jpg(70Kb)

!
Post edited by Ed05 - Wednesday, 2015-10-07, 11:23 PM
Sunny
Posts: 9296
Reputation: 456

Message # 656 | 11:30 AM
Ed05, everything's fine now?
I'm not active on the forum anymore. Please contact other forum staff.
Ed05
Posts: 556
Reputation: 7

Message # 657 | 2:34 PM
Sunny, yes, yesterday i couldn't enter about 1h.
!
srkisara
Posts: 38
Reputation: 0

Message # 658 | 9:54 PM
Can someone tell me what was with my saradaddy.do.am Site

Never mind.
Now works
Post edited by srkisara - Thursday, 2015-11-19, 11:38 PM
Scotty
Posts: 7
Reputation: 0

Message # 659 | 10:35 PM
my website lmsgame.ucoz.co.uk will not load.
i've asked others to try and they can't get access either.
was working approx 2 hours ago but about 30mins ago was when it was first noticed there was a problem being able to access it
Sunny
Posts: 9296
Reputation: 456

Message # 660 | 4:12 PM
Scotty, the website was temporarily unavailable due to technical problems on the server. The issue has been fixed. Please accept our apologies for the inconvenience.
I'm not active on the forum anymore. Please contact other forum staff.
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