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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


kankukong
Posts: 95
Reputation: 0

Message # 1051 | 8:27 AM 2014-11-03
@Paradox, at the moment , 15:24 gmt +7
This error 500 still happening , my website can not load, kenhtruyen.com forbidden
Domain tranfer can not load
Please help me fix it
^WeSt
Posts: 38
Reputation: 0

Message # 1052 | 12:05 PM 2014-11-03
Hello,

My website westor.ucoz.com cannot access Server 37 i saw in servers status that this server has not any problem any help ?

Error Message: SERVER UNDER SCHEDULED MAINTENANCE

- Thanks!
I Would Like To Kiss You But I Cant Tell Me Why Not My Baby ? ? ?
Post edited by ^WeSt - Monday, 2014-11-03, 12:09 PM
Sunny
Posts: 9296
Reputation: 456

Message # 1053 | 1:51 PM 2014-11-03
kankukong, at the moment the website loads fine.

Davor24, what are the website URLs?

^WeSt, s37 was under maintenance. At the moment it is available online.
I'm not active on the forum anymore. Please contact other forum staff.
kankukong
Posts: 95
Reputation: 0

Message # 1054 | 2:53 PM 2014-11-03
@sunny, can you check angain
My website kenhtruyen.com still forbidden , ip viet nam can not load it
But ip other country load normal
And
http://kenhtruyen.dmon.com/panel/?a=domain_transfer
Can not load , error 500
Image screenshot:
http://i.imgur.com/OpQaQow.png
http://i.imgur.com/dkrILGi.png

I can not change method domain tranfer
Can not load it
Domain kenhtruyen.com can not tranfer to kenhtruyen.dmon.com
Please check with ip vietnamese
At the moment 21:00 gmt+7

Added (2014-11-03, 1:53 PM)
---------------------------------------------
Are you online , help me check it again ?

Davor24
Posts: 330
Reputation: 10

Message # 1055 | 5:44 PM 2014-11-03
Sunny, i have 2 site whit this problem: http://www.vojvodinanet.com/ and http://www.onlinesaprevodom.com/ also error 500 is in effect right now while i write this: http://prntscr.com/52o8wo
Post edited by Davor24 - Monday, 2014-11-03, 5:51 PM
angry_jin
Posts: 53
Reputation: 0

Message # 1056 | 6:08 PM 2014-11-03
hey they r working,,
the quieter you become, the more you are able to hear.
kankukong
Posts: 95
Reputation: 0

Message # 1057 | 4:40 AM 2014-11-04
Sunny, Paradox,
Quote kankukong ()
@sunny, can you check angain
My website kenhtruyen.com still forbidden , ip viet nam can not load it
But ip other country load normal
And
http://kenhtruyen.dmon.com/panel/?a=domain_transfer
Can not load , error 500
Image screenshot:
http://i.imgur.com/OpQaQow.png
http://i.imgur.com/dkrILGi.png

I can not change method domain tranfer
Can not load it
Domain kenhtruyen.com can not tranfer to kenhtruyen.dmon.com
Please check with ip vietnamese
At the moment 21:00 gmt+7
Added (2014-11-03, 1:53 PM)
---------------------------------------------
Are you online , help me check it again ?
Sunny
Posts: 9296
Reputation: 456

Message # 1058 | 10:44 AM 2014-11-04
Davor24, the techs are working to resolve the issue.

kankukong, checked your website under a Vietnamese Ip and it worked fine. Please send me your current IP via PM.
I'm not active on the forum anymore. Please contact other forum staff.
kankukong
Posts: 95
Reputation: 0

Message # 1059 | 11:04 AM 2014-11-05
Sunny, please check inbox and reply for me, Thanks so much

Added (2014-11-05, 10:04 AM)
---------------------------------------------
At the moment , server error 500 still happening
http://kenhtruyen.dmon.com/panel/?a=domain_transfer
Can not load , error 500
Image screenshot:
http://i.imgur.com/OpQaQow.png
http://i.imgur.com/dkrILGi.png

No one help me fix it
Please please

Sunny
Posts: 9296
Reputation: 456

Message # 1060 | 3:16 PM 2014-11-05
kankukong, your issue has been forwarded to the technical team.
I'm not active on the forum anymore. Please contact other forum staff.
Davor24
Posts: 330
Reputation: 10

Message # 1061 | 8:32 PM 2014-11-05
Sunny, tnx for the answer, if tech support can't resolve this any time soon then please tell me is there any way to transfer my site to other server?

Please understand that this is becomes irritating, error 500 every single night for last 2 weeks and more (even at this point again error 500). Users begin to complain, become offensive, facebook and mail are full (and i mean full) of complaints. I have a lot of users around 80k per day so this is a huge problem for me.
Post edited by Davor24 - Wednesday, 2014-11-05, 8:37 PM
Ed05
Posts: 556
Reputation: 7

Message # 1062 | 8:50 PM 2014-11-05
edited biggrin i was complain that my site is unacesible (only module blog for 20min) but now its work fine.
!
Post edited by Ed05 - Wednesday, 2014-11-05, 9:39 PM
hunh
Posts: 28
Reputation: 4

Message # 1063 | 4:01 AM 2014-11-06
My site is blocking with reason Malware.

I just put Google custom search and Facebook comment on my site. I dont know why it is blocked with this reason.

I already contacted with support team via Technical form but there is no feedback till now.

Please help to check and advise. Thanks!

My site: tamlinh.ucoz.com
Cyberdasm
Posts: 640
Reputation: 7

Message # 1064 | 6:08 AM 2014-11-06
hunh, delete all 3rd party scripts that you have.
1F4BF3B
hunh
Posts: 28
Reputation: 4

Message # 1065 | 7:29 AM 2014-11-06
Hi dense0293,

I dont think google customer search and facebook comment are the malware.
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