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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Sunny
Posts: 9296
Reputation: 456

Message # 436 | 9:39 PM 2012-06-20
Xenobia, we have sent a request to Comcast to unblock the server.

WorldOfDesign, it looks like your ISP is Comcast as well, it is currently being blocked server 57.

You can use TOR or other anonymizers to access your websites till the problem is fixed.
I'm not active on the forum anymore. Please contact other forum staff.
Expert1510
Posts: 92
Reputation: -2

Message # 437 | 11:32 PM 2012-06-20
Hey. My website's IP is 193.109.247.162 and is currently down. I think it's server 57 and it has the same problem as wordofdesign, can you please unblock it. biggrin
Kajamaz
Posts: 16
Reputation: 0

Message # 438 | 11:58 PM 2012-06-20
I had this thing 2 months ago, its happening again, the website isnt loading... sad HELP http://everember.ucoz.com/

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

tracert everember.ucoz.com

Tracing route to everember.ucoz.com [193.109.247.162]
over a maximum of 30 hops:

1 2 ms 4 ms 1 ms home [192.168.1.254]
2 11 ms 11 ms 12 ms adsl-99-155-207-254.dsl.wlfrct.sbcglobal.net [99
.155.207.254]
3 12 ms 13 ms 10 ms 12.83.32.29
4 19 ms 19 ms 19 ms n54ny02jt.ip.att.net [12.122.80.237]
5 19 ms 21 ms 18 ms te0-5-0-5.ccr21.jfk07.atlas.cogentco.com [154.54
.12.213]
6 18 ms 20 ms 20 ms te0-3-0-1.mpd22.jfk02.atlas.cogentco.com [154.54
.1.221]
7 91 ms 89 ms 90 ms te0-2-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.44.22]
8 92 ms 109 ms 94 ms te0-0-0-1.ccr21.lpl01.atlas.cogentco.com [154.54
.31.170]
9 98 ms 100 ms 100 ms te0-3-0-3.mpd21.ams03.atlas.cogentco.com [154.54
.58.61]
10 104 ms 103 ms 104 ms te0-3-0-1.mpd21.fra03.atlas.cogentco.com [130.11
7.2.42]
11 107 ms 107 ms 107 ms te0-1-0-0.ccr21.fra06.atlas.cogentco.com [130.11
7.50.202]
12 102 ms 102 ms 102 ms 149.11.20.70
13 159 ms 151 ms 153 ms 217.65.1.253
14 150 ms 151 ms 152 ms sw17.citytelecom.ru [217.65.1.98]
15 149 ms 149 ms 150 ms te4-4-9-fibius.msk.citytelecom.ru [217.65.1.250]

16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Post edited by Kajamaz - Thursday, 2012-06-21, 0:31 AM
dgarr
Posts: 6
Reputation: 0

Message # 439 | 1:25 AM 2012-06-21
Today, Wednesday 6 20 2012 several people have contacted me. We cannot access 2 websites and 2 we can access. The 2 we cannot access are: dtvprogressive1.ucoz.com and dtvweekend.ucoz.com. We have all tried clearing cache. I get a timed out message. The 2 sites we have no trouble accessing are : dtvweekendvip1.ucoz.com and dtvpresandwh.ucoz.com. Please help :-)
Movies-Source
Posts: 66
Reputation: 0

Message # 440 | 1:31 AM 2012-06-21
server 52 down????????????? whyyyyyyyyyyy????????
Kajamaz
Posts: 16
Reputation: 0

Message # 441 | 1:40 AM 2012-06-21
GET IT GOD DAMNED UP, YOUR SERVES IS UNRELIABLE! PLEASE, ITS GETTING USERS MAD, JUST AS IT WAS WITH THE AD'S YOU WERE TESTING, HURRY UP AND SOLVE THIS ISSUE!
Post edited by Kajamaz - Thursday, 2012-06-21, 1:44 AM
WorldOfDesign
Posts: 38
Reputation: 0

Message # 442 | 3:36 AM 2012-06-21
so what do I do? who has to unblock server 57? do I have to call Comcast or it is unet problem?
karika
Posts: 6
Reputation: 0

Message # 443 | 4:15 AM 2012-06-21
I want to know the right topic to put my site faithful until Tqomuh evaluation
موقع المصريين
قناة المصريين
منتديات وشبكة المصريين
Panglimakapal
Posts: 2
Reputation: 0

Message # 444 | 4:27 AM 2012-06-21
I can not open www.kampoengdiecast.ucoz.com since today.
Can you help me? What's problem?

Many thanks for your help.
Xenobia
Posts: 10
Reputation: 0

Message # 445 | 4:30 AM 2012-06-21
I called Comcast, they basically told me I have to wait for the request and for Ucoz to get their end settled. So I guess Imma sit here and hope my site is back up on my end. I can't view it but everyone else can. I can't even make a new one without getting the Timed Out issue...Hope this gets fixed soon. Im already irritated with the pop up thing..
hunghsmn
Posts: 1
Reputation: 0

Message # 446 | 5:41 AM 2012-06-21
My site Why can not I login?
http://hunghsmn.ucoz.com
Please reply to me via Email: nguoilinh559@yahoo.com.vn
Post edited by hunghsmn - Thursday, 2012-06-21, 5:55 AM
Nazish
Posts: 13
Reputation: 0

Message # 447 | 5:54 AM 2012-06-21
Dear Admin my site is not opening today... Site address is www.paulonation.ucoz.com and server is s52.

Thanks
khen
Posts: 475
Reputation: 13

Message # 448 | 6:40 AM 2012-06-21
i can't access my website http://www.topbusinessfinance.com/ under server52 (i'm not sure with the server). Please help. I've also experience broken css styles and broken links from time to time. Please help...
Free Classified Ads |
Post edited by khen - Thursday, 2012-06-21, 6:47 AM
Panglimakapal
Posts: 2
Reputation: 0

Message # 449 | 7:43 AM 2012-06-21
It result's for : www.kampoengdiecast.ucoz.com

Now shown on my screen :
504 Gateway Time-out
uServ/1.5.4

Then from http://host-tracker.com :

Bloomsburg, PA, US Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.20 sec 193.109.247.162 indonetmedia
Nurnberg, Germany Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.04 sec 193.109.247.162 UpgradeHost.ru
WanChai, Hong Kong Http error:Http_client.No_reply 40.41 sec 193.109.247.162 Zolar Co Ltd
Fort Lee,NJ,US Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.04 sec 193.109.247.162 ProGoldHost.net
Kiev, Ukraine Http error:Http_client.No_reply 40.02 sec 193.109.247.162 HOSTED
Dallas, TX, US Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.16 sec 193.109.247.162 HostPojok.Com
Lansing, MI, US Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.16 sec 193.109.247.162 Rioserver
Dallas, TX, US Http error:Http_client.No_reply 40.05 sec 193.109.247.162 Provisov.Net
Gunzenhausen, Germany Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.05 sec 193.109.247.162 aBajt
Montreal, CA Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.14 sec 193.109.247.162 TUWEBHOST
Kiev, Ukraine Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.02 sec 193.109.247.162 ABCname
Los Angeles, CA, US Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.20 sec 193.109.247.162 PremiumReseller
Amsterdam, Netherlands Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.05 sec 193.109.247.162 PDhost
Hampshire, UK Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.06 sec 193.109.247.162 PremiumReseller
Los Angeles, CA, US Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.20 sec 193.109.247.162 West Cost Hosting
New York, NY, US Http error:Http_client.No_reply 10.14 sec 193.109.247.162 HostGW.com Webhosting
Moscow, RU Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.00 sec 193.109.247.162 HOSTLEX
Minsk, Belarus Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.15 sec 193.109.247.162 BelInfoNet Ltd.
Montreal, Quebec, Ca Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.14 sec 193.109.247.162 XP-Hosting.com
SPb, Russia Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.01 sec 193.109.247.162 Indahost
Kwun Tong, Hong Kong Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.39 sec 193.109.247.162 Entinity Information Technology Solutions
Amsterdam, Netherlands Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.06 sec 193.109.247.162 Hostmaster, Ltd.
Birmingham, UK Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.16 sec 193.109.247.162 Joomla Hosting
Dallas, TX, US Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.16 sec 193.109.247.162 Custom Hosting Solutions
Moscow, Russia Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.07 sec 193.109.247.162 OpenHosting
Dallas, TX, US Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.17 sec 193.109.247.162 Eskhosting
Nuremberg, Germany Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.04 sec 193.109.247.162 VPS-server.ru
Montreal, Quebec, Ca Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.14 sec 193.109.247.162 NordGate networks
Haarlem, Netherlands Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.04 sec 193.109.247.162 Steadyhost
Riga, Latvia Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.05 sec 193.109.247.162 Nano IT
Gdansk, Poland Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.06 sec 193.109.247.162 HCX Hosting
Toronto, ON, CA Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.14 sec 193.109.247.162 OnyxNetUa
Paris, France Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.05 sec 193.109.247.162 XHN.ES Hosting
Washington, USA Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.14 sec 193.109.247.162 Nidohosting
Moscow, Russia Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.01 sec 193.109.247.162 MNW.RU
Frankfurt, Germany Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.05 sec 193.109.247.162 mrhost.biz
Kostanay, Kazakhstan Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.05 sec 193.109.247.162 Globox
Perm, Russia Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.03 sec 193.109.247.162 Feel-now
Paris, France Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.05 sec 193.109.247.162 Cyber Snake Ltd
Frankfurt, Germany Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.04 sec 193.109.247.162 AllServ.Net.UA
Falkenstein, German Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.04 sec 193.109.247.162 Hosting Hutor.com
Kiev, Urkaine Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.02 sec 193.109.247.162 HostService.ua
Paris, France Http error:Http_client.Bad_message("Unknown reason (e.g. unexpected eof, timeout)") 40.05 sec 193.109.247.162 IntoHost

Tracing route to ucoz.com [213.174.157.210]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.31.23.1
2 4 ms 3 ms 8 ms 202.152.225.253
3 4 ms 6 ms 6 ms 112.215.5.132
4 173 ms 133 ms 93 ms 202.152.245.82
5 191 ms 215 ms 210 ms 112.215.37.42
6 221 ms 124 ms 111 ms xe-11-2-0-xcr1.sng.cw.net [203.169.57.205]
7 218 ms 219 ms 229 ms xe-2-3-0-xcr1.sgs.cw.net [195.2.10.214]
8 201 ms 261 ms 272 ms xe-0-1-0-xcr1.tyo.cw.net [195.2.10.69]
9 438 ms 456 ms 527 ms xe-11-0-0-xcr1.mry.cw.net [195.2.28.94]
10 464 ms 510 ms 536 ms xe-0-2-0-xcr1.pal.cw.net [195.2.10.121]
11 502 ms 493 ms 583 ms xe-0-3-0-xcr1.lax.cw.net [195.2.28.21]
12 295 ms 209 ms 236 ms te7-5.ccr01.lax04.atlas.cogentco.com [154.54.12.
1]
13 211 ms 220 ms 212 ms te0-2-0-7.mpd22.lax01.atlas.cogentco.com [154.54
.2.237]
14 314 ms 235 ms 258 ms te0-1-0-6.mpd22.iah01.atlas.cogentco.com [154.54
.0.246]
15 270 ms 361 ms 256 ms te0-1-0-3.mpd22.atl01.atlas.cogentco.com [154.54
.5.54]
16 269 ms 260 ms 259 ms te0-2-0-0.ccr21.atl01.atlas.cogentco.com [154.54
.28.61]
17 284 ms 256 ms 256 ms te0-3-0-2.ccr21.dca01.atlas.cogentco.com [154.54
.2.46]
18 260 ms 261 ms 260 ms te0-2-0-5.ccr21.iad02.atlas.cogentco.com [154.54
.41.114]
19 * * 260 ms 38.122.62.114
20 261 ms 257 ms 291 ms dev210.ucoz.net [213.174.157.210]

Trace complete.

Added (2012-06-21, 1:43 AM)
---------------------------------------------
Now www.kampoengdiecast.ucoz.com it's back and work normally! Thanks Sunny respect

Post edited by Panglimakapal - Thursday, 2012-06-21, 7:10 AM
Sunny
Posts: 9296
Reputation: 456

Message # 450 | 11:17 AM 2012-06-21
Server 52 was temporarily unavailable due to the hardware failure. Now it is working in its normal mode. Please accept our apologies for the inconvenience. You can check your server status in the following thread: http://forum.ucoz.com/forum/3-14706-1


Quote (Expert1510)
My website's IP is 193.109.247.162 and is currently down. I think it's server 57


Your website is on server 52, not 57.

Quote (WorldOfDesign)
so what do I do? who has to unblock server 57? do I have to call Comcast or it is unet problem?


We have already sent a request to Comcast. Usually they react within several days.

Quote (karika)
I want to know the right topic to put my site faithful until Tqomuh evaluation


Sorry, I don't understand your question. Please try to explain it in more detail.

Quote (Xenobia)
I called Comcast, they basically told me I have to wait for the request and for Ucoz to get their end settled. So I guess Imma sit here and hope my site is back up on my end. I can't view it but everyone else can. I can't even make a new one without getting the Timed Out issue...Hope this gets fixed soon. Im already irritated with the pop up thing..


You can use TOR or other anonymity services to access your website till the problem is fixed.
Most probably the server was blocked by Comcast due to a phishing website hosted on the server. The website has most probably been deleted already, as our abuse team deletes all phishing websites immediately after they have been reported. So the server must be unblocked soon.
I'm not active on the forum anymore. Please contact other forum staff.
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