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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


BrandonActR
Posts: 2
Reputation: 0

Message # 466 | 5:27 PM 2012-09-02
Hello i have the same problem as "WorldOfDesign" im not sure what server im using, but the site adress is scsclan.ucoz.com can you please fix this.

Never mind i was able to start it up on another program smile
Post edited by BrandonActR - Sunday, 2012-09-02, 5:32 PM
XYM04
Posts: 7
Reputation: 0

Message # 467 | 5:45 PM 2012-09-23
S157 is attacked. I have pinged the ip that finishes in ..247.157 and it gives me request timed out. Please do something, it is not the first time. Big Thanks.
Sunny
Posts: 9296
Reputation: 456

Message # 468 | 11:29 AM 2012-09-24
XYM04, you are right, there was a DDoS attack yesterday. The problem was fixed very quickly and now the server is working in its normal mode. Please accept our apologies for the inconvenience.
I'm not active on the forum anymore. Please contact other forum staff.
XYM04
Posts: 7
Reputation: 0

Message # 469 | 9:28 AM 2012-09-30
It's happening again. Usualy in weekends but now it's happening again. Thank you for your reply and please keep an eye on this server and prevent this from happening. Thank you so much.

Added (2012-09-30, 3:28 AM)
---------------------------------------------
S57 again with problems...

Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 470 | 1:38 PM 2012-09-30
XYM04, Server 57 was again down yesterday due to a DDoS attack. The team are doing the best they can to reduce these problems but they are to a degree unavoidable at times. We apologise for any inconvenience caused by these outages. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Xayaan
Posts: 558
Reputation: 13

Message # 471 | 7:55 PM 2012-10-01
My website isnt loading T_T ,,, It saysError 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data. and Oops! Google Chrome could not connect to mv4fun.ucoz.net This happens Mostly During Nighttime and sometimes at daytime too !! Please Help Me Resolve This Problem !! sad My Website : http://mv4fun.ucoz.net/
My Skype : xayan123 | My Twitter : @Officialxayaan
uID : - Zayaan Ibrahim | Need a professional design? Check out my Portfolio
Post edited by Xayaan - Monday, 2012-10-01, 7:56 PM
Sunny
Posts: 9296
Reputation: 456

Message # 472 | 7:32 AM 2012-10-02
Xayaan, yesterday server 57 was temporarily inaccessible due to a DDoS attack. The server is working in its normal mode at the moment.
Please accept our apologies for the inconvenience.
I'm not active on the forum anymore. Please contact other forum staff.
Xayaan
Posts: 558
Reputation: 13

Message # 473 | 8:07 AM 2012-10-02
Sunny, Do You Mean That All Of Our Websites Are On One Server??

Added (2012-10-02, 2:07 AM)
---------------------------------------------
Sunny, And Sunny Sir , The Server Is Still Inassesible sad , Could You Please Explain To Me What A DDos Attack Is ?

My Skype : xayan123 | My Twitter : @Officialxayaan
uID : - Zayaan Ibrahim | Need a professional design? Check out my Portfolio
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 474 | 8:18 AM 2012-10-02
Xayaan, uCoz have a number of different servers which can host up to over 1000 websites each as far as I am aware. So they are spread out across the servers, but yes, there are multiple sites hosted per server. wink
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 475 | 8:20 AM 2012-10-02
Xayaan, as to your website I can currently access it. Could you please provide a tracert result to your site.

For information on DDoS look here: http://en.wikipedia.org/wiki/Denial-of-service_attack
For information on tracert look here: http://forum.ucoz.com/forum/30-2310-1

NB: Just something to note but Sunny, our forum administrator is a ma'am. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
XYM04
Posts: 7
Reputation: 0

Message # 476 | 8:51 AM 2012-10-02
It's a big problem with this server.(S57) It's happening for a big period of time. Isn't a solution ? We are starting to lose users. I think this will be my last week on ucoz. I have lost my patient and the mood to do something. It's bad because i'm using ucoz services over 3 years, the things have worked good except the last weeks.
Sunny
Posts: 9296
Reputation: 456

Message # 477 | 11:13 AM 2012-10-02
XYM04, our technical specialists are dealing with the problem and doing all possible to minimize and completely prevent DDoS attacks.
I'm not active on the forum anymore. Please contact other forum staff.
XYM04
Posts: 7
Reputation: 0

Message # 478 | 3:44 PM 2012-10-04
And again s57 is down ...
Post edited by XYM04 - Thursday, 2012-10-04, 4:16 PM
Sunny
Posts: 9296
Reputation: 456

Message # 479 | 4:16 PM 2012-10-05
XYM04, yes, unfortunately there was a DDoS again. The problem was fixed quickly.
I'm not active on the forum anymore. Please contact other forum staff.
Dux1x2
Posts: 1
Reputation: 0

Message # 480 | 6:44 PM 2012-10-19
I have problem in accessing my site sad CP, FTP... nothing work...

Webtop works fine.

dux1x2.ucoz.com
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