Forum moderator: bigblog  
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


khen
Posts: 475
Reputation: 13

Message # 931 | 3:29 PM 2014-03-28
My site ( http://www.affordablecebu.com/ ) loads very slow tonight. Why?
Free Classified Ads |
ehhe
Posts: 70
Reputation: 0

Message # 932 | 9:28 PM 2014-03-28
S57 down again.

edit: Now back. Time On Error: 1 hour 3 minutes 24 seconds
Post edited by ehhe - Friday, 2014-03-28, 10:33 PM
khen
Posts: 475
Reputation: 13

Message # 933 | 2:10 PM 2014-03-30
Again, my site ( http://www.affordablecebu.com/ ) loads very slow tonight. Why??? I have 5mbps internet connection and I'm only the current internet user. Is this related to a uCoz server problem. My site is under s103.
Free Classified Ads |
Post edited by khen - Sunday, 2014-03-30, 2:11 PM
Sunny
Posts: 9296
Reputation: 456

Message # 934 | 2:04 PM 2014-03-31
khen, s103 is working normally. If the problem repeats, please provide the exact time intervals when it happens.
I'm not active on the forum anymore. Please contact other forum staff.
Ed05
Posts: 556
Reputation: 7

Message # 935 | 2:44 PM 2014-03-31
my website have slow load all day,and periodically there was "ups cant connect to www...and 502 Bad Gateway" 31/3 s26 server
!
Post edited by Ed05 - Monday, 2014-03-31, 6:18 PM
Sunny
Posts: 9296
Reputation: 456

Message # 936 | 12:07 PM 2014-04-01
Ed05, there were no problems with the server on 31/03. Does the problem persists?
I'm not active on the forum anymore. Please contact other forum staff.
Ed05
Posts: 556
Reputation: 7

Message # 937 | 2:34 PM 2014-04-05
Sunny, ok ,obviosly there is problem again witn my isp. Now i dont have that problem.

Added (2014-04-05, 8:34 AM)
---------------------------------------------
Problem finaly found, the problem was the port where im connected.It's relief for me and you to know this cause i will not bothering you about this problem any more cool

!
Sunny
Posts: 9296
Reputation: 456

Message # 938 | 10:42 AM 2014-04-07
Ed05, I'm glad the issue is resolved smile
I'm not active on the forum anymore. Please contact other forum staff.
Angler2184
Posts: 13
Reputation: 0

Message # 939 | 2:34 AM 2014-04-17
It looks like comcast is blocking the server once again....

Traceroute has started…

traceroute to ocreefchief.com (213.174.157.134), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 0.936 ms 0.751 ms 0.732 ms
2 71.200.138.1 (71.200.138.1) 31.793 ms 29.651 ms 30.188 ms
3 te-7-1-ur01.berlin.md.bad.comcast.net (68.85.134.149) 10.682 ms 24.728 ms 11.473 ms
4 * * *
5 * *
Sunny
Posts: 9296
Reputation: 456

Message # 940 | 10:20 AM 2014-04-17
Angler2184, yes, looks like it is. I've already forwarded the data to our technical team and we will contact Comcast, and you, as their customer, could try contacting them as well to speed up the process.
I'm not active on the forum anymore. Please contact other forum staff.
Mediamaster
Posts: 7
Reputation: 0

Message # 941 | 11:22 AM 2014-04-17
Post text
Attachments: 4328260.png (20.2 Kb)
Angler2184
Posts: 13
Reputation: 0

Message # 942 | 2:55 AM 2014-04-18
Quote Sunny ()
Angler2184, yes, looks like it is. I've already forwarded the data to our technical team and we will contact Comcast, and you, as their customer, could try contacting them as well to speed up the process.


Thanks for the info....I have tried to contact them, but i believe i am not getting to the right person....
Sunny
Posts: 9296
Reputation: 456

Message # 943 | 11:21 AM 2014-04-18
Mediamaster, according to the results you must be able to access the website. If you still can't please provide also tracetcp results http://forum.ucoz.com/forum/30-2310-14360-16-1229049275

Angler2184, we are working to resolve the issue. Meanwhile you can access your website via proxy/anonymity services.
I'm not active on the forum anymore. Please contact other forum staff.
Denny
Posts: 19
Reputation: 0

Message # 944 | 3:17 PM 2014-04-18
Same here, some minutes i cant open the website or its really slow, right at the moment when i was expanding the forum -.-
Sunny
Posts: 9296
Reputation: 456

Message # 945 | 3:29 PM 2014-04-18
Denny, what's the website address?
I'm not active on the forum anymore. Please contact other forum staff.
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Search: