Forum moderator: bigblog  
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


kankukong
Posts: 95
Reputation: 0

Message # 976 | 2:09 PM 2014-07-03
SOS My website can't Load
SOS please help me

my website is : http://kenhtruyen.com
now i can't load my site

Server is temporary unable to display requested page

Server may be under short-term service. If the error occurs permanently over a long period of time write us a letter via Contact Us page.

2 hour ago , my website loading very slow
it was someone attacks or server failure, obstructive
when I add a new post to the forum , i had waited more than 15 seconds to complete

expect parts and repair technicians respond to my emails. ago I sent a lot of email , i do not know the technical department have received it?
however I did not receive any feedback

Best Regards,
Sunny
Posts: 9296
Reputation: 456

Message # 977 | 2:16 PM 2014-07-03
Merenwen, kankukong, please check the server status thread: http://forum.ucoz.com/forum/3-14706-1
I'm not active on the forum anymore. Please contact other forum staff.
Merenwen
Posts: 8
Reputation: 0

Message # 978 | 2:19 PM 2014-07-03
thank you, that wasn't there when I posted but will watch for it to return. Is there an approximate time by chance?
kankukong
Posts: 95
Reputation: 0

Message # 979 | 2:23 PM 2014-07-03
my website is http://kenhtruyen.dmon.com
or dmon.com
it's servers?

IP : 213.174.140.36

but

Due to technical problems in one of the data centers Servers s101, s102, s103, s104, s105, s106, s107, s108, together with all hosted websites, may be temporarily inaccessible.[03/07]
Sunny
Posts: 9296
Reputation: 456

Message # 980 | 2:28 PM 2014-07-03
kankukong, it concerns the DMON server as well.
I'm not active on the forum anymore. Please contact other forum staff.
kankukong
Posts: 95
Reputation: 0

Message # 981 | 2:33 PM 2014-07-03
Quote Sunny ()
kankukong, it concerns the DMON server as well.


But my website can't not load ( could not connect to kenhtruyen.com and dmon.com)
dmon.com can't load , too

Can you help me contact the engineering department to check and fix the problem
kankukong
Posts: 95
Reputation: 0

Message # 982 | 10:58 PM 2014-07-03
Quote Sunny ()
kankukong, your website and dmon.com are inaccessible due to technical problems in the data center. The technical specialists are aware about the problem, and are working to resolve it. Please be patient and wait.


Thank you very much admin
forward repair parts and technical errors early
because our website if you can not connect will cause huge losses for our company

Added (2014-07-03, 4:58 PM)
---------------------------------------------
Hi admin
Had about 10 hours but my website and dmon can not load
I am very worry

Merenwen
Posts: 8
Reputation: 0

Message # 983 | 0:43 AM 2014-07-04
it has been over 12 hours, I posted 2 hours after I noticed it down, didn't post right away as I figured it would get fixed soon enough, I've already had people email me and leave my site over it sad I am trying to calm the few people that are there letting them know it's a server issue, but really is all I can say as there has not been any other info posted sad

I'm looking at new hosts now sad

yay finally back biggrin
Post edited by Merenwen - Friday, 2014-07-04, 1:41 AM
Sunny
Posts: 9296
Reputation: 456

Message # 984 | 8:25 AM 2014-07-04
kankukong, Merenwen, yes, the servers are working in their regular mode.
I'm not active on the forum anymore. Please contact other forum staff.
bodbreed
Posts: 313
Reputation: 1

Message # 985 | 3:11 PM 2014-07-04
Sunny, my website still seems to be down...server 57. http://www.ventlyfe.com/
Sunny
Posts: 9296
Reputation: 456

Message # 986 | 4:22 PM 2014-07-04
XO-Ferg, what about the uCoz address? Server s57 is working in its regular mode.
I'm not active on the forum anymore. Please contact other forum staff.
bodbreed
Posts: 313
Reputation: 1

Message # 987 | 5:55 AM 2014-07-05
Quote Sunny ()
XO-Ferg, what about the uCoz address? Server s57 is working in its regular mode.


The".ucoz.com" address isn't working either, nor can I access ucoz.com either. My isp is Xfinity.
Sunny
Posts: 9296
Reputation: 456

Message # 988 | 7:47 AM 2014-07-05
XO-Ferg, provide the uCoz address.
I'm not active on the forum anymore. Please contact other forum staff.
bodbreed
Posts: 313
Reputation: 1

Message # 989 | 5:46 PM 2014-07-07
Quote Sunny ()
XO-Ferg, provide the uCoz address.


ventlife.ucoz.com

Added (2014-07-06, 11:29 AM)
---------------------------------------------
I was able to access my control panel via my iphone, but still not able to access ventlyfe.com or ventlife.ucoz.com, if that helps...

Added (2014-07-07, 11:46 AM)
---------------------------------------------
Any news? Don't mean to be a nuisance, just hate it when my site's down.

Raver
Posts: 100
Reputation: 15

Message # 990 | 10:05 PM 2014-07-07
XO-Ferg, it seems there is an issue with the connected domain.

Your domain is currently attached using the 3rd method, but the A records are not specified. What you need to do is add the domain's A records with the IP-address of the server, in the domain's control panel. http://clip2net.com/s/itaav3,

More details about connecting the domain using method 3 you can find here.
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Search:
Support
Need help? Contact our support team via the contact form or email us at support@ucoz.com.