yeah heres what they sent me.
The administration bears no responsibility for losing of registration details by a user. We can try to help you solve this problem, but only in case it will not contradict the general principles and level of the accepted system security. For this purpose we need to identify your personality and to make sure that you are the person who registered the account. You need to do the following:
1. Give us possible variants of the secret answer that you can remember. Maybe you just make mistakes or misprints when entering it, and we will be able to tell you where the mistake is.
2. Try to remember the exact date when you registered your account, including the time of the day.
3. Specify the network provider you used when you registered your account.
4. If you know the IP address from which you registered the account, provide it as well.
5. Try to provide any other incontrovertible proofs that you are the owner of the account.
6. Be sure to provide the address of your website.
Besides, you need to provide a scanned image of your passport or any other identification document. A quality photo of the document is also accepted. If possible, upload the image file to your website via FTP or File Manager and give the link to it in your reply message or send the image as an attachment.
so i cant give them what my security question was because thats the whole problem and i do not know what i have put.
I did provide my link,a screen shot of the admin panel with the messages from them and me,
my ip address, my email address the site was created with and the time and day around i registers and created the site.
so if they think i am going to send them a picture of my ID they are are out of there minds,
What should i call them up and invite them to dinner to..LOL i mean come on man, they can clearly see that my email and ip match to the site i created, there is no reason for this..
So now if i cant get a new security question, then the whole site will no longer any use to me,.
So how do i delete the site,. i am not even going to start paying for something for a site i can not even use options that will require my security pass. and do not understand why a reset link or something in that nature cant be sent to my email address the site was created with.. i mean even facebook myspace and other hosting sites are not this difficult to deal with to get a new pass etc..
i am just frustrated,it's nothing against you or anything and i do gratefully appreciate all of your help.
Added (2011-03-04, 2:18 PM)
My personal opinion: Not smart. If you upload screen-shot somewhere and
delete it, it is still in the server. That's how internet works and fraud goes.
well isn't that just lovely, i took a screen shot and sent it to them,
But this is ridiculous how they have this set up to retrive if you forget.
I mean all it should take is your ip and the email you created the site/account with. and i dont know what ip address they want now either.. my ip or what ever the site sever id is?
They say to add to a file and attachments, but have no option to add a attachments.. so what are we supposed to do.And i find them asking me for a copy of my ID rather offensive and unprofessional, this is not a bank we are dealing with it's a free web hosting service.
next thing you know the will be asking for my Marriage License and Social Security number.
her's my cell.. 000-0000-0000 call me we'll do lunch... hahahah lol
i just want this resolved,
i would hate to have to delete my site,account then make a new one just to have to start from scratch again,
I guess ill save my templates now in-case that s what it comes down to.. i have added a lot of custom stuff for sure.
And this all started last week when i was sent a email that my site would be deleted due to inactivity, see no i am rushing the place is open and this happens go figure, and the crazy thing is when i created the account and site.. i do not remember any security question coming up at all.. so thats why i am thrown for a loop.. so dunno guess i will just have to try to be patient and see if they reply again.. or how much it's going to cost right... lol
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