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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Sunny
Posts: 9296
Reputation: 456

Message # 406 | 9:15 AM 2012-05-22
Heartbrake, it's an online anonymizer that hides your real IP when browsing web pages: https://www.torproject.org/
I'm not active on the forum anymore. Please contact other forum staff.
Heartbrake
Posts: 52
Reputation: 0

Message # 407 | 3:33 PM 2012-05-23
This is taking amazing long... Why can't you people move the sites to another server!
theZONE
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 408 | 11:35 PM 2012-05-23
Heartbrake, there is nothing we can do to hurry AT&T's response. It simply isn't possible to move sites from server to server. There are not just the technical implications but data problems that could occur as well.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 409 | 10:20 AM 2012-05-24
Heartbrake, if there is no reaction from AT&T within the nearest time, we will have to change the server IPs. Unfortunately it is not a good way out either - we cannot change IPs each time they are blocked, and there is no guarantee a new IP won't be blocked either. Besides, it causes inconveniences for people who have domains, attached by Method 3.
I'm not active on the forum anymore. Please contact other forum staff.
Sunny
Posts: 9296
Reputation: 456

Message # 410 | 1:52 PM 2012-05-24
The IP address of Server 57 has been changed to prevent access issues. The new IP address for Server 57 is 193.109.247.157

Users, whose websites are hosted on the server, must be able to access their websites now
I'm not active on the forum anymore. Please contact other forum staff.
Summoner65
Posts: 28
Reputation: 0

Message # 411 | 10:30 AM 2012-05-30
Hi I have the site

http://into-the-shadow.ucoz.com

since yesterday it started to slow down sometimes we could not access the site ,
now it is fully down cant even access the control-panell ...!
several Members contacted me that they also are also not able to access the Site
is there a possibility for a quick fix sad
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 412 | 1:49 PM 2012-05-30
Summoner65, your site is hosted on one (s47) f three servers currently down due to DDoS attacks. The team is aware of the issue and is working to have the servers up and running again as soon as possible. You are able to monitor the status of the uCoz servers in this thread here: http://forum.ucoz.com/forum/3-14706-1
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Summoner65
Posts: 28
Reputation: 0

Message # 413 | 1:57 PM 2012-05-30
Ok thank you for the information "Superman" wil just have to wait then :-)
Heartbrake
Posts: 52
Reputation: 0

Message # 414 | 4:04 PM 2012-05-31
Site is back now, yayness!
theZONE
Post edited by Heartbrake - Thursday, 2012-05-31, 4:54 PM
Sunny
Posts: 9296
Reputation: 456

Message # 415 | 9:30 AM 2012-06-01
Heartbrake, thank you for the info.
I'm not active on the forum anymore. Please contact other forum staff.
junoon
Posts: 16
Reputation: 0

Message # 416 | 8:56 AM 2012-06-02
My old Thread: http://forum.ucoz.com/forum/6-15687-1

My site: http://junoon.ucoz.ru

1. sometimes loading, but usually taking very long to load. I am unable to upload any file (even if 1kb) at all.

2. 2-3 days back

3. for everyone its same prb

4. 92.46.166.52 (they never block any website smile )

5. Ping
http://pics.kz/i2/be/46/be4605f12e13595f4b5a7d2a4df6a976.jpg

6. i can do it if u guyz think its needed

7. no proxy

8. Windows 7 Ultimate

9. FF n Google chrm

10. windows

11. kaspersky

12. none

Please check its very imp, i have free time right now and site is not working
Summoner65
Posts: 28
Reputation: 0

Message # 417 | 9:24 AM 2012-06-02
Quote (Paradox)
Summoner65, your site is hosted on one (s47) f three servers currently down due to DDoS attacks. The team is aware of the issue and is working to have the servers up and running again as soon as possible. You are able to monitor the status of the uCoz servers in this thread here: http://forum.ucoz.com/forum/3-14706-1


Site is still running slow sometimes in the day it runns well sometimes it is down ( an up and down ) .... allot of countries still cant access the site
correctly , hoping that the issue can be resolved wacko
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 418 | 0:25 AM 2012-06-03
Summoner65, thank you for the update. Unfortunately the team are still working on getting the server back online and as far as I am aware there has been no indication of a time-frame atm... From the looks of it though it shouldn't be too long a wait until it is running again at 100% efficiency. The team are doing the best they can to get it running smoothly. wink

junoon, due to further technical difficulties from the DDoS attacks the team are still currently working to get the server back online.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
junoon
Posts: 16
Reputation: 0

Message # 419 | 0:27 AM 2012-06-03
Paradox, thx for reply. I see... thats v sad to know. I hope they come over this hurdle ASAP.

Good Luck
YouDontKnowMe
Posts: 6
Reputation: 0

Message # 420 | 8:37 PM 2012-06-05
http://ihatework.ucoz.com

It's not working for me. And no, I don't have AT&T.
Post edited by YouDontKnowMe - Tuesday, 2012-06-05, 8:40 PM
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