Forum moderator: bigblog  
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 526 | 6:25 AM 2013-07-07
phuket, please refer to the uCoz Server Status' thread. There are currently mass outages due to a DDoS attack on one of the data centres. Our technical division are doing all possible to restore the servers to standard mode.

http://forum.ucoz.com/forum/3-14706-1
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Daniel8838
Posts: 86
Reputation: 0

Message # 527 | 6:40 AM 2013-07-07
My site is Browsergaming.ucoz.net
The server is s52 i believe
Tracert Results:

Tracing route to browsergaming.ucoz.net [193.109.247.157]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms 192.168.1.1
2 24 ms 24 ms 24 ms sharondsl-p1-1.solarus.net [66.208.72.1]
3 28 ms 28 ms 28 ms 10.1.5.45
4 36 ms 37 ms 37 ms cwci-7613a.wctc.net [209.94.172.242]
5 44 ms 62 ms 47 ms cwci-wau-gw.solarus.net [209.94.172.248]
6 44 ms 44 ms 44 ms cwci-7613a.wctc.net [209.94.172.242]
7 49 ms 50 ms 48 ms cwci-wau-gw.solarus.net [209.94.172.248]
8 49 ms 48 ms 50 ms cwci-7613a.wctc.net [209.94.172.242]
9 55 ms 60 ms 56 ms cwci-wau-gw.solarus.net [209.94.172.248]
10 55 ms 56 ms 56 ms cwci-7613a.wctc.net [209.94.172.242]
11 62 ms 61 ms 62 ms cwci-wau-gw.solarus.net [209.94.172.248]
12 63 ms 61 ms 67 ms cwci-7613a.wctc.net [209.94.172.242]
13 234 ms 194 ms 200 ms cwci-wau-gw.solarus.net [209.94.172.248]
14 68 ms 70 ms 69 ms cwci-7613a.wctc.net [209.94.172.242]
15 75 ms 75 ms 75 ms cwci-wau-gw.solarus.net [209.94.172.248]
16 75 ms 75 ms 74 ms cwci-7613a.wctc.net [209.94.172.242]
17 81 ms 81 ms 81 ms cwci-wau-gw.solarus.net [209.94.172.248]
18 119 ms 105 ms 82 ms cwci-7613a.wctc.net [209.94.172.242]
19 87 ms 87 ms 87 ms cwci-wau-gw.solarus.net [209.94.172.248]
20 92 ms 87 ms 87 ms cwci-7613a.wctc.net [209.94.172.242]
21 93 ms 93 ms 93 ms cwci-wau-gw.solarus.net [209.94.172.248]
22 95 ms 92 ms 94 ms cwci-7613a.wctc.net [209.94.172.242]
23 100 ms 101 ms 99 ms cwci-wau-gw.solarus.net [209.94.172.248]
24 99 ms 100 ms 100 ms cwci-7613a.wctc.net [209.94.172.242]
25 106 ms 105 ms 105 ms cwci-wau-gw.solarus.net [209.94.172.248]
26 109 ms 106 ms 120 ms cwci-7613a.wctc.net [209.94.172.242]
27 112 ms 112 ms 113 ms cwci-wau-gw.solarus.net [209.94.172.248]
28 112 ms 113 ms 112 ms cwci-7613a.wctc.net [209.94.172.242]
29 117 ms 119 ms 119 ms cwci-wau-gw.solarus.net [209.94.172.248]
30 119 ms 119 ms 119 ms cwci-7613a.wctc.net [209.94.172.242]

Trace complete.

My IP is 192.168.1.1

I tested this with my friends and neithe me nor they can access my website.. Please help!
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 528 | 6:43 AM 2013-07-07
Daniel8838,

http://forum.ucoz.com/forum/3-14706-1
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Daniel8838
Posts: 86
Reputation: 0

Message # 529 | 6:46 AM 2013-07-07
ok, i see the server is down. Know when it is going to be back up? I need to update my site regularly :/
Post edited by Daniel8838 - Sunday, 2013-07-07, 6:46 AM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 530 | 6:50 AM 2013-07-07
Daniel8838, there is no current ETA that I can confirm. Our technical division are doing as much as possible to bring the servers back to operating in standard mode ASAP.
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Daniel8838
Posts: 86
Reputation: 0

Message # 531 | 6:52 AM 2013-07-07
Ok well i will wait until then smile
phuket
Posts: 22
Reputation: 0

Message # 532 | 7:02 AM 2013-07-07
Paradox, thanks, i will wait
wacko
Dark3volution
Posts: 10
Reputation: 0

Message # 533 | 10:24 AM 2013-07-07
my website down, please help .. I can not understand for sure about the English language, so what should i do .. please help me.
This my website

http://ntsd-indo.ucoz.com

thank you sad
belmo996
Posts: 123
Reputation: 4

Message # 534 | 10:28 AM 2013-07-07
What's happening with website my website download-baza.com (s57) I can't acces to site for 2 days ! ?
http://prntscr.com/1e0ggm ?
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 535 | 10:34 AM 2013-07-07
belmo996, there are currently mass server outages due to a DDoS attack on one of the datacenters.

Quote (Paradox)
there is no current ETA that I can confirm. Our technical division are doing as much as possible to bring the servers back to operating in standard mode ASAP.


There is a list of the servers unavailable due to these causes in the uCoz Server Status thread. http://forum.ucoz.com/forum/3-14706-1
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Dark3volution
Posts: 10
Reputation: 0

Message # 536 | 10:40 AM 2013-07-07
oh, this is pic for my server
if my website can be opened again?
please, answer me... help me sad
Attachments: 8993225.jpg (91.7 Kb)
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 537 | 10:43 AM 2013-07-07
Dark3volution,

Quote (Paradox)
belmo996, there are currently mass server outages due to a DDoS attack on one of the datacenters. There is no current ETA that I can confirm. Our technical division are doing as much as possible to bring the servers back to operating in standard mode ASAP.

There is a list of the servers unavailable due to these causes in the uCoz Server Status thread. http://forum.ucoz.com/forum/3-14706-1
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Dark3volution
Posts: 10
Reputation: 0

Message # 538 | 10:46 AM 2013-07-07
so, if my website can be returned? sad sad
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 539 | 10:48 AM 2013-07-07
Dark3volution, our technical department are working with full efforts to restore your website. It will be back up ASAP. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Dark3volution
Posts: 10
Reputation: 0

Message # 540 | 10:58 AM 2013-07-07
ok..thanks.. i will wait it smile
I hope that all problems can be resolved ucoz, and my website too sad
uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Search: