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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Heeeeey
Posts: 95
Reputation: 1

Message # 811 | 6:32 PM
Sunny, this is the info I get when I run 'tracert':

http://i204.photobucket.com/albums....5c9.png

Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 812 | 5:15 AM
Heeeeey, you haven't run a tracert. You've simply typed the command name in, not actually run one. Type the following and make sure to substitute in your uCoz site url.

Code
tracert sitename.ucoz.com

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Heeeeey
Posts: 95
Reputation: 1

Message # 813 | 6:07 AM
Quote
Heeeeey, you haven't run a tracert. You've simply typed the command name in, not actually run one. Type the following and make sure to substitute in your uCoz site url.


http://i204.photobucket.com/albums....6ea.png

Sunny
Posts: 9296
Reputation: 456

Message # 814 | 10:53 AM
Heeeeey, the access is being blocked by your ISP - Comcast. We've sent a request to Comcast to unblock the server. You can contact the ISP from your side as well, to speed up the matter.
I'm not active on the forum anymore. Please contact other forum staff.
T-sin
Posts: 1
Reputation: 0

Message # 815 | 6:12 PM
Wow guys. How long is this going to take? The members that use Comcast for our website brazenwood.ucoz.com haven't been able to access it for nearly 2 weeks now.
gorazde
Posts: 11
Reputation: 0

Message # 816 | 3:06 PM
I also have a problem I can not log in to your site two days already
Heeeeey
Posts: 95
Reputation: 1

Message # 817 | 6:02 PM
Quote
Heeeeey, the access is being blocked by your ISP - Comcast. We've sent a request to Comcast to unblock the server. You can contact the ISP from your side as well, to speed up the matter.


Hi Sunny,

I am able to log in to my site and cp now. Btw, how do I get the RSS feed to work? I only see HTML.

My website is: thepercolator.ucoz.net.

Thanks.

yasa
Posts: 17
Reputation: 0

Message # 818 | 8:18 PM
Quote Heeeeey ()
how do I get the RSS feed to work?

your RSS feed work fine
http://thepercolator.ucoz.net/blog/rss
Sunny
Posts: 9296
Reputation: 456

Message # 819 | 10:59 AM
Heeeeey, please post questions about RSS in the following thread: http://forum.ucoz.com/forum/37-257-1
I'm not active on the forum anymore. Please contact other forum staff.
gu
Posts: 1
Reputation: 0

Message # 820 | 10:55 AM
http://forum.ucoz.com/forum/3-14706-1#85106
On November 6, 2013, the IP address of Server s102 has been changed. The new IP address for Server s102 is 213.174.157.140.

213.174.157.140 can't FTP.
Sunny
Posts: 9296
Reputation: 456

Message # 821 | 3:36 PM
gu, FTP works fine on your website. What FTP client do you use? Is the passive mode enabled?
I'm not active on the forum anymore. Please contact other forum staff.
minhquy888pham
Posts: 14
Reputation: 0

Message # 822 | 10:17 AM
SOS please help me sad

now i can't load my site
Server is temporary unable to display requested page

Server may be under short-term service. If the error occurs permanently over a long period of time write us a letter via Contact Us page.

my website is : http://kenhtruyen.com
http://kenhtruyen.dmon.com

2 hour ago , my website loading very slow
it was someone attacks or server failure, obstructive
when I add a new post to the forum , i had waited more than 15 seconds to complete

expect parts and repair technicians respond to my emails. ago I sent a lot of email , i do not know the technical department have received it?
however I did not receive any feedback

Best Regards,
Post edited by minhquy888pham - Thursday, 2013-11-14, 10:17 AM
khen
Posts: 475
Reputation: 13

Message # 823 | 10:24 AM
minhquy888pham, your site is up (doing fine). I have no trouble accessing your site.
minhquy888pham
Posts: 14
Reputation: 0

Message # 824 | 10:28 AM
Dear,

http://kenhtruyen.com/forum
can't load it sad please help me
khen
Posts: 475
Reputation: 13

Message # 825 | 10:28 AM
minhquy888pham, there's something wrong with your forum. I cannot access it.

I receive the same message that you have:

Quote
Server is temporary unable to display requested page

Server may be under short-term service. If the error occurs permanently over a long period of time write us a letter via Contact Us page.

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