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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Sunny
Posts: 9296
Reputation: 456

Message # 796 | 9:21 AM
yasa, the code is for the mobile site version, and I'm afraid it cannot be removed.
I'm not active on the forum anymore. Please contact other forum staff.
yasa
Posts: 17
Reputation: 0

Message # 797 | 1:14 PM
Sunny
Quote Sunny ()
it cannot be removed


ok .Try to delay the loading of resources that are blocking my page to load asynchronously
Jory
Posts: 7
Reputation: 0

Message # 798 | 12:49 PM
Hello,

Since about a week we got problems with our website.
Sometimes it can take ages before the site finally loads and sometimes it doesn't even load at all.

This is not my problem or my browser problem, we got alot of different users from different area's of the world, they got the same problem. It does not happen all the time, but from time till time we got this problem.

Site info:
www.wolfenstein.clan.su / www.ia-clan.com
The website is on server 102

Any idea what is causing this?

Clyde
Posts: 242
Reputation: 0

Message # 799 | 3:21 PM
Hello,

Our website is also on s102 as Jory above. For one week we have been experiencing very slow logins, logouts, and at times..."Server is temporary unable to display requested page". When we are inside, it takes longer than normal to access pages. At moments the site seems to respond normally, but it eventually reverts back to its slow behavior. Members have been emailing me when they can't login.

Site: www.audioforum.my1.ru
Server: 102

Ucoz Website Since 2009
Heeeeey
Posts: 95
Reputation: 1

Message # 800 | 8:01 PM
I am having the same problem again. My info is in this thread:

http://forum.ucoz.com/forum/31-17685-2#103782

Sunny
Posts: 9296
Reputation: 456

Message # 801 | 12:07 PM
Jory, Clyde, the problem is being handled. Please accept our apologies for the inconvenience.

Heeeeey, please provide new tracing results

I'm not active on the forum anymore. Please contact other forum staff.
Heeeeey
Posts: 95
Reputation: 1

Message # 802 | 4:38 AM
Quote
Heeeeey, please provide new tracing results


What kind of info am I supposed to see? I opened command prompt and typed 'tracert' and saw a list of options.

I forgot what I'm supposed to type in the command prompt.

Sunny
Posts: 9296
Reputation: 456

Message # 803 | 8:32 AM
Heeeeey, please see the guide here http://forum.ucoz.com/forum/30-2310-1
I'm not active on the forum anymore. Please contact other forum staff.
Clyde
Posts: 242
Reputation: 0

Message # 804 | 7:23 PM
we had almost 2 days of normal running - We thought it was resolved...
since yesterday started having the same issues with "Server is temporary unable to display requested page" - and very slow @ site and panel.

I don't see our server listed @ notification page server list.

site: www.audioforum.my1.ru
server: s102

Ucoz Website Since 2009
Jory
Posts: 7
Reputation: 0

Message # 805 | 8:16 PM
Same again as Clyde, I've noticed the server was under service some days ago but the same problem is back again.
defaultNick9367
Posts: 5
Reputation: 0

Message # 806 | 9:40 AM
Hello,

Once again my website is unavailable (since yesterday.)

http://www.spinningist.com/

????

Added (2013-11-04, 3:40 AM)
---------------------------------------------
Site back online,no more timeouts.

Sunny
Posts: 9296
Reputation: 456

Message # 807 | 11:11 AM
Clyde, Jory, the thread has been updated http://forum.ucoz.com/forum/3-14706-1 Please accept our apologies for the inconvenience.

defaultNick9367, server s4 still may have increased load time due to technical problems in the data center. Please accept our apologies for the inconvenience.

I'm not active on the forum anymore. Please contact other forum staff.
khen
Posts: 475
Reputation: 13

Message # 808 | 2:40 PM
The traffic of my site (http://http://www.affordablecebu.com) has significantly decreased over 50% in 4 days since October 31, 2013. I'm worried a lot why it happened.

I've also noticed that many of my top articles which previously ranked on 1st page of Google can now be found nowhere in the 1st to 5th page of Google.

I'm not sure if this is caused by the hard drive rebuild on server 103 where my website is hosted. My earnings has significantly affected (dropped to over 50%). cry cry cry

Is there hope to get my site traffic back to normal again or increase perhaps?

Szabolcs
Posts: 1
Reputation: 0

Message # 809 | 7:17 PM
Dear Address!

Unfortunately, the website does not come on again, more than once this experience: www.proanti.ucoz.hu
Server running on S57.
What is wrong? Why is not the site?
I can not even log on to the ucoz site.
I'm waiting for their reply as soon as possible!

Regards,
Szabolcs Nemeth

Added (2013-11-04, 1:17 PM)
---------------------------------------------
Tisztelt Cím!

Sajnos nem jön be ismét a weboldalam, egyre többször tapasztalom ezt: www.proanti.ucoz.hu
S57 szerveren fut.
Mi a hiba? Miért nem érhető el az oldal?
Még a ucoz oldalra sem tudok bejelentkezni.
Várom mielőbbi válaszukat!

Üdvözlettel:
Németh Szabolcs

Sunny
Posts: 9296
Reputation: 456

Message # 810 | 1:49 PM
Szabolcs, server s57 was temporarily inaccessible due to technical problems in the data center. At the moment the server is up.
I'm not active on the forum anymore. Please contact other forum staff.
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