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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


LIBertea
Posts: 85
Reputation: 1

Message # 781 | 0:42 AM
Our site is down. We are on server 72.

Thank you

sad
Post edited by LIBertea - Thursday, 2013-09-26, 1:00 AM
Sunny
Posts: 9296
Reputation: 456

Message # 782 | 8:13 AM
LIBertea, server s72 is under a DDoS attack and therefore can be temporarily inaccessible. Our technical specialists are working on the solution.
I'm not active on the forum anymore. Please contact other forum staff.
LIBertea
Posts: 85
Reputation: 1

Message # 783 | 4:09 PM
Another site is down. Different sever.

Thanks
Sunny
Posts: 9296
Reputation: 456

Message # 784 | 7:20 PM
LIBertea, the website http://thedream.ucoz.com/ is accessible on the Internet. If you can't access it, please provide tracing results
I'm not active on the forum anymore. Please contact other forum staff.
LIBertea
Posts: 85
Reputation: 1

Message # 785 | 11:20 PM
about 24hrs and Server 72 still down sad
Sunny
Posts: 9296
Reputation: 456

Message # 786 | 8:51 AM
LIBertea, at the moment s72 is up. There still might be periods of inaccessibility though.
I'm not active on the forum anymore. Please contact other forum staff.
LIBertea
Posts: 85
Reputation: 1

Message # 787 | 10:07 AM
Sunny, thx for your help, but Server 72 is down.

Added (2013-09-27, 3:58 AM)
---------------------------------------------
Traceroute from Dusseldorf, Germany to progressivemind.ucoz.com

traceroute to progressivemind.ucoz.com (193.109.246.72), 30 hops max, 60 byte packets
1 78.138.96.1 (78.138.96.1) 0.459 ms 0.724 ms 0.741 ms
2 ve.1349.edge1-dus4.mesh.eu (213.203.212.81) 0.730 ms 0.745 ms 0.998 ms
3 ve.1345.edge1-dus3.mesh.eu (213.203.212.89) 0.701 ms * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Added (2013-09-27, 3:59 AM)
---------------------------------------------
Traceroute from Chicago, Illinois, USA to progressivemind.ucoz.com

traceroute to progressivemind.ucoz.com (193.109.246.72), 30 hops max, 40 byte packets
1 unknown41.92.200.74.defenderhosting.com (74.200.92.41) 1.116 ms 1.163 ms 1.165 ms
2 unknown.5.163.208.205.virtacore.com (205.208.163.5) 0.333 ms 0.395 ms 0.457 ms
3 ge5-6.br03.chc01.pccwbtn.net (209.8.108.73) 1.785 ms 1.905 ms 2.018 ms
4 te0-3-0-19.ccr41.iad02.atlas.cogentco.com (154.54.12.41) 19.396 ms 19.493 ms 19.495 ms
5 be2112.mpd22.dca01.atlas.cogentco.com (154.54.5.234) 20.211 ms be2177.ccr22.dca01.atlas.cogentco.com (154.54.41.206) 20.533 ms 20.138 ms
6 te0-7-0-12.ccr22.fra03.atlas.cogentco.com (154.54.42.114) 113.919 ms 113.953 ms 113.904 ms
7 te0-6-0-7.ccr22.muc01.atlas.cogentco.com (154.54.74.118) 120.244 ms te0-2-0-0.ccr22.muc01.atlas.cogentco.com (130.117.50.238) 119.555 ms te0-6-0-0.ccr22.muc01.atlas.cogentco.com (130.117.50.246) 119.628 ms
8 te0-4-0-1.ccr22.bts01.atlas.cogentco.com (154.54.74.185) 125.858 ms te0-2-0-0.ccr22.bts01.atlas.cogentco.com (154.54.38.254) 126.952 ms 127.358 ms
9 te3-3.ccr02.kbp01.atlas.cogentco.com (130.117.51.170) 145.521 ms 145.388 ms 144.587 ms
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Added (2013-09-27, 4:07 AM)
---------------------------------------------
Traceroute from Zhongzheng, Taipei, Taiwan to progressivemind.ucoz.com

traceroute to progressivemind.ucoz.com (193.109.246.72), 30 hops max, 40 byte packets
1 * * *
2 219-85-72-53-adsl-TPE.static.so-net.net.tw (219.85.72.53) 3.430 ms * *
3 219-85-72-161-adsl-TPE.static.so-net.net.tw (219.85.72.161) 1.156 ms * *
4 * * *
5 * * *
6 * 213-225-160-203.TWGATE-IP.twgate.net (203.160.225.213) 0.758 ms *
7 14-60-41-175.TWGATE-IP.twgate.net (175.41.60.14) 142.076 ms 142.804 ms 142.904 ms
8 te0-7-0-10.ccr21.sjc04.atlas.cogentco.com (154.54.10.221) 155.757 ms 156.328 ms 156.798 ms
9 be2018.mpd22.sfo01.atlas.cogentco.com (154.54.28.81) 145.747 ms be2017.mpd21.sfo01.atlas.cogentco.com (154.54.2.165) 143.043 ms 143.918 ms
10 be2132.ccr21.mci01.atlas.cogentco.com (154.54.30.54) 180.987 ms be2135.mpd22.mci01.atlas.cogentco.com (154.54.6.34) 181.606 ms be2132.ccr21.mci01.atlas.cogentco.com (154.54.30.54) 180.857 ms
11 te0-2-0-5.ccr21.ord01.atlas.cogentco.com (154.54.82.142) 193.404 ms te0-7-0-1.ccr22.ord01.atlas.cogentco.com (154.54.6.213) 206.238 ms te0-4-0-3.ccr21.ord01.atlas.cogentco.com (154.54.6.157) 193.543 ms
12 be2140.ccr22.bos01.atlas.cogentco.com (154.54.43.186) 217.241 ms 217.052 ms be2081.ccr21.yyz02.atlas.cogentco.com (154.54.42.10) 207.361 ms
13 be2091.ccr22.ymq02.atlas.cogentco.com (154.54.44.98) 229.911 ms te0-3-0-1.ccr22.lpl01.atlas.cogentco.com (154.54.1.158) 283.798 ms 283.199 ms
14 te0-5-0-4.ccr22.lpl01.atlas.cogentco.com (154.54.87.53) 300.463 ms 299.864 ms te0-3-0-4.ccr22.muc01.atlas.cogentco.com (130.117.0.10) 313.289 ms
15 te0-0-0-0.ccr22.bts01.atlas.cogentco.com (130.117.0.41) 334.823 ms te0-1-0-6.mpd22.ams03.atlas.cogentco.com (154.54.37.101) 310.941 ms *
16 * * *
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21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
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29 * * *
30 * * *

Sunny
Posts: 9296
Reputation: 456

Message # 788 | 10:16 AM
LIBertea, as I wrote there still may be inaccessibility periods and they may take place only in certain network segments. Our technical team is doing all possible, please be patient and accept our apologies for the inconvenience.
I'm not active on the forum anymore. Please contact other forum staff.
LIBertea
Posts: 85
Reputation: 1

Message # 789 | 6:22 AM
Day three of the problem with server 72. sad

Do you guys have any updates on when this will be resolved??

Thanks

Added (2013-09-29, 0:22 AM)
---------------------------------------------
Day four and progressivemind.ucoz.com on server 72 still experiencing huge problems.

Load times are beyond unacceptable. I can't even log onto the site or access the panel.

This is bad bad bad .. do you have any idea when this is gonna be fixed?

thank you

Sunny
Posts: 9296
Reputation: 456

Message # 790 | 12:35 PM
LIBertea, now everything must be ok. Please inform whether you still have problems accessing your website.
I'm not active on the forum anymore. Please contact other forum staff.
ZALTA1990
Posts: 4
Reputation: 0

Message # 791 | 5:12 PM
Quote (Arhangel_Mihail)

ok , I will unblock the two sites

Added (2013-08-30, 1:27 PM)
---------------------------------------------
but,after the release, there is always the problem with IE8
Excuse me, I do not speak English well

Added (2013-08-30, 1:37 PM)
---------------------------------------------
I think this script https://cdn-widget3.odeskps.com/static/widget-loader.js
has a relationship with the administration panel
شركة تسليك مجارى شركة تسليك المجارى افضل شركة لقتل الحشرات افضل شركة لمكافحة الحشرات الرياض افضل شركه مكافحة الحشرات بالرياض
علاج السمنة المرضية عملية الاستئصال الطولي للمعدة بالمنظار بالون المعدة عملية تحويل المعدة بالون التخسيس ربط المعدة بالمنظار عملية تصغير المعدة زيادة عدد المعجبين لصفحة الفيس بوك شركة تنظيف بيوت بالرياض نقل عفش

Added (2013-08-30, 2:00 PM)
---------------------------------------------
before the blockage of this site; http://front.facetz.net,
I found this cookie ;افضل شركات التنظيف بالرياض افضل شركات التنظيف في الرياض شركات تنظيف بالرياض
شركات تنظيف في الرياض شركة تنظيف بالرياض شركة تنظيف الرياض شركة تنظيف في الرياض
افضل شركه تنظيف
شركة تنظيف الموكيت شركة تنظيف موكيت بالرياض شركة تنظيف بجدة شركة تنظيف الموكيت بالرياض شركة تنظيف بالدمام شركة تنظيف السجاد شركة تنظيف سجاد شركة تنظيف الاثاث شركة تنظيف اثاث بالرياض شركة تنظيف الاثاث بالرياض شركة نظافة بالرياض شركة تنظيف بيوت شركة تنظيف شقق تنظيف شقق بالرياض شركات مكافحة الحشرات في الرياض شركة تنظيف جدة افضل شركة تنظيف في الرياض نظافة فلل بالرياض شركات نظافة بالرياض شركه نظافه في الرياض شركات نظافة في الرياض شركة نظافة فلل شركة تنظيف فلل تنظيف فلل بالرياض شركة تنظيف منازل شركة تنظيف المنازل شركات تنظيف المنازل شركات تنظيف منازل تنظيف منازل الرياض افضل شركة تنظيف بالرياض شركة تنظيف منازل بالرياض شركة تنظيف المنازل بالرياض شركة تنظيف منازل شركه تنظيف المنزل تنظيف خزانات الرياض شركه تنظيف خزانات بالرياض تنظيف الخزانات الرياض شركات تنظيف خزانات بالرياض شركة تنظيف خزانات تنظيف خزانات بالرياض مؤسسة تنظيف خزانات شركة تنظيف خزانات بالرياض شركة تنظيف بيوت بالرياض شركة تنظيف بيوت شركة تنظيف البيوت شركات تنظيف البيوت ابواب وشبابيك شركات سياحة نقل عفش على مودك شركة نقل اثاث بالرياض نقل الاثاث شركة نقل عفش نقل اثاث بالرياض تخزين اثاث مكافحة حشرات مكافحة حشرات بالرياض شركه تغليف اثاث مع الفك والتركيب مكاتب وشركات تنظيف منازل بالرياض شركه تنظيف منازل بالرياض شركه تنظيف واجهات زجاجية شركه تنظيف فلل وقصور شركه مكافحه حشرات شركه مكافحه نمل ابيض شركه رش مبيدات حشرية شركه نظافه واجهات حجريه شركه رش مبيد للبق الفراش شركه تنظيف ستائر بالبخار شركه تنظيف مكاتب وقصور وفلل وشقق افضل شركه مكافحه حشرات افضل شركه نقل أثاث وعفش المنازل شركه تخزين أثاث مع النقل والتغليف والضمان شركه كشف تسربات المياه إلكترونيا تخزين أثاث افضل شركه نظافه بالمملكة مؤسسه نظافه ونقل أثاث بالرياض نقل اثاث شركة تنظيف منازل بالرياض

شركة تنظيف منازل بالرياض

http://front.facetz.net/collect?source=openstat&id=2324925&previous_url=http%3A%2F%2Fyasa.ucoz.com%2Fpanel%2F%3Fa%3Dentries%3Bm%3Dsi&rn=0.39620135289190294&check_cookie=yes

Added (2013-08-30, 2:43 PM)
---------------------------------------------
I think ucoz has a relationship with
https://cdn-widget3.odeskps.com

this is a content of their page
code-for-adminpanel

clientId': 'ucoz'

<div class="odesk-contractor-listing" id="odesk-widget">
<!-- MANDATORY - DO NOT REMOVE - THIS IS THE STYLE OF WIDGET APPLICATION
User can override CSS classes by including own CSS after this one -->
<link rel="stylesheet" type="text/css" href="https://cdn-widget3.odeskps.com/static/default_widget_look.css" />
<style type="text/css">
#odesk-widget {
min-height: 600px !important;
}
</style>
<!-- MANDATORY - DO NOT REMOVE - THIS IS THE WIDGET APPLICATION -->
<!-- This script manipulates the DOM tree to show the results in the listing
that corresponds to the configuration parameters defined below. -->
<script type="text/javascript" src="https://cdn-widget3.odeskps.com/static/widget-loader.js"></script>
<!-- This is where configuration parameters are set -->
<script type="text/javascript">
(new oDeskWidget()).contractors({
'q': 'php, mysql, api',
'c1': 'Web Development',
'fb': '4.5 - 5.0 Stars',
'id': 'odesk-widget',
'perPage': 4,
'clientId': 'ucoz'
});
</script>

Quote (Arhangel_Mihail)

ok , I will unblock the two sites

Added (2013-08-30, 1:27 PM)
---------------------------------------------
but,after the release, there is always the problem with IE8
Excuse me, I do not speak English well

Added (2013-08-30, 1:37 PM)
---------------------------------------------
I think this script https://cdn-widget3.odeskps.com/static/widget-loader.js
has a relationship with the administration panel

Added (2013-08-30, 2:00 PM)
---------------------------------------------
before the blockage of this site; http://front.facetz.net,
I found this cookie ;
http://front.facetz.net/collect?source=openstat&id=2324925&previous_url=http%3A%2F%2Fyasa.ucoz.com%2Fpanel%2F%3Fa%3Dentries%3Bm%3Dsi&rn=0.39620135289190294&check_cookie=yes

Added (2013-08-30, 2:43 PM)
---------------------------------------------
I think ucoz has a relationship with
https://cdn-widget3.odeskps.com

this is a content of their page
code-for-adminpanel

clientId': 'ucoz'

<div class="odesk-contractor-listing" id="odesk-widget">
<!-- MANDATORY - DO NOT REMOVE - THIS IS THE STYLE OF WIDGET APPLICATION
User can override CSS classes by including own CSS after this one -->
<link rel="stylesheet" type="text/css" href="https://cdn-widget3.odeskps.com/static/default_widget_look.css" />
<style type="text/css">
#odesk-widget {
min-height: 600px !important;
}
</style>
<!-- MANDATORY - DO NOT REMOVE - THIS IS THE WIDGET APPLICATION -->
<!-- This script manipulates the DOM tree to show the results in the listing
that corresponds to the configuration parameters defined below. -->
<script type="text/javascript" src="https://cdn-widget3.odeskps.com/static/widget-loader.js"></script>
<!-- This is where configuration parameters are set -->
<script type="text/javascript">
(new oDeskWidget()).contractors({
'q': 'php, mysql, api',
'c1': 'Web Development',
'fb': '4.5 - 5.0 Stars',
'id': 'odesk-widget',
'perPage': 4,
'clientId': 'ucoz'
});
</script>


ok , I will unblock the two sites

Added (2013-08-30, 1:27 PM)
---------------------------------------------
but,after the release, there is always the problem with IE8
Excuse me, I do not speak English well

Added (2013-08-30, 1:37 PM)
---------------------------------------------
I think this script https://cdn-widget3.odeskps.com/static/widget-loader.js
has a relationship with the administration panel

Added (2013-08-30, 2:00 PM)
---------------------------------------------
before the blockage of this site; http://front.facetz.net,
I found this cookie ;
http://front.facetz.net/collect?source=openstat&id=2324925&previous_url=http%3A%2F%2Fyasa.ucoz.com%2Fpanel%2F%3Fa%3Dentries%3Bm%3Dsi&rn=0.39620135289190294&check_cookie=yes

Added (2013-08-30, 2:43 PM)
---------------------------------------------
I think ucoz has a relationship with
https://cdn-widget3.odeskps.com

this is a content of their page
code-for-adminpanel

clientId': 'ucoz'

<div class="odesk-contractor-listing" id="odesk-widget">
<!-- MANDATORY - DO NOT REMOVE - THIS IS THE STYLE OF WIDGET APPLICATION
User can override CSS classes by including own CSS after this one -->
<link rel="stylesheet" type="text/css" href="https://cdn-widget3.odeskps.com/static/default_widget_look.css" />
<style type="text/css">
#odesk-widget {
min-height: 600px !important;
}
</style>
<!-- MANDATORY - DO NOT REMOVE - THIS IS THE WIDGET APPLICATION -->
<!-- This script manipulates the DOM tree to show the results in the listing
that corresponds to the configuration parameters defined below. -->
<script type="text/javascript" src="https://cdn-widget3.odeskps.com/static/widget-loader.js"></script>
<!-- This is where configuration parameters are set -->
<script type="text/javascript">
(new oDeskWidget()).contractors({
'q': 'php, mysql, api',
'c1': 'Web Development',
'fb': '4.5 - 5.0 Stars',
'id': 'odesk-widget',
'perPage': 4,
'clientId': 'ucoz'
});
</script>

Added (2013-10-05, 11:10 AM)
---------------------------------------------
my site is on s32, in server thread it shows as okey but i cant access it and on http://www.isitdownrightnow.com/ shows that its down for everyone and this isnt the first time in weeks time when its like this sad

Added (2013-10-05, 11:12 AM)
---------------------------------------------
my site is on s32, in server thread it shows as okey but i cant access it and on http://www.isitdownrightnow.com/ shows that its down for everyone and this isnt the first time in weeks time when its like this sad

Post edited by ZALTA1990 - Saturday, 2013-10-05, 5:09 PM
Sunny
Posts: 9296
Reputation: 456

Message # 792 | 11:22 AM
Quote (ZALTA1990)
but,after the release, there is always the problem with IE8
Excuse me, I do not speak English well


So, what is the exact problem?

Quote (ZALTA1990)
my site is on s32, in server thread it shows as okey but i cant access it and on http://www.isitdownrightnow.com/ shows that its down for everyone and this isnt the first time in weeks time when its like this sad


Please provide the address of the website.

I'm not active on the forum anymore. Please contact other forum staff.
minhquy888pham
Posts: 14
Reputation: 0

Message # 793 | 4:02 PM
Actually my website http://kenhtruyen.com/ also has stopped loading, just keeps connectin all the time... And this is not only for me, many other people have reported that my site is down for no reason. Oh, and this has happened a few more times in the past too. Now this is second time today, and yesterday it happened once. Is there something wrong with ucoz servers?

and http://dmon.com ,too

expect the engineering department to help me repair immediately. Website we can not stop working even for 1s
Sunny
Posts: 9296
Reputation: 456

Message # 794 | 9:40 AM
minhquy888pham, at the moment your website loads fine. If you have the problem again, please contact me via PM since its not actually uCoz-related.
I'm not active on the forum anymore. Please contact other forum staff.
yasa
Posts: 17
Reputation: 0

Message # 795 | 10:49 PM
salut
can you remove this script or modify it
http://pay-hit.com/s.js?t=785&div=_ph785&country_code=US&ref=

http://developers.google.com/speed....coz.com

Résumé des suggestions
Votre page contient 1 ressources de script qui bloquent l'affichage de votre page, et donc le retardent.

Aucune partie du contenu situé au-dessus de la ligne de flottaison sur votre page n'a pu être affichée avant que le chargement des ressources suivantes n'ait été terminé. Essayez de différer le chargement des ressources qui bloquent votre page, de les charger de manière asynchrone, ou d'intégrer les parties essentielles de ces ressources directement dans le code HTML.

Supprimez les ressources JavaScript qui bloquent l'affichage :
http://pay-hit.com/s.js?t=785&div=_ph785&country_code=US&ref=
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