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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


bodbreed
Posts: 313
Reputation: 1

Message # 1081 | 1:02 AM 2014-12-04
Is server 57 down?
Sunny
Posts: 9296
Reputation: 456

Message # 1082 | 4:21 PM 2014-12-04
kankukong, server s57 was temporarily inaccessible due to maintenance. At the moment it is working in its regular mode. Please accept our apologies for the inconvenience.
I'm not active on the forum anymore. Please contact other forum staff.
Davor24
Posts: 330
Reputation: 10

Message # 1083 | 9:35 PM 2014-12-04
Error 500: http://prntscr.com/5d9jhf
Date: 4.12.2014
Time: 10:30 PM (+1GMT)
Sunny
Posts: 9296
Reputation: 456

Message # 1084 | 5:07 PM 2014-12-05
Davor24, forwarded to the techs.
I'm not active on the forum anymore. Please contact other forum staff.
Davor24
Posts: 330
Reputation: 10

Message # 1085 | 5:15 PM 2014-12-06
Error 500: http://prntscr.com/5dv1r7
Date: 5.12.2014
Time: 6:05, 6:15 PM (+1GMT)
joexyz
JOE-vascript
Posts: 1768
Reputation: 78

Message # 1086 | 6:50 PM 2014-12-06
Davor24, forwarded.
hey i'm joe and i do not work for the company anymore, please contact tech support for help!

sometimes i lurk here
Davor24
Posts: 330
Reputation: 10

Message # 1087 | 7:22 PM 2014-12-07
Error 500: http://prntscr.com/5e9y9k
Date: 7.12.2014
Time: 8.20 PM

Since this error 500 happens (as it seams) only on S48 maybe uCoz should transfer sites from S48 to some other server because even after two months support can't solve the problem. smile
Sunny
Posts: 9296
Reputation: 456

Message # 1088 | 2:01 PM 2014-12-08
Davor24, this is not a server specific problem, and the technical team is working to resolve it. There are considerable improvements, but there is still some work to do. Please accept our apologies for the inconvenience.
I'm not active on the forum anymore. Please contact other forum staff.
Mediamaster
Posts: 7
Reputation: 0

Message # 1089 | 5:15 PM 2014-12-08
Error 500: http://prntscr.com/5el9jj
Date: 8.12.2014
Time: almost all day
Ed05
Posts: 556
Reputation: 7

Message # 1090 | 5:20 PM 2014-12-08
Sunny, i have problem on s104 server, the loading time is too long . Especialy when i add enteries and wait to redirect to added enteries. I count approximately 15-20 sec needs to load the page.
!
Davor24
Posts: 330
Reputation: 10

Message # 1091 | 5:29 PM 2014-12-08
Error 500 http://prntscr.com/5elh6t
Date: 8.12.2014
Time: 6:25 PM (+1 GMT)
Sunny
Posts: 9296
Reputation: 456

Message # 1092 | 4:06 PM 2014-12-09
Mediamaster, if you provide at least one or two exact time intervals when the problem occurs, it will help a lot.

Ed05, website URL? Time when it happens? Any 500 errors or just slow loading?

Davor24, thank you for providing the info, it really helps.
I'm not active on the forum anymore. Please contact other forum staff.
Davor24
Posts: 330
Reputation: 10

Message # 1093 | 9:43 PM 2014-12-09
Sunny, tnx, hope it will help to solve this soon. smile

Error 500: http://prntscr.com/5f1z0g
Date: 9.1.2014
Time: 10:40
Mar1aN
Posts: 192
Reputation: 3

Message # 1094 | 10:26 PM 2014-12-09
My website isn't loading!
Poze haioase
Learn to code
Manage tasks and notes
Ed05
Posts: 556
Reputation: 7

Message # 1095 | 3:38 PM 2014-12-10
Sunny, just loading about 10 to 20 seconds. No error 500 page.Server s104. Time 16:37 am
Eddited:It happend again now 5:28 am (long load time)
Now i got error page http://prntscr.com/5fbbgl 6:36 am
!
Post edited by Ed05 - Wednesday, 2014-12-10, 5:37 PM
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