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| Forum moderator: bigblog |
| uCoz Community General Information First Steps with uCoz Can't connect to a uCoz website (server is not available, site is down, site inaccessible) |
| Can't connect to a uCoz website |
 Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1 When posting messages here, make sure that the website is inaccessible for everyone and not just for you.
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Quote Davor24 (  )Sunny, tnx for the answer, if tech support can't resolve this any time soon then please tell me is there any way to transfer my site to other server? Please understand that this is becomes irritating, error 500 every single night for last 2 weeks and more (even at this point again error 500). Users begin to complain, become offensive, facebook and mail are full (and i mean full) of complaints. I have a lot of users around 80k per day so this is a huge problem for me. My website have visit : 60k / day so this error 500 is a huge problem for me too. it occurs continuously in 4 days at the moment , issue still happening and has not fixed |
Davor24, I can assure you that we are well aware of the problem and its resolution has a very high priority at the moment. Please keep us updated on whether the error persists on your website or if it gets better (don't forget that the data we need are URL, screenshot, exact time).
hunh, your website is blocked because of Trojan-Dropper.VBS.Agent.bp at http://tamlinh.ucoz.com/board....1-0-883 kankukong, your problem is a bit different, and the techs will get to it, please be patient. I'm not active on the forum anymore. Please contact other forum staff.
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Sunny, Can you tell me how long should i wait ???
issuse occurred during the 5 days actually, it harm me too much hope the technical team take a moment to process it helped me , because I think this issue does not spend much time editing Please, Thanks so much |
As requested i inform you when i have error 500. It is in progress right now, +2 GMT 9:10 PM, http://prntscr.com/54102s
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Quote Sunny ( )kankukong, I'll check with the techs. Unfortunately since your website is not hosted with uCoz, it takes more time. techniques have found a bug and help me solve this yet ?? because waiting too long so I can require a full backup of data from kenhtruyen.dmon.com to kenhtruyen.ucoz.com ?? I have purchased packages kenhtruyen.dmon.com The "Basic" paid package 15 $46.35 Active 21/01/2016 3:00:00 So Have i kept premium account ?? and My data files nearly 1gb , how can I upload via ftp ?? because ftp can not upload files that are larger and Available disk space in kenhtruyen.dmon.com is : 4683 Mb so i have kept available space disk ??? Please Help Me COntact with me via Facebook or email : kenhtruyen@gmail.com Quickly please , Thanks Post edited by kankukong - Saturday, 2014-11-08, 5:49 AM
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kankukong, if you wish to transfer your site from DMON to uCoz PM Sunny and she'll be able to assist in the process.
Jack of all trades in development, design, strategy.
Working as a Support Engineer. Been here for 13 years and counting. |
One of your users cant open hes website for 3 month and he cant post threads here, he told me that in pm and im writing this cause of that. This is website http://maslovare.ucoz.net
Profile http://forum.ucoz.com/index/8-17604 !
Post edited by Ed05 - Tuesday, 2014-11-11, 2:49 AM
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