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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Ed05
Posts: 556
Reputation: 7

Message # 1141 | 11:30 PM
This happening whole last week.
Quote
This webpage is not available.
And always in this time
0:31:43 a.m
(GMT + 1:00)but now I can not access the website whole 10 minutes and still can not.
Finally i access to the website
Attachments: 2030265.png (20.9 Kb)

!
Post edited by Ed05 - Sunday, 2015-01-18, 4:54 AM
Sunny
Posts: 9296
Reputation: 456

Message # 1142 | 12:43 PM
Ed05, at the moment the website loads fine. If the website is inaccessible again, try to run a traceroute.
I'm not active on the forum anymore. Please contact other forum staff.
EWindfield
Posts: 20
Reputation: 0

Message # 1143 | 11:59 AM
Please check, s52 seen to be down now
doc123
Posts: 7
Reputation: 0

Message # 1144 | 3:11 PM
Anyone who concerns

Plz help, my website http://boshiju.ucoz.com cannot be connected. there is no trace result at all , maybe it's error 404, i don't know.

Plz help, waiting for response.....

Thank you guys so much!
Sunny
Posts: 9296
Reputation: 456

Message # 1145 | 3:32 PM
EWindfield, server s52 is under a DDoS attack, our technical specialists are working to resolve the issue.

doc123, your website is also hosted on s52.

I'm not active on the forum anymore. Please contact other forum staff.
fztm
Posts: 11
Reputation: 0

Message # 1146 | 9:09 AM
cant connect to my website 3.53(GMT+7) 10 minutes websites still can not access
Attachments: 0761662.jpg (158.6 Kb)
Post edited by fztm - Sunday, 2015-01-25, 9:12 AM
Sunny
Posts: 9296
Reputation: 456

Message # 1147 | 3:41 PM
fztm, the issue has been forwarded to the technical team.
I'm not active on the forum anymore. Please contact other forum staff.
Demon000
Posts: 5
Reputation: 0

Message # 1148 | 5:14 PM
login.uid.me is down.
Website works fine.
Davor24
Posts: 330
Reputation: 10

Message # 1149 | 5:40 PM
Error 500 (moderators on site tell me it last for a few hrs now): http://prntscr.com/5ylc1e

Date: 29.1.2015
Time: 6:40 PM +1GMT
Sunny
Posts: 9296
Reputation: 456

Message # 1150 | 10:26 AM
Demon000, yes, there were temporary technical problems on one of the registration servers. Now uID is working in its regular mode.

Davor24, I have forwarded the info.

I'm not active on the forum anymore. Please contact other forum staff.
Davor24
Posts: 330
Reputation: 10

Message # 1151 | 9:15 PM
Error 500: http://prntscr.com/5zxiqr
Date: 2.1.2015
Time: 11 PM (+1GMT)
Added (2015-02-02, 7:28 PM)

Error 500 on both of my site's: http://prntscr.com/609j56 http://prntscr.com/609j98
Date: 2.2.2015
Time: 8:20 PM (+1GMT)

Until now error 500 has last for a few min now it last for hours, instead of solution after almost half a year things are even worse then at the beginning. It has become impossible to work on site in night hours or even for our users to use sites during that time, i really don't know how tech support can't figure this problem for half of the year already.
Sunny
Posts: 9296
Reputation: 456

Message # 1152 | 2:52 PM
Davor24, all provided data has been forwarded to the technical team.
I'm not active on the forum anymore. Please contact other forum staff.
Davor24
Posts: 330
Reputation: 10

Message # 1153 | 2:24 PM
Error 500 http://prntscr.com/60ykuj

Date: 4.2.2015
Time: 3:22 PM +1GM
ocina
Posts: 2
Reputation: 0

Message # 1154 | 7:31 AM
Unfortunately the domain is currently unavailable due to ongoing technical difficulties from what I can determine relating to the domain transfer to a number of our systems. We are actively investigating a resolution to this issue and I'll update users as soon as I have further information.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 1155 | 7:52 AM
ocina, what domain are you talking about?
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
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