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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Gpro
Posts: 15
Reputation: 0

Message # 136 | 3:46 PM 2011-06-29
Sure, http://www.gunpowdergames.ucoz.com/ but it's redirecting to the .co.cc one sad
Blazer
Posts: 310
Reputation: 25

Message # 137 | 3:46 PM 2011-06-29
Gpro, maybe the tracing helps ...... check this thread and follow the steps and paste the result here
If i helped you + My Reputation and Give me an Award.
Natashko
Posts: 3366
Reputation: 171

Message # 138 | 3:47 PM 2011-06-29
Gpro, Your domain has incorrect set of DNS servers. The following list of DNS servers must be applied: ns1.ucoz.net, ns2.ucoz.net
You may change them in the Control panel (or Personal account) of the domain name (where you have bought that domain).
Gpro
Posts: 15
Reputation: 0

Message # 139 | 3:47 PM 2011-06-29
Okay guys, looks like the problems are NOT the servers, my site has been report for "bad" stuff, this is what I got from .co.cc (they've blocked my website/domain):

"Sorry, you have reached a domain that is no longer accessible due to one or more of the following:
- A reported spammer site

- A reported Phishing Site: A site designed to trick the user into giving up user name and passwords.

- A site which contains malware

- A site that currently contains a lot of spam

- The user entered HTML syntax was inaccurate.

If you believe, you have received this message in error, please contact customer support click here."

Ehm, I never did all of those stuff yet I'm reported for them, shall I get that domain back again? (like, delete the domain, then get it again?)
Post edited by Gpro - Friday, 2011-06-03, 4:39 PM
Blazer
Posts: 310
Reputation: 25

Message # 140 | 3:47 PM 2011-06-29
Gpro, ok ... i think i know a way to fix this problem , register another domain name and login to your CONTROL PANEL and then go to DOMAIN ATTACHMENT and attach the new domain. tell me if it works... and maybe you can delete the domain and get it again

Added (2011-06-03, 11:25 Am)
---------------------------------------------
it worked ?

If i helped you + My Reputation and Give me an Award.
Post edited by Blazer - Friday, 2011-06-03, 4:55 PM
loopy
Posts: 3
Reputation: 0

Message # 141 | 3:47 PM 2011-06-29
Hey, i just started using this service about a 4 days ago, and i went to go edit my website (www.nationalarmyftp.ucoz.com) yesterday and it didnt load the page. So i just tried to go directly to my website not using CP but it still didnt work. I thought "O i will just try tomarrow they are probably doing somthing to the server." So today i went to check and its still down, so any ideas?
Blazer
Posts: 310
Reputation: 25

Message # 142 | 3:47 PM 2011-06-29
loopy, www.nationalarmyftp.ucoz.com is working fine.
If i helped you + My Reputation and Give me an Award.
loopy
Posts: 3
Reputation: 0

Message # 143 | 3:47 PM 2011-06-29
Thats really weird, when i try to open it it just says "connecting...." for a couple minutes and the says problem loading page.

EDIT: i just went to http://www.downforeveryoneorjustme.com/ and checked it and it says its just me but why cant i go to my website?
Post edited by loopy - Saturday, 2011-06-04, 4:54 PM
Blazer
Posts: 310
Reputation: 25

Message # 144 | 3:48 PM 2011-06-29
loopy, i just went to http://www.downforeveryoneorjustme.com/ and checked it too and it says it is down for just me , that site is wrong , your site is working fine.
If i helped you + My Reputation and Give me an Award.
Animorph
Posts: 2856
Reputation: 189

Message # 145 | 3:48 PM 2011-06-29
loopy, As far as i'm aware there are not any servers offline or down at the moment , and yes your site works perfectly for me to.
To busy building a passive income online ;)
loopy
Posts: 3
Reputation: 0

Message # 146 | 3:48 PM 2011-06-29
Thats weird because its not letting go to it, i cant even use CP
Post edited by loopy - Saturday, 2011-06-04, 7:57 PM
Gpro
Posts: 15
Reputation: 0

Message # 147 | 3:48 PM 2011-06-29
Blazer, thanks for your help, but looks like .co.cc wants me to pay now, I just detached the .co.cc domain, now I'm sticking with the .ucoz.com domain until I have enough money to buy a proper domain, thanks all of you, the thread may be closed now.
Blazer
Posts: 310
Reputation: 25

Message # 148 | 3:48 PM 2011-06-29
Gpro, you can use .tk domain instead of .co.cc
If i helped you + My Reputation and Give me an Award.
Natashko
Posts: 3366
Reputation: 171

Message # 149 | 3:48 PM 2011-06-29
loopy, we have checked your website and it works fine. There were no server problems at our end as well. If you still have some problems we recommend to do the tracing of the website and sent us the results. See the instructions here: http://forum.ucoz.com/forum/30-2310-1
mati
Posts: 3
Reputation: 0

Message # 150 | 3:49 PM 2011-06-29
Hello Support team, please help, i can't access my site ecashonline.ucoz.com
what happened? sad
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