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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Mark-ucoz-co-uk
Posts: 134
Reputation: 0

Message # 1411 | 7:58 AM
Quote Gromov ()
Mark-ucoz-co-uk, Actually it is a server issue and it's posted at the separate thread: http://forum.ucoz.com/forum/3-14706-1#85106

P.S.: Unfortunately, but Sunny doesn't work here anymore.

Thanks for the information oh & sorry to hear that!

Check Out Rservices & RandomAndroid at: http://http://www.randomness-fun.com/ Hosted by Ucoz also come come check out our official Android IRC chat room at: http://www.randomness-fun.com/index/rservices_irc_chat/0-34
Gromov
Posts: 616
Reputation: 14

Message # 1412 | 8:12 AM
Mark-ucoz-co-uk, anytime.
Mark-ucoz-co-uk
Posts: 134
Reputation: 0

Message # 1413 | 8:44 AM
Quote Gromov ()

Any ideas as to how long it will be before the server is back up or?

Check Out Rservices & RandomAndroid at: http://http://www.randomness-fun.com/ Hosted by Ucoz also come come check out our official Android IRC chat room at: http://www.randomness-fun.com/index/rservices_irc_chat/0-34
Gromov
Posts: 616
Reputation: 14

Message # 1414 | 11:54 AM
Mark-ucoz-co-uk, unfortunately but no, not even an approximate time.
Gromov
Posts: 616
Reputation: 14

Message # 1415 | 12:26 PM
Mark-ucoz-co-uk, it's done the server is back online.
Mark-ucoz-co-uk
Posts: 134
Reputation: 0

Message # 1416 | 4:54 PM
Quote Gromov ()

Thanks for all your help and information. I always love how helpful people at ucoz are.

Check Out Rservices & RandomAndroid at: http://http://www.randomness-fun.com/ Hosted by Ucoz also come come check out our official Android IRC chat room at: http://www.randomness-fun.com/index/rservices_irc_chat/0-34
Gromov
Posts: 616
Reputation: 14

Message # 1417 | 5:54 AM
Mark-ucoz-co-uk, Anytime)
Elui
Posts: 1
Reputation: 0

Message # 1418 | 5:14 PM
Hello
You know what happened to s107 because it's not available for about 2 hours?
Gromov
Posts: 616
Reputation: 14

Message # 1419 | 4:52 AM
Elui, Due to the technical issues on the Server 107 it was reloaded. At the moment everything is working in its regular mode.
anoli
Posts: 5
Reputation: 0

Message # 1420 | 2:54 PM
Dear Administrators!
I would like to ask for your help. I can't enter to my ucoz website. Anyone else can't open it either.
Here is the link http://www1.widgetserver.com/?subid4=1540219253.0173452343&kw=watch+TV&KW1=Dedicated%20Servers&KW2=Help%20Desk%20Support%20Software&searchbox=0&domainname=0&backfill=0
and here is a PrtSc that I made

Could you help me to fix it, pls? What's the problem? Thanks in advance
Attachments: 5260927.png (83.4 Kb)
Gromov
Posts: 616
Reputation: 14

Message # 1421 | 6:03 AM
anoli, please specify the technical URL of your website.
anoli
Posts: 5
Reputation: 0

Message # 1422 | 6:01 PM
anoli.ucoz.com
joexyz
JOE-vascript
Posts: 1770
Reputation: 78

Message # 1423 | 6:26 PM
anoli, you need to remove the following code:
Code
<script type="text/javascript" src="http://cdn.widgetserver.com/syndication/subscriber/InsertWidget.js"></script><script type="text/javascript">if (WIDGETBOX) WIDGETBOX.renderWidget('b6f58a08-da35-4503-b5c5-392bb8cc55c1');</script>

hey i'm joe and i do not work for the company anymore, please contact other staff or tech support
icon by ch-chau

sometimes i lurk here
anoli
Posts: 5
Reputation: 0

Message # 1424 | 5:48 PM
Thanks for the advice, the problem is that I can't sign in to my website. sad So I don't know how can I remove that code. Any idea, pls?
Gromov
Posts: 616
Reputation: 14

Message # 1425 | 8:20 AM
anoli, contact the support team

or you can try to actually recover the password via the recovery form at https://uid.me/remind_pass/
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