Forum moderator: bigblog |
uCoz Community General Information First Steps with uCoz Can't connect to a uCoz website (server is not available, site is down, site inaccessible) |
Can't connect to a uCoz website |
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1 When posting messages here, make sure that the website is inaccessible for everyone and not just for you.
|
I cant get into control panel it has been working up to a few days ago and i have not been able to get into with my laptop and there is other people that cant get into it either we are getting calls that the website is not working it keeps timing out it is not on our end. I have tried all that is listed and it still does not work. I cant even get to the page to send a message to tech support. Can you get in to the cp and can you move the website to a different server. Thanks
|
Skullworks,
Quote (Skullworks) I cant get into control panel it has been working up to a few days ago and Are you saying that you can get into your website, but not CP? Provide the error text you see, when logging in. Quote i have not been able to get into with my laptop have you tried other computers or operating system like I suggested you. What were the results? It is very useful to try to connect to your website by means of another network provider for testing purposes. Quote (Skullworks) we are getting calls that the website is not working What calls? From whom? as far as I am aware there are only 2 users at your website. Quote (Skullworks) Can you get in to the cp and can you move the website to a different server. Unfortunately, it is not possible. Your website works normally. If you still have some problems we recommend to do the tracing of the website and sent us the results. See the instructions here: http://forum.ucoz.com/forum/30-2310-1 |
Wallhard, and others see the information here: http://forum.ucoz.com/forum/3-8363-80028-16-1311158801
|
hey
a fellow admin on www.forumleb.com had the same problem that i had. he is the only one who can't access the site, after deleting cookies reseting the modem, turning off firewall.... still not working this is his ip 194.126.14.101 can any one check it ? he can't access forumleb.com thank you. |
Yup, I run a video game community and have made our own website here at ucoz. 1/2 of my members cannot connect.
My website: skyeden.ucoz.com The website I made this for the video game minecraft. The community I run has over 30 players. I have used ucoz before and setting up this website was a breeze. Unfortunately for unknown reasons, some of my players cannot connect here. I have read and understood the conversation in this post. I will try telling my members to: Quote Make sure that cookies are accepted by the browser, clear the cookies history; check whether JavaScript is enabled in your browser; clear the cache (temporary files) of the browser Post edited by Jungalist81 - Friday, 2011-07-22, 8:35 PM
|
Hey i can access other ucoz sites normaly an admin user had the same problem but now it's fixed but not on my ip and there are another ip we didn't open the admin user on it and did give me the
ERROR The requested URL could not be retrieved While trying to retrieve the URL: http://www.forumleb.com/ The following error was encountered: * Connection to 195.216.243.51 Failed The system returned: (60) Operation timed out The remote host or network may be down. Please try the request again. green55 My IP Address Is: 194.126.14.101 And about my tracert result for the site Quote Tracing route to www.forumleb.com [195.216.243.51] over a maximum of 30 hops: 1 * * * Request timed out. 2 * * * Request timed out. 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. |
Hi you say this
'Davutcankrks, please provide the URls of the websites you are referring to. Which error text do you see, when entering the website and its CP. If you can't connect a website - this thread is for you: http://forum.ucoz.com/forum/6-13752-3#68379 Please continue there. ' Error Text: Oops! Google Chrome could not connect to kanitsizgercekl.at.ua Suggestions: Go to at.ua Try reloading the page Search on Google: Added (2011-08-09, 8:32 Am) |
| |||