Can't connect to a uCoz website

Natashko

Posts: 3366

Reputation: 171

Message # 1 | 3:23 PM 2011-06-29

Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1

When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

Provide the link to the inaccessible website.
Specify its server number if you know it.
Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
Indicate your IP address
If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310

Animorph

Posts: 2856

Reputation: 189

Message # 226 | 11:44 AM 2011-07-20

Wallhard, the whole datacenter is offline and 50% of servers are located there. But don't worry This will be solved as soon as possible.

To busy building a passive income online ;)

Natashko

Posts: 3366

Reputation: 171

Message # 227 | 11:47 AM 2011-07-20

Wallhard, and others see the information here: http://forum.ucoz.com/forum/3-8363-80028-16-1311158801

allbyone

Posts: 4

Reputation: 0

Message # 228 | 5:48 PM 2011-07-20

hey
a fellow admin on www.forumleb.com had the same problem that i had. he is the only one who can't access the site, after deleting cookies reseting the modem, turning off firewall.... still not working
this is his ip 194.126.14.101
can any one check it ? he can't access forumleb.com

thank you.

Animorph

Posts: 2856

Reputation: 189

Message # 229 | 9:56 AM 2011-07-21

allbyone, I tested it and your website works fine for me . and all the other PC's I have nearby.

To busy building a passive income online ;)

Wallhard

Posts: 14

Reputation: 0

Message # 230 | 9:59 AM 2011-07-21

Yes, now it's working fine.

Animorph

Posts: 2856

Reputation: 189

Message # 231 | 10:11 AM 2011-07-21

Wallhard, Then it had something to do with the server problem in uCoz yesterday I think that that has been solved now.

To busy building a passive income online ;)

Jungalist81

Posts: 7

Reputation: 0

Message # 232 | 8:32 PM 2011-07-22

Yup, I run a video game community and have made our own website here at ucoz. 1/2 of my members cannot connect.
My website: skyeden.ucoz.com

The website I made this for the video game minecraft. The community I run has over 30 players. I have used ucoz before and setting up this website was a breeze. Unfortunately for unknown reasons, some of my players cannot connect here.

I have read and understood the conversation in this post. I will try telling my members to:

Quote

Make sure that cookies are accepted by the browser, clear the cookies history; check whether JavaScript is enabled in your browser; clear the cache (temporary files) of the browser

Post edited by Jungalist81 - Friday, 2011-07-22, 8:35 PM

allbyone

Posts: 4

Reputation: 0

Message # 233 | 1:17 PM 2011-07-23

Hey i can access other ucoz sites normaly an admin user had the same problem but now it's fixed but not on my ip and there are another ip we didn't open the admin user on it and did give me the

ERROR
The requested URL could not be retrieved

While trying to retrieve the URL: http://www.forumleb.com/

The following error was encountered:

* Connection to 195.216.243.51 Failed

The system returned:

(60) Operation timed out

The remote host or network may be down. Please try the request again. green55

My IP Address Is: 194.126.14.101

And about my tracert result for the site

Quote

Tracing route to www.forumleb.com [195.216.243.51]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Natashko

Posts: 3366

Reputation: 171

Message # 234 | 1:16 PM 2011-07-25

allbyone, the results of this tracing clearly mean that the problems are at your provider's end. Forward your complaints there.

allbyone

Posts: 4

Reputation: 0

Message # 235 | 9:10 AM 2011-08-02

Dear Sir,

Regarding your request of talking to our ISP and resolving the problem we find that you blocked most of the Ip of my ISP
Example : 194.126.14.101
194.126.21.9
194.128.24.53

lilu

Posts: 70

Reputation: 6

Message # 236 | 12:46 PM 2011-08-02

We do not block your IPs and you website is available at the moment.

Post edited by lilu - Tuesday, 2011-08-02, 2:24 PM

Davutcankrks

Posts: 6

Reputation: 0

Message # 237 | 2:32 PM 2011-08-09

Hi you say this
'Davutcankrks, please provide the URls of the websites you are referring to. Which error text do you see, when entering the website and its CP.
If you can't connect a website - this thread is for you: http://forum.ucoz.com/forum/6-13752-3#68379 Please continue there. '

Error Text:
Oops! Google Chrome could not connect to kanitsizgercekl.at.ua
Suggestions:
Go to at.ua
Try reloading the page
Search on Google:

Added (2011-08-09, 8:32 Am)
---------------------------------------------
If I Try Entry Site This Text:
Bu web sayfası kullanılamıyor
kanitsizgercekl.at.ua uzun süre yanıt vermediğinden Google Chrome, web sayfasını yükleyemedi. Web sitesi kapalı olabilir veya İnternet bağlantınızla ilgili sorun yaşıyor olabilirsiniz.
Aşağıda bazı önerileri görebilirsiniz:
Bu web sayfasını daha sonra yeniden yükle.
İnternet bağlantınızı kontrol edin. Kullanıyor olabileceğiniz tüm yönlendirici, modem veya diğer ağ cihazlarını yeniden başlatın.
Google Chrome uygulamasını güvenlik duvarınızda veya virüsten koruma yazılımınızın ayarlarında izin verilen programlara ekleyin. Uygulama zaten izin verilen programlar arasındaysa izin verilen programlar listesinden silip tekrar eklemeyi deneyin.
Proxy sunucu kullanırsanız, proxy sunucunun çalışıyor olduğundan emin olmak için proxy ayarlarınızı kontrol edin veya ağ yöneticinizle bağlantı kurun. Proxy sunucu kullanmıyor olmanız gerektiğine inanıyorsanız, proxy ayarlarınızı düzenleyin: ingiliz anahtarı menüsü > Seçenekler > Gelişmiş Seçenekler > Proxy ayarlarını değiştir... > LAN Ayarları seçeneğine gidin ve "Yerel ağınız için proxy sunucu kullan" onay kutusunu seçin.

Natashko

Posts: 3366

Reputation: 171

Message # 238 | 2:41 PM 2011-08-09

Davutcankrks, if you want to speak Turkish - do it here: http://forum.ucoz.com/forum/28-149-1 Otherwise, use English only.
I have checked the website and it works normally. If you still have some problems we recommend to do the tracing of the website and sent us the results (do it when you can not connect to the site). See the instructions here: http://forum.ucoz.com/forum/30-2310-1

gadget

Posts: 65

Reputation: 3

Message # 239 | 2:42 PM 2011-08-09

Davutcankrks, your website is working good. Recently I had visit your website, working fine, this is your
http://kanitsizgercekl.at.ua
Website.

problem is with your web browse, try it in firefox or intrnet browser.

Happiness comes to those who are moving toward something they want very much to happen. And it almost always involves making someone else happy.

LOL
Gadget

Davutcankrks

Posts: 6

Reputation: 0

Message # 240 | 2:49 PM 2011-08-09

Okey ı think problem at my computer thanks and can ı ask question
how ı disable email activation on registering?

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