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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


vucelic
Posts: 13
Reputation: 0

Message # 706 | 1:41 AM
ip changed for me

Added (2013-07-26, 9:09 AM)
---------------------------------------------
Since ip address is changing for me all the time, and I have to change A records parallel, can I put a CNAME of ucoz subdomain instead of A records at my domain provider?
Will it work and is it possible?

Added (2013-07-26, 7:41 PM)
---------------------------------------------
images not loading from http://q053.ucoz.net/ for my site
and ajax and javascript not working

Post edited by vucelic - Friday, 2013-07-26, 2:44 PM
MitzZa1349
Posts: 22
Reputation: 0

Message # 707 | 10:13 AM
s26 is going down when i'm uploading more than 30-40 avatars with multiuploading tool, with a few seconds interval, on 7 websites.

It is the 3rd time it happens, at first i wasn't sure, but now i am. Next time i will upload max 20 avatars at once, or you can solve the problem. sad

avatarjungle.com
Code

Tracing route to www.avatarjungle.com [195.216.243.26]
over a maximum of 30 hops:

     1    <1 ms    <1 ms    <1 ms  my.router [192.168.1.1]
     2     1 ms     4 ms     1 ms  188-173-168-1.next-gen.ro [188.173.168.1]
     3     1 ms     1 ms     1 ms  188-173-96-5.next-gen.ro [188.173.96.5]
     4     8 ms     5 ms     5 ms  92.86.7.233
     5    39 ms    39 ms    39 ms  10.0.224.9
     6    40 ms    39 ms    41 ms  10.0.221.165
     7    42 ms    40 ms    41 ms  10.0.241.150
     8    43 ms    42 ms    42 ms  cat01.Frankfurt.gldn.net [80.81.192.243]
     9    78 ms    77 ms    77 ms  pe06.Moscow.gldn.net [79.104.235.82]
    10    80 ms    80 ms    91 ms  82.142.171.182
    11    79 ms    79 ms    78 ms  185.17.28.2
    12     *        *        *     Request timed out.
    13     *        *        *     Request timed out.
    14     *        *        *     Request timed out.
    15     *        *        *     Request timed out.
    16     *        *        *     Request timed out.
    17     *        *        *     Request timed out.
    18     *        *        *     Request timed out.
    19     *        *        *     Request timed out.
    20     *        *        *     Request timed out.
    21     *        *        *     Request timed out.
    22     *        *        *     Request timed out.
    23     *        *        *     Request timed out.
    24     *        *        *     Request timed out.
    25     *        *        *     Request timed out.
    26     *        *        *     Request timed out.
    27     *        *        *     Request timed out.
    28     *        *        *     Request timed out.
    29     *        *        *     Request timed out.
    30     *        *        *     Request timed out.

Trace complete.

Post edited by MitzZa1349 - Saturday, 2013-07-27, 12:45 PM
vucelic
Posts: 13
Reputation: 0

Message # 708 | 10:33 AM
my subdomain is redirecting now to some Rostelekom???
donce
Posts: 41
Reputation: 0

Message # 709 | 12:08 PM
On my site java scripts and ucoz icons doesnt works.
Why?
Whats happened now?

Control panel load in some crazy version. Nothing cant see normal. Everything is there but not even one picture loads.

Can anybody explain this situation?

Thanks

http://filmofil.ucoz.com/
Post edited by donce - Saturday, 2013-07-27, 12:14 PM
vucelic
Posts: 13
Reputation: 0

Message # 710 | 12:16 PM
for me too, it's s52
Vorpal
Posts: 82
Reputation: 3

Message # 711 | 1:00 PM
Server s52

Control panel access impossible.
Login also impossible.

Everyone likes reliable servers with ddos protection.

It's obvious someone is attacking the servers.
Maybe he should go to jail. Is uCoz doing anything in this regard ?
vucelic
Posts: 13
Reputation: 0

Message # 712 | 4:14 PM
Agree with you Vorpol
to access control panel try
login
site name/admin
common settings
site name/panel/?a=setup
tech support
site name/panel/?a=support

...
and try to refresh page if not working

Added (2013-07-27, 10:14 AM)
---------------------------------------------
now working fine for me on index page
Post edited by vucelic - Saturday, 2013-07-27, 5:36 PM
Vorpal
Posts: 82
Reputation: 3

Message # 713 | 4:53 PM
When trying to log in :

Server error, please try again later.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 714 | 7:26 AM
MitzZa1349, this is most likely due to the gateway timeout our servers have to prevent DDoS attacks and server overloads. How large are these files? And what exactly are you meaning by multi-uploading tool - if you are not using FTP, the servers are likely to cross the timeout threshold. I will have our technical division look into this none the less to see if there is any possible cause for error at our end.

donce, sorry for the late reply. There was a system error on said server that resulted in the system scripts being incidentally linked to a non-locatable location. The issue has now been resolved and all servers are working in standard mode.

Vorpal, vucelic, our team are working to resolve these issues surrounding s52 as best they can. Hopefully they will be resolved soon, I have no current updates apart from that they are working to resolve them ASAP.

Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Sunny
Posts: 9296
Reputation: 456

Message # 715 | 9:33 AM
Server s52 and websites on it are working correctly at the moment. If you still have any errors, please describe them and don't forget to provide website addresses.
I'm not active on the forum anymore. Please contact other forum staff.
Vorpal
Posts: 82
Reputation: 3

Message # 716 | 7:55 PM
The DDos attack on server s52 seems to have restarted.

It's impossible for the server to load anything.

Better find the people who are doing this and sue them so they spend some time in jail.

Is your company going to take legal action against such people ?

Thanks.
vucelic
Posts: 13
Reputation: 0

Message # 717 | 10:12 AM
Yes, server is down again. angry

Added (2013-07-30, 4:12 AM)
---------------------------------------------
Sunny I sent you PM

Sunny
Posts: 9296
Reputation: 456

Message # 718 | 11:58 AM
Server 52 was temporarily inaccessible due to a DDoS attack.
I'm not active on the forum anymore. Please contact other forum staff.
Vorpal
Posts: 82
Reputation: 3

Message # 719 | 8:58 PM
Everything works now
Post edited by Vorpal - Saturday, 2013-08-03, 2:51 PM
EWindfield
Posts: 20
Reputation: 0

Message # 720 | 10:50 AM
s52 down again
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