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uCoz Community » General Information » First Steps with uCoz » Can't connect to a uCoz website (server is not available, site is down, site inaccessible)
Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM 2011-06-29
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Good
Posts: 365
Reputation: 12

Message # 676 | 7:18 AM 2013-07-11
Here is the link to tracking host result from host-tracker.com.

http://host-tracker.com/check_res_ajx/13424364-0/

And below is the screenshot for your reference.
Attachments: 3792766.jpg (109.2 Kb)
sash
Posts: 1
Reputation: 0

Message # 677 | 8:29 AM 2013-07-11
Hello.I have 3 site on ucoz, but doesn't works (more than three day sad ):

http://lhtestusrbiji.ucoz.com/
http://skripte.ucoz.com/
http://hajdukovo.ucoz.com/

please tell me when it will be fixed? Thank you .
Sunny
Posts: 9296
Reputation: 456

Message # 678 | 1:33 PM 2013-07-11
Good, sash, your websites are on server s41 which is currently under emergency maintenance. Please be patient, out technical specialists are doing all possible to fix the server asap.
I'm not active on the forum anymore. Please contact other forum staff.
Venkat
Posts: 47
Reputation: 0

Message # 679 | 2:20 PM 2013-07-11
legendsinmusic.ucoz.com not working again !!!

Added (2013-07-11, 8:20 AM)
---------------------------------------------
Working now !!! :-)

Georgik
Posts: 14
Reputation: 2

Message # 680 | 8:53 PM 2013-07-11
Sunny, it is possible for me to get my site as "Index.html" and all rest of pages for uploading it to another hosting solution? (Including uCoz branding and Ads). How a maintenace could take a week? :))) I think that moving all sites hosted on that creepy s41 server to a new one (or to a s77 or s44) or another one may take smallest time that this maintenace.......:(

Yes, I know that uCoz's tehnicians works hard to solve this problem but look: smile


I love uCoz, but how can be a DDos attack solved more fastly than a maintenance? :)))) smile :)

Best regards smile with apreciation, Georgik
Attachments: 4110937.png (33.5 Kb)
I like to help out! :)
Post edited by Georgik - Thursday, 2013-07-11, 8:59 PM
Frost
Posts: 2
Reputation: 0

Message # 681 | 4:27 AM 2013-07-12
Georgik,

You might need to do a little more research on ddosing.. ddosing can destroy servers by implementing malicious codes into the packets on a victims computer which this case a server while being busy with thousands of packets per second.. Which worm there way thro and lead into more malicious attacks into the future.. just because one stops it and its over.. its really not that simple.. its like driving into a brick wall and hoping your car be in perfect condition afterwards right? no.. technicians are working on it.. just be patient.. checking to make sure nothing has been planted into the servers for future attacks or even worse data theft as personal identity.. all honestly.. ucoz uses a different type of coding to protect you and themselves from certain attacks like xxs sql injection spear phishing and so forth. Moving to a different hosting you can but you have to rebuild your website using a whole different format then what ucoz uses so to your question you cant just switch " ucoz codes " if i understood you correctly by using "$MY_CODES$"?

Have you ever worked on a car and wonder why replacing fuel injectors took you longer than a week?
its a same situation just be patient your site be up n running in no time

correct me if im wrong smile
" The quieter you become the more you hear... "
To find the answers to your own question...
Read, search, and read some more still can't find it then search some more.. still cant find it.. then ask your question

http://oddjobsthatwedo.ucoz.com
donce
Posts: 41
Reputation: 0

Message # 682 | 1:18 PM 2013-07-12
Thank you ucoz team on fast resolving this awfull situation.
Sunny and other, all of you are great people. Thaks one more time.
http://filmofil.ucoz.com/
Sunny
Posts: 9296
Reputation: 456

Message # 683 | 1:26 PM 2013-07-12
Georgik, server s41 is up already. Some disruptions are still possible, but in general the server is working in it's usual mode. Please accept our apologies for the inconvenience, our techs solved the problem as fast as it was possible.
I'm not active on the forum anymore. Please contact other forum staff.
EWindfield
Posts: 20
Reputation: 0

Message # 684 | 7:02 PM 2013-07-18
Server 52 (193.109.247.163) down, please check
1 88 ms 69 ms 79 ms 10.219.59.1
2 100 ms 89 ms 79 ms 10.219.40.149
3 400 ms 698 ms 819 ms 10.219.40.74
4 78 ms 239 ms 199 ms 203.116.22.194
5 86 ms 69 ms 79 ms 203.117.35.65
6 79 ms 80 ms 79 ms 203.117.36.21
7 78 ms 419 ms 79 ms 203.117.34.202
8 78 ms 79 ms 79 ms 203.117.34.230
9 309 ms 259 ms 229 ms xe-7-0-0.edge1.LosAngeles6.Level3.net [4.26.0.73

10 389 ms 378 ms 399 ms vlan70.csw2.LosAngeles1.Level3.net [4.69.144.126

11 408 ms 399 ms 399 ms ae-73-73.ebr3.LosAngeles1.Level3.net [4.69.137.3
]
12 398 ms 399 ms 399 ms ae-12-12.ebr3.LosAngeles1.Level3.net [4.69.132.8
]
13 378 ms 379 ms 399 ms ae-91-91.csw4.Washington1.Level3.net [4.69.134.1
2]
14 378 ms 399 ms 379 ms ae-92-92.ebr2.Washington1.Level3.net [4.69.134.1
7]
15 378 ms 379 ms 409 ms ae-42-42.ebr2.Paris1.Level3.net [4.69.137.53]
16 388 ms 380 ms 399 ms ae-45-45.ebr1.Frankfurt1.Level3.net [4.69.143.13
]
17 408 ms 399 ms 399 ms ae-91-91.csw4.Frankfurt1.Level3.net [4.69.140.14

18 * 410 ms 749 ms ae-4-90.edge3.Frankfurt1.Level3.net [4.69.154.19
]
19 388 ms 379 ms 399 ms IPTRIPLEPLA.edge3.Frankfurt1.Level3.net [212.162
40.194]
20 418 ms 419 ms 419 ms ae0-41-rt1.spb.cloud-ix.net [217.65.1.73]
21 429 ms 459 ms 419 ms ae4-42-rt1.msk.cloud-ix.net [217.65.1.173]
22 418 ms 419 ms 419 ms po14-29-fibius.msk.datahouse.ru [217.65.1.94]
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
doc123
Posts: 7
Reputation: 0

Message # 685 | 4:20 AM 2013-07-19
cry my website boshiju.ucoz.com cannot be connected, the server 52 down again? when will be fixed? thank you !
cry cry cry cry

Added (2013-07-18, 10:20 PM)
---------------------------------------------

Attachments: 3716229.jpg (159.5 Kb)
Vorpal
Posts: 82
Reputation: 3

Message # 686 | 7:17 AM 2013-07-19
Again server not working

http://forum.ucoz.com/forum/42-17380-1
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 687 | 8:06 AM 2013-07-19
Vorpal, server 52 may experience periods of unavailability due to a DDoS which occurred within the past 12 hours. Our technicians will have the server running again in standard mode soon. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
vucelic
Posts: 13
Reputation: 0

Message # 688 | 9:27 AM 2013-07-19
s52 still down
Post edited by vucelic - Friday, 2013-07-19, 9:30 AM
Sunny
Posts: 9296
Reputation: 456

Message # 689 | 9:42 AM 2013-07-19
vucelic, the IP address of Server s52 has been changed and the server will become available as soon as the data have been updated: http://forum.ucoz.com/forum/3-14706-1
I'm not active on the forum anymore. Please contact other forum staff.
vucelic
Posts: 13
Reputation: 0

Message # 690 | 8:28 AM 2013-07-20
yes, I seems to be previous server ip
but still down from most countries (cant login to cp from s2.uid.me)

Added (2013-07-19, 4:29 AM)
---------------------------------------------
now working fine (s52)

Added (2013-07-19, 10:26 AM)
---------------------------------------------
s52 again down

Added (2013-07-19, 3:26 PM)
---------------------------------------------
I see that ip changed again

Added (2013-07-20, 2:24 AM)
---------------------------------------------
again chanded ip, then down again

Added (2013-07-20, 2:28 AM)
---------------------------------------------
no info, nothing, for me it is very unprofessional, especially when the pay service.

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