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Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


InmortalSiegfried
Posts: 39
Reputation: 0

Message # 316 | 5:24 AM
hi i cant enter to my site, i tried it with other browser, i think is global , my site is Hero-empire.com or hero-empire.ucoz.com, it say 502 Bad Gateway and 504 Gateway Time-out. link : http://hero-empire.com/
VN_Zik-:-Life_4_Die
Posts: 87
Reputation: 1

Message # 317 | 7:34 AM
S49 502 Bad Gateway and 504 Gateway Time-out.
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 318 | 7:59 AM
InmortalSiegfried, VN_Zik-:-Life_4_Die, from what I can determine s49 is currently unavailable due to problems the team are experiencing at the datacenter. I will update the uCoz status post with more informatioon once I have recieved confirmation. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Kivana-Rashad
Posts: 2
Reputation: 0

Message # 319 | 4:22 AM
http://deadlynews.ucoz.com/

That's my first site. It won't load on either of my browsers.

http://welovetorp.ucoz.com/

That one won't load either.

http://angelsofnaynay.ucoz.org/

Or that one.

I do not know my IP address. Can you figure out the problem with my sites without it?
Sunny
Posts: 9296
Reputation: 456

Message # 320 | 12:39 PM
Kivana-Rashad, at the moment the websites are available on the Web. Server 52 was temporarily unavailable (for about half an hour) due to technical problems in the data center.
I'm not active on the forum anymore. Please contact other forum staff.
MMN-Admin
Posts: 11
Reputation: 0

Message # 321 | 11:37 PM
Hello i login to my back office and see that my site is listed when i click on CP it times out and can not access or doing anything on my site.

I have done a tracert to site and seems I am iver under a DDOS or servers are down due to tech problem

Tracing route to [213.174.157.148]
over a maximum of 30 hops:

1 27 ms 99 ms 101 ms 192.168.1.254
2 * * * Request timed out.
3 * * 16 ms 10.1.3.234
4 22 ms 21 ms 20 ms 10.1.3.214
5 21 ms 21 ms 21 ms linx.iptp.net [195.66.225.64]
6 95 ms 95 ms 94 ms 6-5.r0.101.dc5.eq.ash.va.us.iptp.net [91.194.117.159
7 * 98 ms * ah.r0.101.eq.ash.va.us.iptp.net [98.158.98.254]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Any help or advise i would be grateful of
Sunny
Posts: 9296
Reputation: 456

Message # 322 | 9:36 AM
MMN-Admin, server 108 was unavailable due to a DDoS attack. Now the server is working in its normal mode.
I'm not active on the forum anymore. Please contact other forum staff.
MMN-Admin
Posts: 11
Reputation: 0

Message # 323 | 9:44 AM
Hello sunny. Is there any way to prevent DDoS so my site does not go down or a way to access and auto change to another server if problems arise
Sunny
Posts: 9296
Reputation: 456

Message # 324 | 2:22 PM
MMN-Admin, uCoz server administrators do all possible to protect the servers from DDoS attacks and shorten their period as much as possible.
I'm not active on the forum anymore. Please contact other forum staff.
Kivana-Rashad
Posts: 2
Reputation: 0

Message # 325 | 11:10 PM
Quote (Sunny)
Kivana-Rashad, at the moment the websites are available on the Web. Server 52 was temporarily unavailable (for about half an hour) due to technical problems in the data center.

It's happened again. Can you tell me if the same problem is going on? For a reminder, my sites are angelsofnaynay.ucoz.com, deadlynews.ucoz.com, and welovetorp.ucoz.com.
Sunny
Posts: 9296
Reputation: 456

Message # 326 | 9:46 AM
Kivana-Rashad, the server is working in its normal mode and your websites are available on the Web. Please perform the traceroute and post the results.
I'm not active on the forum anymore. Please contact other forum staff.
AzNs4LiF3
Posts: 2
Reputation: 0

Message # 327 | 0:41 AM
http://customsevolved.ucoz.net

Hi, I have been experiencing this the entire day today. I know that I am not the only who can access my site. I have messaged a few other members and they said they have been experiencing problems as well. Here is the results from the traceroute.

Tracing route to customsevolved.ucoz.net [193.109.247.55]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms phub.net.cable.rogers.com [192.168.0.1]
2 45 ms 11 ms 16 ms 7.11.88.1
3 15 ms 17 ms 26 ms 24.156.158.61
4 21 ms 11 ms 25 ms 24.153.5.142
5 17 ms 22 ms 14 ms pos-0-0.gw01.pr.phub.net.cable.rogers.com [66.18
5.81.174]
6 51 ms 30 ms 36 ms 69.63.251.129
7 * * * Request timed out.
8 32 ms 33 ms 35 ms te0-3-0-5.mpd22.jfk02.atlas.cogentco.com [154.54
.3.165]
9 119 ms 118 ms 118 ms te0-0-0-5.mpd22.lon13.atlas.cogentco.com [154.54
.42.45]
10 116 ms 113 ms 112 ms te0-3-0-0.mpd22.ams03.atlas.cogentco.com [130.11
7.1.205]
11 124 ms 128 ms 120 ms te0-3-0-1.mpd22.fra03.atlas.cogentco.com [154.54
.39.186]
12 126 ms 119 ms 120 ms te0-0-0-2.ccr21.fra06.atlas.cogentco.com [154.54
.36.65]
13 125 ms 121 ms 119 ms 149.11.20.70
14 159 ms 200 ms 161 ms te4-2-740-altera.spb.citytelecom.ru [217.65.1.22
9]
15 165 ms 166 ms 172 ms te4-1-21-alpha.msk.citytelecom.ru [217.65.1.197]

16 164 ms 160 ms 164 ms te4-4-9-fibius.msk.citytelecom.ru [217.65.1.250]

17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Site is working now.
Post edited by AzNs4LiF3 - Saturday, 2012-03-17, 1:59 AM
Sunny
Posts: 9296
Reputation: 456

Message # 328 | 2:14 PM
AzNs4LiF3, server 55 was temporarily unavailable due to technical problems.
I'm not active on the forum anymore. Please contact other forum staff.
Idra
Posts: 8
Reputation: 0

Message # 329 | 4:06 PM
www.qualitycontrol.clan.su

People are having trouble connecting any suggestions?
Sunny
Posts: 9296
Reputation: 456

Message # 330 | 10:58 AM
Idra, what country are they from? There was an issue with US visitors - access to s52 was blocked by the US network provider. If possible, please ask users to run traceroutes: http://forum.ucoz.com/forum/30-2310-1 and post the results here.
I'm not active on the forum anymore. Please contact other forum staff.
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