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Can't connect to a uCoz website
Natashko
Posts: 3366
Reputation: 171

Message # 1 | 3:23 PM
Please check uCoz Server Status' in the following thread before posting: http://forum.ucoz.com/forum/3-14706-1


When posting messages here, make sure that the website is inaccessible for everyone and not just for you.

  • Provide the link to the inaccessible website.
  • Specify its server number if you know it.
  • Post the traceroute results (see the instructions here: http://forum.ucoz.com/forum/30-2310-1 ). If your website is inaccessible and you see Error 500 or 404 there is no need in providing the tracing results.
  • Indicate your IP address
  • If you can open the website in one browser, but can't do it in another, it means that there is a problem with browser settings or firewall.
  • If other users can access your website and you can't, most probably there are problems at your provider's end. See more here: http://forum.ucoz.com/forum/31-467-2258-16-1206449310


Idra
Posts: 8
Reputation: 0

Message # 331 | 12:10 PM
Most of them are from UK although have had issues from US as well
Sunny
Posts: 9296
Reputation: 456

Message # 332 | 12:38 PM
Idra, we will need traceroute results to analyze the problem.
I'm not active on the forum anymore. Please contact other forum staff.
Idra
Posts: 8
Reputation: 0

Message # 333 | 1:05 PM
http://imageshack.us/f/100/hosttrackerresults.png/

Host Tracker Results
Post edited by Idra - Wednesday, 2012-03-21, 1:06 PM
Sunny
Posts: 9296
Reputation: 456

Message # 334 | 2:58 PM
Idra, you need to provide the results of the tracert command, hostracker does not provide the necessary info.
I'm not active on the forum anymore. Please contact other forum staff.
Idra
Posts: 8
Reputation: 0

Message # 335 | 3:38 PM
http://img443.imageshack.us/img443/1721/87463877.png

CMD version
Sunny
Posts: 9296
Reputation: 456

Message # 336 | 8:48 AM
Idra, your traceroute is fine and shows no problems. But as far as I understand you yourself can access the website? We need traceroute results from people who cannot access the website (sorry if I wasn't clear enough from the very beginning).
I'm not active on the forum anymore. Please contact other forum staff.
Glen
Posts: 37
Reputation: 0

Message # 337 | 11:28 PM
Help Please, I just started the web site and now I can't access it or can anybody else here is the web site glenscustomrods.ucoz.com
please help me. Thanks

Glen

"I Have No Gills, Therefore I Fish"
"Love The Wife, Fish Hard, Fish Till You Die"
www.glenscustomrods.com
Expert1510
Posts: 92
Reputation: -2

Message # 338 | 1:37 AM
I can't access my website either, as well as my users having this problem, just a glitch maybe that is currently applied to the server.

My Site's ID I think is: 52, so if you want to cure it quickly...please do so mods.

Added (2012-03-23, 7:37 PM)
---------------------------------------------
MY SITE ID IS: 193.109.247.52

Post edited by Expert1510 - Saturday, 2012-03-24, 0:34 AM
Paradox
Old Guard
Posts: 3284
Reputation: 145

Message # 339 | 2:26 AM
Glen, Expert1510, could the both of you please provide traceroute results. Those will aid greatly in the diagnosis of the issues you are experiencing. smile
Jack of all trades in development, design, strategy.
Working as a Support Engineer.
Been here for 13 years and counting.
Heartbrake
Posts: 52
Reputation: 0

Message # 340 | 6:47 PM
Hi, I have 4 websites running under uCoz and all of these:
http://syndicate3d.at.ua/
http://metalimpact.net/
http://artisticatee.com/

Are giving me an "The server at (site address here) is taking too long to respond" for 2 days now. I can't do anything to the site, what's going on with this?!
The only website I have that instantly shows with no problems is:
http://thezoneimagery.com/

I need to work on the sites and they don't load up!!!

---- Site #1: http://syndicate3d.at.ua/

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

tracert syndicate3d.at.ua

Tracing route to syndicate3d.at.ua [193.109.247.52]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 7 ms 7 ms 6 ms 70.159.184.35
3 9 ms 9 ms 9 ms 70.159.200.204
4 8 ms 8 ms 8 ms 70.159.202.123
5 8 ms 8 ms 9 ms 70.159.202.31
6 9 ms 8 ms 9 ms 12.81.8.80
7 9 ms 8 ms 8 ms 12.81.8.63
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

---- Site #2: http://metalimpact.net/

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

tracert metalimpact.net

Tracing route to metalimpact.net [193.109.247.52]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 7 ms 6 ms 7 ms 70.159.184.35
3 9 ms 10 ms 9 ms 70.159.200.204
4 9 ms 8 ms 9 ms 70.159.202.123
5 9 ms 8 ms 9 ms 70.159.202.31
6 10 ms 9 ms 9 ms 12.81.8.80
7 8 ms 8 ms 8 ms 12.81.8.63
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

---- Site #3: http://artisticatee.com/

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

tracert artisticatee.com

Tracing route to artisticatee.com [193.109.247.52]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 6 ms 6 ms 7 ms 70.159.184.35
3 9 ms 9 ms 9 ms 70.159.200.204
4 9 ms 8 ms 8 ms 70.159.202.123
5 9 ms 8 ms 8 ms 70.159.202.31
6 10 ms 9 ms 8 ms 12.81.8.80
7 8 ms 7 ms 8 ms 12.81.8.63
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Post edited by Heartbrake - Saturday, 2012-03-24, 7:42 PM
Glen
Posts: 37
Reputation: 0

Message # 341 | 6:56 PM
[/b]Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\Glen Hendricks>tracert glenscustomrods.ucoz.com

Tracing route to glenscustomrods.ucoz.com [193.109.247.52]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms homeportal [192.168.1.254]
2 63 ms 27 ms 22 ms 99-59-212-3.lightspeed.hstntx.sbcglobal.net [99.
59.212.3]
3 * * * Request timed out.
4 * * * Request timed out.
5 23 ms 24 ms 24 ms 12.83.36.5
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Glen Hendricks>

I guess this is what you want.. If anything you can delete my account and I will redo it I'm using 949 page
Thanks
Glen

"I Have No Gills, Therefore I Fish"
"Love The Wife, Fish Hard, Fish Till You Die"
www.glenscustomrods.com
Post edited by Glen - Saturday, 2012-03-24, 6:57 PM
khamarr3524
Posts: 3
Reputation: 0

Message # 342 | 3:16 AM
I am having issues with a website I co-maintain. I have followed the given form, and I hope to just resolve this problem.

The website shadowkhamgames.ucoz.com is currently inaccesable to me.

I have been experiencing this problem for 2 and a half days now, constantly.

I experience the problem on all computers, tablets, and iPods in my home, however others can access it.

My IP is 99.139.122.82.

My pings are as the following:
Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\Scott>ping shadowkhamgames.ucoz.com

Pinging shadowkhamgames.ucoz.com [193.109.247.52] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 193.109.247.52:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Scott>

My traces are as the following:

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\Scott>tracert shadowkhamgames.ucoz.com

Tracing route to shadowkhamgames.ucoz.com [193.109.247.52]
over a maximum of 30 hops:

1 829 ms 1 ms <1 ms READYSHARE [10.0.0.1]
2 10 ms 10 ms 12 ms adsl-99-139-123-254.dsl.emhril.sbcglobal.net [99
.139.123.254]
3 13 ms 10 ms 10 ms 68.250.251.66
4 66 ms 94 ms 113 ms dist1-g2-4.emhril.sbcglobal.net [151.164.53.130]

5 102 ms 133 ms 133 ms 151.164.101.214
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Scott>

No Proxy is being used.

I use Windows 7 Home Premium.

All browsers up-to-date and not working correctly.

I have McAfee installed.

No other software related to internet connection.
Heartbrake
Posts: 52
Reputation: 0

Message # 343 | 6:19 AM
Okay... It's been 3 days now and this is getting pretty pathetic...
Sunny
Posts: 9296
Reputation: 456

Message # 344 | 12:41 PM
khamarr3524, Glen, Heartbrake, please contact your ISPs concerning this problem, the problem is apparently at their end (they are probably blocking the IP address of the server 52). Please let me know about their reply. We will try to settle this issue on our part as well.
I'm not active on the forum anymore. Please contact other forum staff.
Heartbrake
Posts: 52
Reputation: 0

Message # 345 | 2:40 PM
Quote (Sunny)
please contact your ISPs concerning this problem, the problem is apparently at their end (they are probably blocking the IP address of the server 52). Please let me know about their reply. We will try to settle this issue on our part as well.


These websites are NOT working at all... Five days lost on my payment of the E-Shop. Come on man, my internet provider says it is not their problem, that the problem is coming from you guys because you guys are the ones who hold the site on the internet for all to see.

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